"Excellent value for money during the off-season."

"The hotel has a unique design and is located in Meriken Park, Kobe Port. Standing on the balcony and gazing out at the sea, it feels as if you're on a real ship's deck. During check-in, the hotel thoughtfully provides drinks, coffee, and snacks. I initially thought it was very far from the JR station, but after getting familiar with the area, I realized the location is quite good. It's a 10-15 minute walk to Daimaru and Motomachi. It's worth noting that the hotel shuttle bus times provided by Trip.com are incorrect; the shuttle actually runs quite frequently, not just once an hour. I even took photos for other travelers' reference."

"No major issues, just a bit small. It's right next to a Starbucks and very close to Kobe Sannomiya, including the airport bus stop. Daimaru department store is also nearby, making it super convenient for dining, entertainment, and shopping. The breakfast is quite basic, so you might want to try some local food outside instead."

"This room definitely isn't 16 square meters. It's my own fault for not reading the reviews more carefully."

"The room was quite spacious, and the massage chair was a pleasant surprise – very comfortable to use. The room introduction was quite detailed, and it was my first time experiencing a traditional Japanese onsen ryokan. The tatami mats were interesting, and I slept well. The entire hotel felt like a museum; despite its age, it had a lot of character. I felt like I got a deeper understanding of Japanese culture, which I really appreciated. The service, apart from being led to our room with traditional Japanese bows and the room introduction, was mostly self-service. However, this was my first time staying at a 'one night, two meals' ryokan, so I'm not sure if all onsens are like this. We also didn't have large luggage, just our bags, so maybe that's why we didn't notice any issues with luggage service. On a positive note, the front desk immediately knew which pair of shoes were ours when we checked out, which was good service. On the downside, the room's air conditioning unit was so well hidden that it took ages to find, and I was cold for quite a while. The phone either didn't work or I couldn't figure out how to use it. Also, we booked the private onsen from 8 PM to 9:30 PM. After relaxing for a bit, it was already close to 11 or 12. The public onsen closed from 12 AM to 1 AM, so we couldn't use it. We needed about 8 or 9 hours of sleep, and breakfast was scheduled for 9 AM. After breakfast, from 9:30 AM to 11 AM, the public onsen was closed. When we asked, the front desk informed us that check-out was strictly at 11 AM and we couldn't use the public onsen after checking out. So, we missed out on the public onsen, which was a real shame and couldn't be negotiated. In any five-star hotel in any country I've traveled to, it's usually possible to discuss using facilities after check-out. But it seems traditional onsen ryokans are all this rigid. While that might be how Japanese people are, for a hotel of this price, and for clearly inexperienced foreigners (we were even reminded we wore our kimonos the wrong way), when asking about meal times, couldn't they have kindly informed us that we needed to plan our breakfast, dinner, and onsen times accordingly? The food was light and flavorful. I don't eat seafood, and they were able to adjust the meals to my preferences. Communication two months prior was very responsive. However, for us, it was a bit too plain; Japanese people would probably love it. This was my first trip with my husband after giving birth, and I had been looking forward to the onsen part for a long time. I was very happy on the check-in day, but not being able to use the public onsen on the second day was still a big regret."

"This hotel exceeded my expectations. The room was very comfortable, and I loved the thoughtful design of the bedside lamp controls. The size of the room was also quite generous. The bathroom was relatively new and spacious, and the soundproofing was good too. I would definitely choose to stay here again the next time I visit Kobe."

"The hotel's location is excellent. The airport shuttle to and from Kansai Airport is within walking distance, and it's extremely convenient for visiting various attractions and department stores like Daimaru and Hankyu. The room facilities are well-equipped, especially the massage chair, which provides precise massages and effectively relieves travel fatigue. It's an excellent choice for anyone visiting Kobe!"

"The hotel lobby is luxurious and grand, and the rooms are clean and tidy. The breakfast was excellent, and it's super close to the exhibition center, just a 200-meter walk. I'll definitely choose to stay here again next time."

"This hotel is right next to Meriken Park, offering stunning views of Kobe Port Tower and the sea from the windows. It's within walking distance to Motomachi Shopping Street and the Anpanman Children's Museum, and there's also a shuttle bus service to and from Sannomiya, making transportation quite convenient. Both indoor and outdoor facilities are available for children, though the outdoor pool requires an additional fee. The all-day dining restaurant in the lobby boasts excellent ambiance and service; I enjoyed a dinner there and then went to watch the mini fireworks show on a Saturday evening. The hotel also provides a free laundry room, ice maker, and microwave, and there's a small convenience store on the first floor to meet daily needs."