"Great location with plenty of sightseeing spots and dinning choices nearby. The hotel breakfast is good too. The room is clean and quiet. The staffs are friendly and helpful. Highly recommended."

"The room was clean and bright, and the zero-pressure mattress was incredibly comfortable. The smart facilities were a nice touch. I loved the claw machine in the lobby, and the game coins left as a room surprise were a lot of fun. The breakfast had a great variety, and the local lamb offal soup and knife-cut noodles were delicious. The free laundry room and Hanfu experience were unexpected bonuses. The service was attentive, the location was convenient, and it offered excellent value for money. Definitely worth returning!"

"The hotel's location is easy to find, and there are great restaurants nearby like Hongya, Kaige, and Beiwei Jiayan, so you don't have to wait for a table in the old town. The room was clean, the bedding was comfortable, and the service was thoughtful and enthusiastic. Highly recommended!"

"The hotel is indeed new and technologically advanced, but I found it a bit far from the main tourist attractions; it looks closer on the map. I had difficulties checking in because no one at reception spoke English, and I didn't like that they put me in a room in the basement, without a nice view from the window."

"The room was spacious, clean, and well-equipped. The staff were very friendly and immediately provided an air purifier when I mentioned a slight smell. Most importantly, the breakfast was delicious! During my three days in Datong, I didn't even bother to eat sliced noodles outside the hotel because the sliced noodles and lamb offal soup at the hotel breakfast were so good."

"The hotel was new and the rooms were clean, but the service was terrible! We arrived at the front desk at night, and there were three or four staff members standing there laughing and joking. After I showed my ID, they told me that someone had already checked me in?! It turned out that after a long discussion, they realized it was because a man with the same name as me had booked the same room type, and they gave him the room I had booked in advance (I had noted that I didn't want the last room and wanted it away from the elevator)?! Such a big hotel?! Don't they even check the information when registering guests? The phone numbers are different, and the genders are different too?! While I was standing at the front desk late at night waiting for them to resolve the issue, the receptionist kept yelling about what to do about the man's booking?! Where was I supposed to stand?! She didn't even apologize, and she was yelling at me about the wrong booking!! Am I supposed to fix her problem? Is this how you train your staff for such a big hotel? And this is supposed to be number one on the luxury list? Is this the level of service you're providing? Don't tell me it's because there are too many guests during the Chinese New Year. If you're so busy during the holidays, how could you make a mistake checking guest information? After making me stand for at least ten minutes, they finally gave me a room. They even gave me a last-minute room near the elevator! When I saw this, I called the front desk, and they said, "Oh, all the rooms you booked are last-minute rooms?" Why didn't you write on the booking page that all City View Suites are last-minute rooms? It felt like the staff didn't know what they were doing; the service was completely disproportionate to the hotel's quality! Oh, and by the way, the laundry room was closed during the New Year period, and they didn't mention this at all when I messaged customer service during booking. 😃 The score is for cleanliness and hotel infrastructure; service is zero."

"Datong Ancient City Small Garden B&B offers a delightful stay with its elegant waterscape. The cleanliness was impeccable, and the service was warm and attentive. We had a minor issue with our room, but the owner graciously upgraded us to a family room. The breakfast selection was also quite unique and flavorful."

"The hotel facilities are complete, clean, and the service is attentive and enthusiastic!"

"Facilities: I have to complain about the smart toilet; it's a total rip-off. It flushes as soon as you sit down, then flushes again as soon as you get up, splashing you all over. It even flushes completely after you get up, making a huge noise. The hotel's drainage system has absolutely no soundproofing; you can hear everything being flushed, whether you're upstairs or downstairs. The same goes for the shower in the bathroom; you can hear the upstairs shower very clearly. Cleanliness: It's okay, except the potted plant in the room is wilted from lack of water; my hand that watered it is sticking up. Environment: It has the layout of a standard hotel, with good natural light. Service: It's alright."