La Quinta Inn & Suites by Wyndham San Antonio Riverwalk
San Antonio City Center San Antonio|0.69km from San Antonio Amtrak Station
Latest booking 12 hrs ago
The hotel room smelled awful--it smelled like a combination of urine and deodorizer used for cover up old, stale cigarette smoke. Each time the AC kicked in the rooms were filled w/the odor of urine. Also, there was 0 cleaning services throughout our 5 day stay. We were instructed to leave our soiled line and trash in the hallways. Because of this, the corridor smelled awful and resembled a homeless camp filled with trash and soiled towels. Our room had 0 toilet paper and Kleenex. The staff would only give us one roll at a time, so we had to troll for tp everyday. The complimentary hot breakfast the staff boosted about when we checked in turned out to be tire old scrabbled eggs and nasty tasting sausage and a few other options. The towels and bed linens were tired and worn and in bad shape. We were not the least bit happy with the accommodations. Had I known what I was getting myself into, I would have paid the extra amount to stay elsewhere. The street noise was out of control and made it difficult to get a good night's rest. As it were I had no idea the hotel was in such poor shape and had little services and by the time I figured it out, it was too late to book elsewhere. We were in town for HCD conference and the hotels in the vicinity were booked
Excellent
86 Reviews