Aksu Huarui Hotel

The room environment is really good😊 The most important thing is that we arrived at the hotel in the middle of the night, and the lady at the front desk was very enthusiastic to check us in. What I liked most when I entered the room was the details. The shower in the bathroom was very comfortable, and there was a razor in the wash box. Absolutely good reviews

The old security guard was very enthusiastic and took the initiative to greet people and carry luggage. He was very warm late at night. The room was clean and tidy. The bathroom was separated into wet and dry areas, and the setting was very user-friendly. Two Siemens washing machines and dryers were really invested in the hotel's hardware. The breakfast was great.

The hotel environment is very good. The beautiful women Xiaoxia and Xiao Zhang at the front desk provided good service. Because the meeting delayed me a little, they specially helped me delay for a while. The breakfast was also very good. It is recommended for business trips.

A very good hotel, with a good location, convenient transportation, stylish decoration, large rooms, and very clean hygiene. The room comes with four bottles of water and a free toilet seat, and the details are very good. From the front desk to the guest room to the restaurant, all the staff are very polite and professional, and the duty manager of the breakfast restaurant will also take the initiative to help guests with convenience. There are not many breakfast dishes, but the nutrition is balanced and the taste is good. Recommend this hotel!

This is the second time I stayed at this hotel. I booked this hotel again because the first time I felt good. However, this time I felt very bad. The hygiene was very poor. There were hairs on the sheets and quilt covers. The toiletries were opened. I don’t know if others used them, but they were opened. The bath towels were not clean. It was past one in the evening when I returned to the hotel and cleaned up. I didn’t want to call the front desk and just stay for one night and leave in the morning. However, when I lifted the quilt, I saw other people’s hair. I called the front desk and the front desk said they would change the sheets. I asked if there were any empty rooms and planned to change rooms. When I got to another room, I saw that there were more hairs on the bed than in the current room, so I decided to change the sheets and quilt covers again. In the end, I didn’t rest until almost three o’clock. The hygiene is really hard to describe.

The drop-off service is very good. It is very close to the airport. The drop-off service is booked in advance. The front desk service is very good. There is a parking lot, which is very convenient. It is clean and hygienic. There are also many snacks around. I got up too early and didn't eat breakfast.

The hotel breakfast is very rich. Xiaxia and Huanhuan at the front desk have a good service attitude [happy]

Let me start with the pros. The hotel is new, the hardware is good, the fragrance smells good, the sanitation is clean, and the breakfast quality is good. Cons: The service needs to be improved. The TV was not adjusted overnight, maybe there was a communication gap. The floor heating in the room was not warm enough, and it was very cold after taking a shower.

The environment is nice, the facilities are new, and the front desk staff Xiaodi and Deng Jie provide thoughtful service.