Name: Cihelny Golf & Wellness Resort
Address: Karlovy Vary, Czech Republic
Rating: 8.2

Czech Republic

Karlovy Vary District

Prague

Karlovy Vary

Marianske Lazne

Well, the hotel has enormous potential...
Problems at check-in and check-out made the stay less than enjoyable overall. The hotel itself is beautifully designed, and everything is of high quality. The location itself is a matter of taste; what's disappointing is the street opposite, which is very busy and noisy.
The air conditioning in the room didn't work at all; we had 26°C at night with an outside temperature of 15°C.
The service has a lot of room for improvement; it seems like the staff only started running the hotel a few days ago. We decided to have dinner at the hotel on our first evening. The quality was okay, but they couldn't manage to get the wine we ordered and a second one in 45 minutes. We were almost finished eating when we were brought two glasses of Chianti, which were of subpar quality. We were really looking forward to having breakfast on the terrace due to the nice weather, but this wasn't permitted. Thirty minutes later, however, other guests were allowed to do so. The staff is trying hard, no question, but they're completely overwhelmed by the workload at this sophisticated hotel. We certainly have high standards, but given the prices, they're justified. Unfortunately, this three-day short break was significantly marred by the things described above.

If the service matches the quality of the building, this would definitely be a recommendation, but currently, it's not for us at all. A shame!

The hotel location is very good and nice 
The workers was friendly and quick 
But I prefer if they have smart tv in the rooms

We stayed for a night here and loved everything about it. The location is amazing - only 5 mins away from the majority of the main attractions and Prague old town. The room was clean, spacious and had everything we needed. Extra points are for quietness at night regardless of the central location. The breakfast had such a variety of food - wanted to try everything! But I think the most important thing is the service and hard work of this hotel’s staff. I really want to say thank you to them, they made our short stay feel like home and accommodated all of our needs. Totally worth its money. We’ll surely be back there again!

Very profound experience
Will definitely stay again
The room is large, tidy, comfortable and clean
Provide toiletries and slippers
The bathtub is huge
The breakfast has many choices and they are all delicious
Twelve thousand recommended

Next to the hot spring area, you can take bus No. 2 from the bus terminal (the bus terminal name looks at the picture handwritten), about ten minutes to reach the stop sign in front of the hotel.
Opposite the hotel, there is a famous golden elephant coffee. You can experience the 100-year-old coffee when you have time.
There are not many foreigners in this hot spring area...

The facilities were good and the view was good. I received a spa service, but the time was short, but the child was satisfied with our couple. Breakfast was a bit unfortunate but overall the price was satisfactory

The greeting was nice. When we arrived at 15:00, we checked in, and then when we entered the room, we found it wasn't ready and had to be cleaned. We should wait half an hour and just leave our luggage in front of the room in the hall 🤔. More than a dry excuse was not from the hotel. Generally, the cleanness issue still remained air up: hair in the food, glasses and coat was not cleaned enough so strips and sticks were still to be seen. After the 2nd night our room was not cleaned between, after the 1st night. The shower in the sauna area requires a ground cleaning. 
But we were especially playing golf there and the plant did not disappoint. The price-performance level was great.

AXXOS

Columbus

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