Mercure Auckland Queen Street
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Mercure Auckland Queen Street

Mercure Auckland Queen Street

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We Price Match
Highlights
Buffet breakfasts
Service robots
Great views
Ideal location
Balcony
+5 more
Amenities
All amenities
Property Description
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Great location and excellent service. Happy to stay here and will be back again.
Surroundings
Airport: Auckland Airport
(25.3 km)
Train: Grafton Station
(1.5 km)
Train: Waitemata Train Station
(1.5 km)
Landmarks: Karangahape Road
(410m)
Landmarks: Auckland Town Hall
(470m)
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7

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
Check Availability
13

Standard Two Queen Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
Check Availability
8

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
Check Availability
11

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
Check Availability

Average for similar properties in Auckland
Guest User
July 10, 2026
Stay was nice and there is festival on near by k road. However we told them not to do cleaning but they do cleaning
Xiaopier
July 9, 2026
The hotel was very clean. Although it's not right in the center of Queen Street, it's still very close, just a few minutes' walk. It offers great value for money. The breakfast was also good, and luggage storage was very convenient.
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Guest User
July 1, 2026
It was a good experience. The room was clean and it was smelling good. The staff were helpful and friendly.
Shann__
July 7, 2026
Great location with an amazing view from our room. Parking spaces with an extra cost but worth it. Friendly, helpful staff. All around easy comfortable stay prior to flying out of Auckland.
Guest User
June 24, 2026
Very clean and spacious rooms. Bathrooms all have walk in showers either rain head which is a huge plus too!
Anonymous User
June 25, 2026
Arrived a bit late on the first day and was told only street-facing, accessible rooms were available. The room noise was quite noticeable. I tried to switch rooms that day but was informed the hotel was fully booked. Luckily, I was able to move to a slightly quieter room the next day. The breakfast was quite basic, with no fresh fruit and limited options. I'd recommend eating breakfast outside the hotel instead.
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浪花のK2
June 18, 2026
When I searched Google Maps for directions from the airport, it showed 2-3 transfers. However, the bus accepts credit card tap payments, which was incredibly convenient. The hotel's location halfway up a steep hill was a bit of a hassle, but the bus stop was close by, making airport access convenient. The compact room was clean and very functional. Note that toothbrushes and razors are not provided, so bring your own. There's no bathtub, but the shower has both a fixed and a handheld head. The power outlets are Type O, and there's also a Type A USB port next to the outlet.
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Anonymous User
June 7, 2026
The location is okay, but the environment is quite average. Facilities: The facilities are pretty old and can't compare to hotels in China. Since this was our first stop in Auckland, it left a less-than-great impression, feeling more like a 2 or 3-star hotel back home. Service: Parking was quite expensive. We parked in the hotel's basement, which is charged per night. The space was very small, probably only fitting about four or five cars in total. The garage roller door was closed. To park, you had to go to the front desk and ask them. There was an Indian guy at the front desk. When leaving, there's a green button you have to get out of the car to press yourself.
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Rex Pan
May 6, 2026
Great location and excellent service. Happy to stay here and will be back again.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 05:00–11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Breakfast
CuisineWestern
StyleBuffet
AgeFee
Children 17 years old and under
NZD 30.00 per person
Adult
Buffet:NZD 30.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 100.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: Mercure Auckland Queen Street
  • Opened: 2021
  • Number of Rooms: 96
Phone:+64-92816363
Email:HB1R9@accor.com
Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.

You might be wondering

What are the check-in and check-out times at Mercure Auckland Queen Street?

Check-in at Mercure Auckland Queen Street is from 14:00-24:00 and check-out is by 11:00.

Does Mercure Auckland Queen Street have a swimming pool?

No, Mercure Auckland Queen Street doesn't have a pool.

Are pets allowed at Mercure Auckland Queen Street?

No, pets are not allowed at Mercure Auckland Queen Street.

Does Mercure Auckland Queen Street provide breakfast?

Yes, guests at Mercure Auckland Queen Street can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Mercure Auckland Queen Street?

Prices at Mercure Auckland Queen Street may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Mercure Auckland Queen Street?

The nearest airport is Auckland Airport, just about 23 mins from hotel by car (25.3 km) away.

What is the cancellation policy for Mercure Auckland Queen Street?

The cancellation policy for Mercure Auckland Queen Street depends on the room type and booking terms.

About This Property

Nearest AirportAuckland Intl. Airport
Distance to Airport26KM
Nearest Train StationGrafton Station
Distance to Train Station1.51KM
Average Price FromNZD215
Hotel Star Rating4