The hotel is good next to the commercial street in the city center, eating, lodging and transportation are OK, the room is large, quiet and clean, that is, the bathtub should not let it continue to exist.
Every time I come to Aksu, I live here, the environment is atmospheric, the location is convenient, next to the shopping plaza, the hotel breakfast is also very good, the dishes are rich.
Outstanding
247 reviews
4.7/5
Price from
NZD 57
per night
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Let me talk about the advantages first, the hotel is very new, the hardware is not bad, the fragrance tastes good, the health is quite clean, the breakfast quality is very good.
Disadvantages, the service needs to be strengthened, the TV is not coming all night, the communication may be disconnected, the room is warm, the temperature is not enough, and the bath is particularly cold.
The room is quite big, the floor-to-ceiling windows are very light, the hygiene is relatively clean, there are snacks in the small refrigerator very carefully, and the small green plants on the desk are very beautiful.
Aksu has a lot of fun places. It is very convenient to choose this hotel. There are big shopping malls nearby. There are many places to eat. There is a large parking lot at the door. It is very convenient for self-driving tours to stay for a few more days.
The hotel experience booked through Trip.com is beyond imagination! From the moment you step into the lobby, you can feel its high quality and professional service. Miss Ainur at the front desk was very warm and helped me check in. It made me feel very warm. Every step from booking to check-in was very smooth, making people feel the professionalism and intentions of the front desk. The hotel's environment is elegant and quiet, the location is excellent, the transportation is convenient, there are shopping and food options around, very suitable for tourism and business travel. The layout of the room is full of art, clean and tidy, and the facilities are complete. The mattress here is very comfortable, so that I have a high-quality sleep every night. It makes people feel at home. It makes people live here at ease and comfort. Convenient parking, separate parking lot, health service environment is very good. Nearby are residential areas, daily necessities are very complete. This stay experience gave me a new understanding of the service of Aksu Haichuan Hotel.
The hotel is newly opened, the facilities are very new and complete, the disposable items are very textured, the bedding is clean and tidy and very comfortable, the breakfast is rich, the service staff are also polite, making people feel like a spring breeze! But what must be mentioned is the importance of a hotel front desk waiter. I just arrived at the hotel because of a small accident in parking. I found the front desk waiter. The ability to solve the problem even made people doubt whether this hotel was **. I asked the manager on duty and he said that the phone could not be reached for a while. After a while, the manager said that he could not solve the problem and asked him to solve the problem. He also said that the hotel has no security for trial operation, and there are not enough staff. Wait, push three blocks and four, almost check out, but the front desk manager Xiao Yu arrived in time, and the service awareness communication ability has nothing to say. The problem was solved, the sincerity was full, the fruit was given, and the damaged things were purchased. We listened to the suggestions with humility, which made our impression of the hotel a big change. Although there was a small unpleasantness, the overall was very satisfactory!
The location of the hotel is very good, the travel is very convenient, the hotel environment is excellent, the decoration style I like very much, the room is clean and tidy, the space is very large and comfortable, the staff service is very warm and meticulous! Very good stay experience! Very comfortable!
Outstanding
184 reviews
4.6/5
Price from
NZD 44
per night
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4.8/5
Outstanding
GGuest UserIt was too early to arrive in Aksu and I booked an hourly room to rest. The price/performance ratio was very good. The bathroom in the room was very comfortable and highly intelligent. The hotel is located in the city center and is convenient to go everywhere. There are buses to the train station and the airport. There is a large and lively square around. The front desk is very considerate and enthusiastic, and also provides driving directions to surrounding attractions.
HHongshaoniunaiThe location is excellent, opposite the Aksu District Public Security Bureau, and a 10-minute walk to the Aksu Old Street Night Market.
The service attitude of the girls at the hotel front desk was super good, and the hotel also provides airport and train station pick-up.
The first choice for accommodation in Aksu again!
LLvxingzhe-LjpengThe room was upgraded for free, and the young lady at the front desk was very friendly and welcoming....
The room was very clean and everything was complete. Unfortunately, the guests next door had been calling and the sound insulation was not very good, so it affected my rest... Of course, it is not a problem with the hotel, it is a problem for the guests.
GGuest UserHygiene: Clean and tidy, first-class breakfast, many varieties, many drinks, and they also provided us with welcome fruit snacks, which I like 😍😍. Due to the dry climate, the hotel also provided a humidifier
Service: I have to make a special note: The hotel service is very good and very enthusiastic. The hotel also gave us a free upgrade, with a new decoration style, which is more high-end. Parking is very convenient, there is a front yard, and there are professional hotel staff guarding. Parking is not only safe, but also safer!
Environment: The high-rise building can overlook the whole city
YYexiaoxiThe hotel has a strategic location, with several restaurants on Dianping's list nearby. It is also very close to the city center, and it is convenient to call a taxi.
The room is clean and tidy, the space is large, the facilities are complete, and there is a humidifier. I like Hilton's body lotion very much. Xinjiang is relatively dry, so it is really great to have a humidifier and body lotion.
The breakfast at the hotel is rich in variety, and I still like the noodles they cook. The noodle cook is great. When we went there, the buns were brought out. When the buns were ready, the guy came over to tell us~
Sister Zainu Ranmu at the front desk is very sweet and considerate ~ the service is very enthusiastic ~
Aksu is very fun ~ I will come again next time ~
匿匿名遊客When I checked in, the front desk said they would upgrade my room, but comparing the photos of the rooms I had booked on the booking platform, I couldn't see any difference. Although the room is large, when I came back at night after going out on the day of check-in, the toilet/bathroom overflowed with the smell of sewerage. After one night, the smell became even stronger! After checking the past reviews on the booking platform again, it turns out that guests pointed out the same problem in the first half of last year (and the same comments appeared again in the first half of this year). At that time, the hotel replied that they would carry out repairs, but the problem still exists! The room I was given was not upgraded but downgraded. Did the front desk clerk never know that the room would smell bad? Very disappointed.
GGuest UserEverything is OK. It's pretty good in Aksu. The breakfast is so-so. If breakfast is provided in the room, it's very cost-effective. There is a fly in the ointment. When I arrived at the store after 12 o'clock in the middle of the night, the security guard at the door chased me and made sure to drive the car forward. Is this obsessive-compulsive disorder? The car was locked and we were asked to turn the car back. We actually followed it into the hotel and chased it until the elevator went upstairs. The experience was really bad! The luggage is in the trunk and the front of the car is in the front. Is it easy to get the luggage? Seeing that we have so much luggage, have you thought about helping us carry it? The overall service was pretty good, but this one item was so disappointing!
GGuest UserThe price is not expensive and the room is comfortable and spacious. The family expressed satisfaction. Super close to the train station. Will stay next time. Stayed when I went to Wensu Grand Canyon. Gansu Grand Canyon is awesome.
GGuest UserThe front desk lady is very welcoming, the room is very clean, the air conditioning and hot water are very warm, and it feels like home. I will stay here again next time, good review!
Ccookie821028A rest room was opened. The hotel is located in the center of Aksu, a lively place. The surrounding living functions are complete and transportation is very convenient. If you come to Aksu for travel, this is an ideal place to stay.
Of all the hotels in Aksu City, which hotels have the highest user ratings?
When travelling to Aksu City for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
UrCove by HYATT AKsu, Aksu Hilton Garden Hotel and Hotel Aksu Judesten
are popular hotels with high ratings, making them good choices for your trip.
At what hotels in Aksu City can I try local breakfast foods?