Name: Charles Hope Manchester Centre
Address: Manchester, United Kingdom
Rating: 8.1

United Kingdom

Staines

Salisbury

Manchester

London

Hove

Cambridge

The apartment is amazing and very well equipped with excellent amenities, making the stay extremely comfortable. The location is a big plus, especially with its proximity to Heathrow. Although the entrance can be a little hidden and slightly tricky to find at night, it didn’t take away from the overall experience. I stayed on the 3rd floor, so carrying heavy luggage required a bit of effort, but it was manageable. Overall, it was a lovely stay and I would definitely recommend this apartment.

Excellent place to stay for a quick trip. Very good facilities everything you need

Great apartment in a great location. Had some of my best away from home sleeps here as it was some much like being in a home.  Had almost everything I needed with some minor niggles.  Would definitely stay again.
My niggles were: WiFi was poor, had to use hotspot to do Teams meetings and affected the TV which was slow and kept loosing the channel signal.  Although lots of kitchen ware no small pans. The coffee pods were not very nice, reverted to instant.  Toilet roll holder needs some sealant inside to help fix it (plumber trick).

What a gorgeous place! Lovely furnishings and super comfy beds, lots of space, great to have a garden too. Only downside was the parking, you get given a residents permit remotely and have to take your chances on this tiny road, and if no spaces available tough luck .It was a pain but that was the only downside really.

This was by far the most frustrating accommodation experience during my trip to the UK. It's not really a hotel, more like a guesthouse or an apartment rental. The entire check-in process was self-service with no one to assist. We had to do a ton of online registration, including scanning all passports and credit cards. The credit card process even triggered an SMS verification, which was impossible for us to receive since we had already switched to UK-based cards. 

To make matters worse, there are absolutely no signs for this 'hotel' within the building; it's all labeled with the apartment building's name. No one tells you this is actually where you're supposed to be. The online photos also don't match the actual setup of the ground floor.

After finally completing all the registration and getting the code, we then had to find a key box in a really obscure spot. Overall, it was incredibly inconvenient and unclear. We wasted a whole hour just trying to figure out how to get the key.

While the Trip.com customer service did offer some support, they couldn't reach the local hotel manager, making the whole situation feel helpless. 

The room itself was indeed large and new, with heating, but the entire check-in and check-out process compared to other places is a massive waste of guests' time and energy. Especially trying to get in late at night, in what felt like a not-so-safe neighborhood.

Charles Hope

Columbus

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