Spa hotels in Macau

"Above normal 5 star service. From check in to check out all staff are very friendly. Staff always think of customer point. When arriving the hotel staff at the drop off point has suggested to sent the luggage to our room but we wanted to bring the luggage up to the room ourself ( don’t need to wait for the luggage in the room) When doing the check in and after getting the room key , another staff has suggested to sent our luggages to our room and clearly explain why they want to help to sent out luggages to the room. Time receiving the luggage’s very fast. In the check out day , has called for the luggages to sent for deposit. Staff Ricky is very friendly and love to communicate to customers. Well done for his good service. Thanks for making my boss and wife wedding anniversary memorable."

"It's very clean and big. Also very convenient to see major attractions. My kids really enjoyed well in the swimming pool and water park. Food court and many restaurants were easily accessible. Overall very good stay."

"The public areas were impeccably clean, with constant mopping and cleaning, which was particularly noticeable and appreciated during the rainy days we experienced. The supermarket, pharmacy, and jewelry shops located downstairs were incredibly convenient. It’s fantastic for families with children, as you don't need to step outside the hotel to access everything. The breakfast buffet offered a wide array of options, and the kids thoroughly enjoyed it. The room was fully stocked with everything one could need for snacks and beverages, and the toiletries provided were comprehensive and well-thought-out. The only minor drawback was the location; it felt a little off the beaten path, and the immediate surroundings outside the hotel weren't particularly bustling. However, it was a short walk to The Parisian and The Londoner. We would definitely choose this hotel again in the future! One regret was that the 'Figure 8' Ferris Wheel was closed due to a typhoon warning and rain."

"The room was spacious, new, and decorated in an ocean theme, exuding luxury yet elegance – perfect for photos, as shown. The bed, bathroom, and tea bar amenities were excellent, and I appreciated not needing an adapter for charging, with USB ports readily available. The minibar included a complimentary drink, a standard offering at Grand Lisboa Hotels, with no extra charge. The room layout was well-designed and practical; the luggage area had two stands, ideal for couples or families. We requested a smoking room, and it did have a smoke smell, but when we called room service, they immediately brought a high-powered air purifier. Keeping it on significantly alleviated most of the odor. The sky garden on the third floor was very picturesque. It was a shame we missed the afternoon 'Alice in Wonderland' themed performance and interactive session. Breakfast was crowded, and the Chinese options were decent, but the Western desserts and various teas were superb. Getting to the 'three people' area (referring to the main tourist area perhaps) was a bit far on foot, requiring a taxi. However, Wynn Palace was only a 10-minute walk away. Compared to that main area, this hotel has the New Yaohan department store and a large supermarket nearby. Stocking up on food, drinks, and daily necessities here was incomparably cheaper than in the main tourist spots, which is incredibly convenient for families with children and couples on a budget. Next to the supermarket, the Grand Lisboa Palace Food Court offers 'Wing Kee Beef Offal' and a delicious, generously portioned pork chop bun shop, along with Cantonese BBQ and Southeast Asian cuisine. It felt a bit cheaper than the Venetian Food Court, and it was spacious, less crowded, and peaceful. We booked one night because the room rate was cheap, and overall, it offered great value for money. It's perfect for combining with another hotel in Macau to enrich your travel experience and ease your wallet. Highly recommended! Almost forgot to mention, there's a local culture and history exhibition on the third floor called 'Lisboa: A Story of Macau,' which is definitely worth a visit! For most people, it's more worthwhile than the Picasso exhibition. 😎"

"In Exceptional Stay at Sofitel Macau At Ponte 16 I recently stayed in the Prestige Suite at Sofitel Macau At Ponte 16, and it was truly an exceptional experience from start to finish. The room was spotless, beautifully maintained, and incredibly comfortable — a perfect combination of luxury and relaxation. The hotel’s location couldn’t be better, offering both convenience and a wonderful view of the city. But what truly made my stay memorable was the outstanding service. Mr. Mark from the Front Desk went above and beyond to ensure everything was seamless and pleasant, and Alexandra from the Bellhop team greeted me with genuine warmth and professionalism every time especially during the we leaving Macau to HK Airport she guided us through the entire way it’s really so helpful and make our trip more smooth. Every detail, from check-in to check-out, reflected Sofitel’s signature hospitality. I left feeling refreshed and genuinely cared for. I highly recommend Sofitel Macau At Ponte 16 to anyone looking for a refined and welcoming stay in Macau."

"My wife and I had a very pleasant stay for the first time at Yoho Hollywood Roosevelt hotel. The housekeeping staff for my room no. 905 was excellent in their service. The receptionist Terry, door men (Charles, Edward & Kevin) were also very helpful and attentive to our enquiries and needs. We will definitely come back to stay again when we visit Macau the next time."

"I had a wonderful stay at The Londoner Grand in Macau. The staff went above and beyond to make our visit special — they upgraded our room for free and even surprised my mum with a complimentary birthday cake, which was such a thoughtful touch. The hotel environment is elegant, peaceful, and beautifully maintained. Everything was spotless, from the lobby to the room, and the overall atmosphere felt luxurious yet comfortable. The location is also perfect — very convenient with direct access to shops, restaurants, and nearby attractions. Overall, it was a fantastic experience from start to finish. Highly recommend The Londoner Grand for anyone visiting Macau, whether for a family trip, celebration, or a relaxing getaway."

"Let's start with the positives: the facilities are quite new, and breakfast was decent, especially considering the price point in Macau. Now for the downsides. As other reviews have mentioned, I found the check-in process to be incredibly slow; it took half an hour, even though I was checking in late at night. The front desk initially claimed there were no standard rooms available and tried to assign me an accessible room. After I declined, they 'magically' found a regular room. I truly don't understand their reasoning for this. On the second morning, around 10 AM, after returning from breakfast, my room key card had stopped working. I had to wait quite a while for a new one to be delivered, which disrupted my plans for going out at noon. I complained about the service quality, and they offered a fruit platter as compensation. In summary, if you're not in a rush and aren't overly sensitive to service issues, you might consider this hotel. The overall value for money is acceptable."

"I booked a king-sized room for my elderly relatives. The 2-meter wide bed was huge, and the room itself was very spacious, allowing them to move around comfortably. The bathroom was very clean, and the soundproofing was excellent; they barely heard any noise from the next room at night! The bus stop downstairs is very convenient, and Yaohan department store is right next door, offering many dining options in its food court. Across the street, Lai Lai Supermarket is very affordable. Macau Square downstairs also has many snack restaurants, and Sasa and Mannings are great for browsing!"

"The hotel is a swift 7-8 minute taxi ride from Hengqin Port, costing 60 MOP (I later remembered there's a direct hotel shuttle, but I'd forgotten at the time!). It's conveniently located in the same building as The Londoner. From the moment we pulled up with our luggage, the doorman was incredibly attentive and enthusiastic, promptly assisting us and maintaining that exceptional level of warmth all the way through check-in. I truly felt their service was outstanding. While the rooms might be a bit dated, they are impeccably maintained and offer fantastic value for money, especially when compared to The Londoner. The casino and an extensive shopping complex are just downstairs. It's definitely a highly recommended stay. It was my son's 12th birthday on our check-in day, and he had flown independently from Singapore. I had informed the hotel in advance, and they thoughtfully surprised him with a cake and warm birthday wishes, which we deeply appreciated. My only minor complaint is that the business center charges 80 MOP per hour for computer use, and the operating system was in English. Thankfully, I was still able to navigate it."