Name: Cihelny Golf & Wellness Resort
Address: Karlovy Vary, Czech Republic
Rating: 8.3

Czech Republic

Karlovy Vary District

Prague

Karlovy Vary

Marianske Lazne

Well, the hotel has enormous potential...
Problems at check-in and check-out made the stay less than enjoyable overall. The hotel itself is beautifully designed, and everything is of high quality. The location itself is a matter of taste; what's disappointing is the street opposite, which is very busy and noisy.
The air conditioning in the room didn't work at all; we had 26°C at night with an outside temperature of 15°C.
The service has a lot of room for improvement; it seems like the staff only started running the hotel a few days ago. We decided to have dinner at the hotel on our first evening. The quality was okay, but they couldn't manage to get the wine we ordered and a second one in 45 minutes. We were almost finished eating when we were brought two glasses of Chianti, which were of subpar quality. We were really looking forward to having breakfast on the terrace due to the nice weather, but this wasn't permitted. Thirty minutes later, however, other guests were allowed to do so. The staff is trying hard, no question, but they're completely overwhelmed by the workload at this sophisticated hotel. We certainly have high standards, but given the prices, they're justified. Unfortunately, this three-day short break was significantly marred by the things described above.

If the service matches the quality of the building, this would definitely be a recommendation, but currently, it's not for us at all. A shame!

The location of this hotel  is very beautiful right in front  of the river, 10 mins walk to Charles Bridge and old town city. 

We booked 4D3N Deluxe Castle & River View room, the view is really  beautiful from our room's window. We enjoyed reading by the window every night.Overall, staying experience: 7/10
Location: 8/10
Bedroom. Comfort: 8/10
Amenties: 4/10
Service & arriving experience:7/10

We booked Deluxe Castle  View room 4D3N with the president. The location of the hotel is infront of the river ( just beside fairmonr Hotel) 10mins  walk to famous Charles  Bridge , 5mins walk to fashion street, & 10mins walk to Old Town  Square.

Our room is 421 with beautiful Castle view from the window.The bedroom is considered  comfortably  spacious , bright and nice but with outdated appliances like: ” wall fixed hairdryer ” ” fix clothing hanger” ”shower with bathtub” & ”air conditioner system” 
The bed pillow mattresses are very comfortable for us. The lighting inside the room is very good for reading as well.
The bathroom  is spacious with 2 sink good for my husband & I. However, they don't have a standing  shower, so you need to shower inside the bathtub. 
The ”fixed wall hair dryer” irrated me as I needed to blow my hair inside the  bathroom.
Mini bar - comes with coffee machine and 4 bottles of water daily that's good enough for Europe hotels.
Facilities of the hotel: Spa , pools, and rooftop bar. Unfortunately, we don't have time to check it out.
Overall, we enjoyed our stay , for £220+ per night is fair good enough


Amenities: 3/10
Overall Comfort level: 7/10

The location is perfect, it nears the Prague Castle. The staff are nice and patient. The room is very beautiful and has provided everything we needed. Beds and pillows are comfortable and clean. I will definitely want to come back again !!

We stayed for a night here and loved everything about it. The location is amazing - only 5 mins away from the majority of the main attractions and Prague old town. The room was clean, spacious and had everything we needed. Extra points are for quietness at night regardless of the central location. The breakfast had such a variety of food - wanted to try everything! But I think the most important thing is the service and hard work of this hotel’s staff. I really want to say thank you to them, they made our short stay feel like home and accommodated all of our needs. Totally worth its money. We’ll surely be back there again!

The facilities were good and the view was good. I received a spa service, but the time was short, but the child was satisfied with our couple. Breakfast was a bit unfortunate but overall the price was satisfactory

Next to the hot spring area, you can take bus No. 2 from the bus terminal (the bus terminal name looks at the picture handwritten), about ten minutes to reach the stop sign in front of the hotel.
Opposite the hotel, there is a famous golden elephant coffee. You can experience the 100-year-old coffee when you have time.
There are not many foreigners in this hot spring area...

The greeting was nice. When we arrived at 15:00, we checked in, and then when we entered the room, we found it wasn't ready and had to be cleaned. We should wait half an hour and just leave our luggage in front of the room in the hall 🤔. More than a dry excuse was not from the hotel. Generally, the cleanness issue still remained air up: hair in the food, glasses and coat was not cleaned enough so strips and sticks were still to be seen. After the 2nd night our room was not cleaned between, after the 1st night. The shower in the sauna area requires a ground cleaning. 
But we were especially playing golf there and the plant did not disappoint. The price-performance level was great.

AXXOS

Columbus

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