The devil is in the details

At ECHARM Hotel, every service detail reflects thoughtfulness. On the day of check-in, the housekeeping staff noticed cold medicine in my luggage and not only brought me comforting ginger tea but also left a warm reminder by the bedside to take my medication on time. At night, the front desk would call to ask if I needed sleep aids like eye masks - such attentiveness made me feel truly cared for. The laundry room is equipped with high-end washing machines, dryers, and ironing facilities, all available for free use, with complimentary laundry supplies thoughtfully provided. Once when I accidentally spilled a drink on my clothes, the staff proactively helped handle it and returned the refreshed garments to my room within an hour. During breakfast hours, servers would inquire about dietary restrictions and recommend signature local noodles like sour soup noodles and dry mixed minced meat noodles. For guests in a hurry, they'd even pack breakfast to go. These thoughtful touches combined to create a perfect stay experience.