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I feel that this Ctrip did not write clearly, this hotel is clearly a motel, but nothing is marked, we were dumbfounded when we arrived, the hotel could not see any hotel lobby, and it was directly open on the side of the road. The hotel, the first floor arranged for us, is equivalent to opening the door directly to the side of the road. It is possible for people passing by to pry at your door. The most important thing is that any information of the occupants is not required. How complicated the staff is, of course, there are advantages, the room can cook, the hotel is next to the supermarket, you can buy things to cook, but the advantages and disadvantages are obvious, depending on how you weigh, we can completely live in a four-star hotel, I didn't expect to live in a motel

The hotel is a bit far from the city, the traffic is not very convenient, the facilities are very general, and the price is relatively high. In general, the hotel is not cost-effective, and many of them are travelled in the past.

I am giving this four stars based on cleanliness and the amazing views of the city across the way. The beds were comfortable, and our 2 bedroom harbour view unit was spacious. We did not use the TV, as it seemed to be inconvenient to try to figure out. The unit did have a combo washer/dryer, which was such a nice surprise, but we could not get the dryer to work. The property is in great need of overall updates, but the rooms were great. The parking situation is fine for small cars, but for our oversized mini-bus, parking was difficult, given the fact that half of the parking lot was blocked off due to damage. This hotel is not centrally in Takapuna, more like between Devonport and Takapuna. But we didn't mind the location. It was just in a residential area, and it was perfect for morning walks!

Myself and 5 other friends had booked into the villa for 2 nights on arrival we were told we had no booking even though we had a booking number. Was told longterm tenants now stay there, we had traveled 6 hours away from our home and told them we had booked and needed somewhere to stay. Eventually they made the villa available but on arrival the villa did not look like the same place on their website, it was covered in dust and dirt the balcony was disgusting I wouldn't let my dog out there, the inside was even worse. The kitchen was disgusting and dark, wine glasses had mould on them, the house smelt musty and dirty. Microwave was on the floor, stove was disgusting. Dish brush was so dirty I wouldn't even use it on a toilet. Bedrooms were dark, curtains had mould on them. One rooms window was covered with cardboard. The shower was covered in mould also. When spoke to them about this we were told repeatedly they have nothing else for us, they took our money before taking us to villa so we felt stuck now. We asked for more towels for there was not enough for us all. They eventually brought these around in a black rubbish bag along with a bottle of dishwasher liquid and toilet spray. Staying here was devastating for us all, it ruined our holiday. We felt we weren't heard by the owners. This villa was not up to New Zealand consumers rights, it was unsafe, no smoke alarms, no booklet explaining fire evacuation. Wi-Fi passwords didn't work. We absolutely felt ripped off.

We stayed one night at the motel as a result of the end of January flooding in Auckland which had caused our flight to Vancouver to be cancelled. Ian was very accommodating - when we checked in, we weren’t sure how many nights we would need as our flight had not been re-booked at that time, so he moved us to a room that was available for at least 3 nights. Our room (12) was spacious and clean and had everything we needed. The mall at New Lynn is within walking distance and has plenty of food options as well as shops. The motel provided great value for money in our opinion.

📍It is relatively close to One Tree Hill. There is a shopping mall nearby. There are drugstores and supermarkets in the shopping mall. It is about ten minutes' drive from the Sky Tower and the port. It is more convenient to drive by yourself. The hotel has its own parking lot, which is not big but enough for guests to park. 🍃This is a hotel run by Chinese, and everyone from the front desk to the cleaning staff seems to be Chinese. Friendly for people who don't speak English well. The front desk is not 24 hours a day, like most New Zealand hotels. 🌟The facilities are average and a bit old. The air conditioner didn't turn on the hot air. I don't know what happened. There was a loud noise in the room when I took a shower... I stayed for three days in a row and all the tea bags and coffee rolls🧻 were replenished. Only facial tissues were replenished on the second and third days. Ten pictures...other than that everything is okay, there are shampoo and shower gel, and it's quite quiet at night. 🎀There is a small kitchen with complete tableware (knives, forks, cups and dishes), a microwave, a refrigerator and a sink.

Where to begin? I agree pretty much with every other 1 star rating. I was staying on the 19th floor (with one lift btw, which never works properly). During heavy rain, rain pours in from the ceiling into the landings. Often it smells like crap is seeping out the pipes. Often I would say hello to the front-desk, only to be met with vacant looks and sneers. I'd ask for change for the laundry and instead of handing it to me, they'd chuck it on the counter without so much as a thank you. I'd have mail go missing, and when it arrived, looked like it had been tampered with (with sello-tape re-sealing it). The internet is rubbish, and expensive. Often I've heard the front-desk using excessively bad language to people they talk to on the phone, or in person. It's like Fawlty towers on steroids.

The resort is located by the sea and has a beautiful surroundings. From the room, you can see the sea and the black beach. The rooms are spacious, tall and comfortable, with a fully equipped kitchen and washing machine. Although breakfast was included, I went to dinner at nine o'clock and there was almost nothing, and no more food such as juice yogurt, no one cleaned the table, so I stopped going to breakfast the next day. The service for dinner was very good.

Stayed couple nights here with family and it is the most horrendous place I have ever stayed at and will not be back - If I had booked for more I would be asking for my money back. I could be here all night but to start: Filthy, nothing had been cleaned in quite some time, Lifts are something out of a horror film and extremely dangerous, Unable to use the stairwell at risk of having to pay a $500 fine however the stairs do not join the floors so I do not know how this building has past its building inspection. Listed as family friendly and under hotels/apartments in booking.com but I would be mortified if I had brought my young my children here. In fact I would not even let my dog sleep here. It is basically a student/hostel and also houses some unsavoury people. Very outdated and listed as modern. Pictures in the listing are false and the actual place looks nothing like them. Staff were not at all friendly! The whole place feels unsafe. It is true cheap is not always best! The only positive I can give it, would be location to CBD, sheets were at least clean and the shower had good pressure.

Nice city and harbor view from the room. Staff are friendly with excellent service. Walkable distance to the britomart station, close to city center and viaduct harbor