Harbin Hotels with Airport Shuttle

"I was a little unhappy as when I arrived they could not help me with a top floor room. I was on the 2nd floor. When I entered the room there were a lot of mosquitos. I connected the mosquito machine but it did not help. The carpet was not in a good condition. Some of the plugs under the TV are not working so it was inconvenient when I wanted to charge my laptop. The TV only worked for a short time and then it displayed a Grey screen. It was also very noisy in front of my room late in the evening and early morning. The remote of the TV also did not work."

"The hotel's front desk service was incredibly welcoming, and they even gave us a small gift. We were very satisfied with our room and were also granted a late check-out. The service overall was excellent. They provided a complimentary afternoon tea, and on the second floor, there's a Russian restaurant and a 'tieguodun' (iron pot stew) place, plus they offered discount coupons. There are many great restaurants and attractions around the hotel, and Central Street is beautiful. It was a really great experience!"

"The hotel is very close to the airport, about a 10-minute drive away, and they offer a free shuttle service to and from the airport. The staff was very enthusiastic and even upgraded our room for free."

"位置好 環境好 服務好"

"I stayed for three nights, and the environment was exceptionally good. I was given a separate, south-facing room which was incredibly quiet. I spent the whole second day relaxing at the hotel, and it was very comfortable. I especially want to praise the hotel's pillows – such a thoughtful detail! They have different heights, which was perfect for me as someone who prefers a lower pillow. 100 points! Since my high-speed train was at 6 PM, the front desk also kindly allowed a late checkout until 2 PM. Both the front desk staff and the cleaning auntie were very friendly and approachable. Highly recommend! 👍🏻"

"First and foremost, I have to commend the hotel staff; their service attitude is truly exceptional! From the moment I walked in to check-in, the front desk staff were gentle and patient. The check-in process was quick and efficient, with no long waits, and they proactively informed me of details like breakfast times and elevator locations, which was incredibly thoughtful. Throughout my stay, any questions I had were answered with enthusiasm and meticulous care, and their response time was very fast. The entire service was consistently gentle and attentive, without any perfunctory gestures, making me feel very much at home. Secondly, the hotel's cleanliness is absolutely impeccable! The bed was spotless, the bedding soft and dry with no strange odors, and the pillows and mattress were just the right firmness, making for a particularly comfortable stay. The wet and dry separation in the bathroom was very well executed. Even the window sills were sparkling clean, and the overall environment was neat and bright, which made me feel very secure and comfortable. Furthermore, the hotel's location is excellent, making travel convenient, and the surrounding area is quiet. Overall, the value for money is outstanding. The high-quality service and clean environment truly made for a fantastic experience! The next time I'm in this area, I will definitely choose this hotel again, and I highly recommend it to all my traveling friends."