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"The hotel is good, the health service is very good, call the front desk to ask for the dental appliances, the front desk is very good, it is delivered soon, the traffic is very convenient, the choice of eating around the hotel is very convenient. Very cost-effective"

"Our first hotel at Harbin was Manhattan hotel. It was a good hotel but interior looked abit old.Need to change their furniture and the aircond because it was so noisy.But the customer service was good ,She manage to change my room to another room since the aircond was so noisy.Otherwise the breakfast was really delicious and the location was really near to hagia sophia cathedral.Anyway thank you and all the best."

"For a room that costs more than 300 yuan, it is a good deal. It includes tickets to the Water World and breakfast. But the breakfast is relatively simple. The overall feeling of the hotel is that it is not well built, but lacks in operation. It may be far from the city, so it is suitable for self-driving. We drove by ourselves, so after breakfast, the children went to the water park. High cost performance"

"First, the airport shuttle service provider said we were only staying one night, so only once. We originally wanted to be close to the airport, but since our flight landed late at 11 PM, we kept contacting the provider after landing, and they still made us wait at the exit for a long time, which was very inconvenient with children. It was already 12 PM when we checked in. After checking in, the environment was okay, and the kang was unique, but the price of 651 was completely off. There were no disposable toilet covers, and they didn't proactively ask us for breakfast. We asked for it, and it was only sticky rice dumplings, porridge, eggs, and pickles. The frozen pears and frozen persimmons mentioned in the set meal were not provided. When we mentioned it, they just said, ”Oh, it's not thawed yet, I'll thaw it for you now.” It felt like they wouldn't give it to us unless we asked, and they didn't prepare it in advance. After breakfast, we asked if we could try the included sledding included in our package. We were told we had to walk to Courtyard No. 7, a long way off, for over 10 minutes, dragging our suitcases. This was incredibly frustrating. We had to go on our own to try it, and when we got there, we weren't even given any information. An old man simply opened the backyard, threw us a tire, and left, leaving us to play in the backyard. We then tried to get a taxi into the city, but after over 10 minutes, our hands were frozen, and no one took our request. We asked if they could drop us off at the bus station or subway station, but they said, ”We're only staying one night, and everyone else is taking a taxi, so how can we pick you up?” Overall, for ¥651 per night, we didn't get any of the services we were looking for. We had to wait for the airport pickup, which would have been better off taking a taxi. We had to ask for any of the included benefits, or they wouldn't be available. The sledding was just for fun in the backyard, and we had to walk there. It was a very unsatisfactory stay. Service: Very dissatisfied"

"Every time I come to Harbin, I will choose this hotel. The location is convenient, the hotel is fully equipped, clean and tidy, the overall environment is quiet, and the staff service is intimate."

"The second time I came to the grain valley camp, the overall environment was very clean and the staff was very enthusiastic! There is a shuttle bus after entering the park. The RV booked this time is very convenient. It is very spacious with a small courtyard. The children are very happy!"

"The hotel has a great location just beside the railway station, we were given early check in when we arrived at 10am. The room is warm in winter, and has hot water, great ventilation. The bed and pillow is very soft and comfortable. Rooms are sound proof or we just didn't hear any other customers at all. There is a washing laundry room for free for guests. Completely in love with this place. Perfect stay if not for the customer service that marrs that experience. The cons is the staff. We stayed at hanrei twice, and when I checked in the second time, the front desk forced me to show her that I had reviewed the last time. When I hadn't review the first time yet and told her I will do it later, she refused to let us leave until it's done. I was tired and couldn't find how to review, so I gave her my phone (so she would do it and let us go) and she gave herself 5 stars. The front desk does not have much hospitality. It is worse if you speak English with them, giving each other side glances and giggling whenever we asked questions in english. One of them was terrible and gave us very bad information about the snow ice festival even though she is local. Not sure if it is to screw with us. Hotel management needs to look into the team."

"This stay was a great experience! As soon as I entered the room, I was greeted by a sense of cleanliness and warmth. The facilities were brand new and complete, and the quality was evident in every detail. The front desk was quick to handle the matter, and the room type was upgraded. The breakfast was rich and varied, and the restaurant service was super considerate. It was so comfortable to stay here, I will definitely stay here next time I come here"

"The room was clean and tidy, and my mother and I were very satisfied. The mattress was not hard but had good support, which ensured the quality of sleep. The supporting facilities were also relatively complete, so I didn't have to carry toiletries with me. When I opened the window, I could see the green that made me feel comfortable physically and mentally. The air was very high in negative oxygen ions, and it was indeed a natural oxygen bar. I had a lot of fun this time and I will come again next time."

"The location of the hotel is very good, it is very convenient to travel and there is a parking lot. The room is clean and the internet speed is fast! The guy at the front desk was very enthusiastic. Overall, I was very satisfied and the experience was great! Next time I come to Harbin, I will choose to stay here again and recommend it to my friends!"