Hotels in Sanya

"Absolutely Unforgettable Experience at MGM Sanya! Shoutout to Jelly from Guest Relations! Location: The hotel boasts a prime spot in Sanya Bay, with a private stretch of soft, white-sand beach. Just cross the street, and you're at the ocean—the sunsets are breathtaking! Facilities: Infinity pool + kids' water park + VR game zone—there's so much fun for both adults and children, you won't even want to step outside! Ambiance: Surrounded by lush tropical gardens, the resort vibe is totally on point. The live music at the lobby bar creates such a chill atmosphere, and every corner is Instagram-worthy! Cleanliness: The room was spotless, complete with disinfection seals on the bathtub. Even the towels on the beach chairs were folded into swan shapes—attention to detail that truly delights! Service: A special thanks to Jelly—she was incredibly responsive and made sure all our needs were met effortlessly."

"An Unforgettable Stay Thanks to Farhana, Our Exceptional Personal Butler I recently stayed at Atlantis Sanya for a special wedding anniversary trip, and I cannot praise our personal butler, Farhana, enough for making it an extraordinary experience. From start to finish, her attentiveness, warmth, and thoughtfulness elevated our stay to a level beyond our expectations. Before our arrival, Farhana reached out to confirm our booking and inquire about any specific requests. When I mentioned it was our anniversary, she took note and ensured every detail was perfect. She even confirmed our expected arrival time to streamline the check-in process, showcasing her professionalism and care. Upon arrival, Farhana greeted us warmly and escorted us to a breathtaking Ocean View Suite, thoughtfully upgraded to enhance our stay. The room was pristine, impeccably clean, and offered a stunning view that took our breath away. To our delight, Farhana had arranged romantic decorations, a fresh fruit platter, and a beautifully crafted anniversary cake, setting the perfect tone for our celebration. On our second day, Farhana went above and beyond by securing us the best table at Ossiana Restaurant, where we enjoyed a mesmerizing view of the aquarium just steps away. The dining experience was flawless, complemented by the restaurant’s outstanding service. Later that afternoon, Farhana surprised us with a gorgeous flower bouquet and adorable whale dolls as anniversary gifts. These thoughtful gestures touched our hearts deeply and made our trip truly memorable. What sets Farhana apart is her ability to anticipate needs and add personal touches that other hotels or butlers might overlook. Every interaction with her was marked by genuine kindness, professionalism, and a passion for creating unforgettable moments. We are already looking forward to returning to Atlantis Sanya and requesting Farhana’s services again. I wholeheartedly recommend her and the hotel to friends, family, and anyone seeking a remarkable stay. If I could give 100 stars, I would—Farhana deserves every one of them! Thank you for making our anniversary trip so special."

"The hotel has direct access to the beach, which was my favorite part of the stay. I spent a lot of time in the pool, it was exceptionally clean and well-maintained. The breakfast was also very good, offering a variety of options. The location is convenient, with several restaurants nearby. The room was comfortable, though not very modern. That didn’t bother me much, as I was either in the pool or the ocean most of the time. However, the bathroom had a persistent bad smell after using the shower or toilet, and the bathtub was old and drained water slowly. There is no self-service laundry :-( Airport pickup was available and very convenient. As soon as you exit the arrivals area, you just cross the street and walk for about 2–3 minutes to a designated waiting area where the van picks you up. The airport staff was very nice and they helped me get to the waiting area."

"Good place to stay. Clean, handy to lots of cafes and about 10min walk to the waterfront with restaurants and entertainment. Wouldn't call it 5 star, but definitely deserved a solid 4star. We had breakfast included, everything to cover bases, mostly Chinese type food with some European options, like eggs, sausages, toasts as well as fresh fruit. Staff doesn't speak English but easy communication via translation app."

"Staying at the Four Seasons was such a beautiful experience 🌿✨ The whole place felt luxurious and welcoming, but what truly made it unforgettable was the bathtub on the balcony 🛁💫 Nothing beats soaking under the open sky with a peaceful view—it felt like my own little slice of paradise. Everything from the service to the atmosphere was top-tier, but that balcony bathtub is what I’ll be dreaming about until my next visit 💕"

"The Lake View Suite offered a great view of Longtan Lake. Although a shuttle service was required for getting to and from the suite, it was always prompt and very convenient. Gina from Guest Services was exceptionally thoughtful; she arranged welcome fruit upon check-in, and our kids loved the room's setup and the cake Gina arranged for them. The room itself was very spacious and comfortable, and it was also kept quite clean. Overall, a great experience."

"We arrived at the hotel around 6 PM on the 23rd. We had anticipated the typhoon would arrive at 8 PM as per the forecast, but it turned out to be inaccurate. Even at 10 PM, the pool was still bustling with people enjoying themselves. Later that evening, I took a stroll from my room to the observation deck at the end of the corridor and noticed that the staff had already prepared all the sandbags for flood prevention. The front desk staff were very friendly, and our butler, Luy, was incredibly thoughtful. They even arranged for a fruit platter to be placed in our room while we were out for dinner. I felt the value for money was excellent. The facilities are comprehensive, and there's a supermarket conveniently located right next to the hotel's elevators. The road outside the lobby entrance was undergoing repairs, but this didn't affect our ability to hail a taxi; cabs were readily available nearby. On pleasant days, it's also very convenient to walk to the local market for a meal. In the evenings, the hotel pool was lively with many children, and the staff were diligently supervising, blowing whistles, and giving reminders to ensure safety. It's very convenient for families with children, and the hotel's playground is also quite spacious. By the way, in the evenings, both older gentlemen and young people could be seen sea fishing downstairs. Overall, the stay was very enjoyable and felt very welcoming. The scenery here is beautiful, regardless of the weather."

"Third time here and we had a fantastic family holiday again! Location, beach, swimming pools and gardens are gorgeous and really well kept. We love the different pool options and the room with direct pool access is so convenient with kids. I agree with other reviews that rooms could use renovation, especially if they used to be smoking rooms, but daily cleaning is impeccable. The open air breakfast spot is lovely and breakfast choice is excellent, Chinese restaurant is also very good and provided such nice support to celebrate kid’s birthday. Derrick Liu was so helpful to address any concerns, everyone on staff is super friendly and goes above and beyond to make us feel welcome. Can wholeheartedly recommend!"

"We often have holidays in Sanya and stay in this hotel. It is perfect for families with kids (I have 2 kids - 9 and 2 yo). The facilities are amazing - several swimming pools with slides and water games, river pool, even water jumping place. A lot of activities for kids and big playground. Night show is great! Breakfast has variety of choices for all ages, so you will never leave it hungry. I especially recommend 2 bedroom room for big families with kids and grandparents. It’s very convenient as you get 2 bathrooms and also one common area with kitchen. Whatever happens in the room, you can always call the desk and get it fixed immediately. It’s amazing place for family vacations! The hotel offers everything for kids, including potty, milk warmer, crib, etc. Special thanks to William who helped us during our stay and communicated with us in English which really made our life easier!"

"First and foremost, a huge shout-out to Sasa! She's an incredibly thoughtful and warm young lady whose service was consistently responsive. We had a minor issue with our room at the beginning, but she promptly helped us resolve it. Knowing that packing with a child takes extra time, she even kindly extended our check-out, and our communication with her was incredibly efficient and smooth. She also surprised our child with a small cake. When a typhoon hit during our stay, she thoughtfully prepared fruits and desserts for us. She truly is a warm and lovely person! Next up, the hotel itself. Our suite was incredibly spacious and bright, and the private balcony was ideal for relaxing with a drink. The housekeeping staff did an excellent job, keeping our room spotless, and they were always friendly and quick to respond. The kids' activities and pools are shared with Hualuxe, offering a rich variety of options, so we never had to worry about keeping our child entertained – they absolutely loved it! I've stayed at Hualuxe before, and if their rooms are fully booked but you still want access to these fantastic family activities and pools, this hotel is a superb alternative, especially considering its much more affordable price. We also experienced a typhoon during our visit, and it was truly reassuring to witness the hotel's professional and timely handling of the situation, which made us feel incredibly secure. I must also praise the concierge team. Their energy and spirit were outstanding. Among all the hotels I've stayed at in Sanya, while the amenities might not be the absolute best, I genuinely feel this hotel boasts the most vibrant and professional concierge staff. Every team member was impeccably dressed and efficient. The young gentleman who delivered our luggage on check-in day (who seemed fresh out of college) and the foreign staff member who assisted with our room change later both handled the luggage delivery with utmost professionalism and courtesy. The first young man, in particular, politely wished us a pleasant trip and happy stay before he left. These thoughtful details truly enhanced our overall experience! However, there was one minor issue: possibly because of the planter on our balcony, we encountered small ants in the room and on the bed. Both Sasa and the housekeeping department actively worked to address it, but for someone with allergies, it was quite a nuisance for a few days. I truly hope this can be significantly improved by our next stay. Furthermore, dining at the hotel restaurant over the past few days presented some challenges. Except for one occasion during a busy period when we were promptly shown to a clean table, it was incredibly difficult to find a clean table during off-peak hours. Many tables were empty but left uncleared. I approached a foreign staff member, but their attitude in resolving the issue was quite unhelpful. They coldly insisted they didn't understand throughout our interaction. Even if there was a language barrier, they should have sought assistance. Instead, I had to switch to English before they would even try to help. What if an elderly guest who didn't speak English faced such a situation? Would they simply be met with such indifference? Overall, though, it was still a very pleasant stay."