Top rated hotels in Nagano Prefecture

Sotetsu Fresa Inn Nagano-Zenkojiguchi
4.6/561 Reviews
I chose this hotel because of its location but also because they have great customer service. From the time I booked via Agoda, I had some questions for the hotel ahead of time, and they replied to every question,e.g. their luggage delivery cut-off times,etc with utmost clarity and replied promptly and frequently (compared to another hotel I booked previously). It gave me no worries that I would find the hotel I booked in perfect order when I arrived. Amenities were complete (some are available in the room but also more in the lobby area) and the room was clean. They gave us new towels every day (hanging outside my door or quickly given to me when they saw me in the hall) even if I didn't want to have maid service. They also asked me if they could do a very quick removal of trash which I appreciated. The housekeeper was also very cheerful and happy at all times :-) There's a convenience store on the ground floor, but also many other restaurants and shops around the area. the lobby is on the 5th floor and an elevator brings you up to the rooms. It's a perfect place to base ourselves especially since we were taking day trips out to Hotaka, Matsumoto, Shiojiri, and Naraijuku. All these with easy train rides from Nagano. The front desk staff were friendly and very helpful. They do go out of their way to make customers satisfied. The night front desk agent who was helping us with arrangements for luggage delivery didn't speak English too well, but you can see him trying his best. Between us doing google translate and his dedication to making us understand each other, we were both happy and satisfied. I would come back here to stay.
Madarao Kogen Hotel
3.9/516 Reviews
Love this hotel. The key ingredient: the staff, so very friendly and polite. Especially Uda at the front desk, she was always cheerful, attentive, and went out of her way many times to see to our needs. She is the perfect representative of everything friendly and positive about this resort experience. This was our first ski trip to Japan and the amenities are such a pleasant surprise. The hotel has its own ski rental, lift tickets sold right outside the door, 2 different restaurants, and its own onsen. Which was a new and lovely experience for me. The hotel is a bit older, and the bathroom is small for western standards, but the bidet more than made up for that ( love it ) and the onsen took care of the daily bathing ritual ( for me ). Heater worked well as well as the wi-fi throughout the hotel. The restaurants were a nice convenience, we paid extra for breakfast and dinner vouchers, and it was fun wearing our provided yukatas ( robes ) all day in the hotel ( not required ). The ski runs are well marked, and the ski lodges had delicious Japanese fare that blew our minds. And the Madapow! ( Madarao powder ) generously snowed down on us. Overall, would highly recommend Madarao Kogen Hotel. Again, arigato gozaimasu to Uda and the entire hotel staff that made our 3 day stay so very lovely and relaxing. Would definitely stay here again in the future. Fred Ermac, Jan 2025
Hotel Sunplaza Tsugaike
3.1/511 Reviews
The breakfast is a Japanese set and the amount is quite small, there is not even coffee, and the dinner is also small and not delicious at all. Coins are used for everything, luggage storage before and after check-in is also a coin locker, snowboarding is of course a coin. There is no heating in the changing room of the hot spring, it is super cold, and there is only body soap and conditioner in shampoo. The guest room had an old-style heater.When I turned it on, the room became too dry and I couldn't sleep. I don't have a humidifier. The room is not cleaned, it says that it will be cleaned once every 3 days, so I didn't even change the towels. It wasn't good
Alpico Plaza Hotel
4.4/565 Reviews
I chose this hotel in front of the station for the next day to use a car rental. It is a hotel of the Alpico Transportation Group. The receptionist is on the 2 floor. Check-in requires a machine hand input by yourself, and all payments, card keys and breakfast tickets are out of the machine. So payment is prepaid. It depends on the way of thinking whether it is troublesome or convenient. 1 person 8000 yen with breakfast. There was Wi-Fi, the room and the bathroom were clean and the bed was comfortable and there was no particular dissatisfaction. There are also restaurants and taverns in front of the station for dinner, so there is no worry.
In Hirugami-No-Mori
4.6/58 Reviews
The location is accessible from the Kanto region to the central road Iida Yamamoto IC and from the Nagoya area to the sonohara IC in 10 minutes. It was late 11, so I thought of safety and installed a snow tire and visited. The hotel lends mat and cold clothes for starry sky observation for a fee. There are many inn and each accommodation plan in this hot spring village. There was also a plan with a starry sky tour in this hotel. I applied for a starry sky tour from the inn. The number of tours is limited because you use the gondola to the place to observe. Unfortunately, I entered the hot spring that canceled the tour of the cloudy sky. I decided to look forward to the next starry sky because it was a thick cloud that gradually saw the moon from the open-air bath. The room and hot springs were clean. The next morning, the windshield was frost, so I parked the car in the direction of Asahi. The hotel's accommodation plan allows you to book a mountain hut-like light use, a luxurious meal plan and additional dishes in advance.
Zenkoji Temple Yakuoin
4.2/58 Reviews
Available on weekdays in early June 2022 during the exhibition period. In order to attend in the morning, it is necessary to stay at Zenkoji Shukubo, but there is no room for one person. I had no choice. The normal accommodation fee is 6000 to 8000 yen. Is it because of one room for one person? 18000 yen with breakfast. It exceeded 21,000 yen with the Shojin cuisine for dinner. The vegetarian cuisine is poor. The tempura is soggy. Boiled food that doesn't taste like dashi at all, and soba salad with a bad dressing. The presentation is just like that, but what was delicious was the ready-made sesame tofu and the barely warm kenchin soup. On top of that, the husband at the next table was drinking alcohol, so I ordered the rice to come later, but I forgot about it and put it in front of him once. Popped on my table. Alas, I raised a voice of protest, but the young woman who served me went without knowing. Because she wasn't wearing a work uniform. It may not have been a full-time staff, but the treatment is the worst. There was also corona, and the season was disgusting. It seems that the temple lodging is different from an ordinary inn as a cover, and I got angry. The food tastes bad and if you pay 3000yen for this quality, you'd be better off eating out. Although the room was spacious and comfortable. In order to participate in the morning affairs, we have to meet in front of the entrance at 4:00 in the morning. The walls were thin and I could hear the conversation next door and the sound of the TV, so I couldn't fall asleep easily 💦 Even though we gathered at 4:00 in the morning, the arrangement of the prayer content of the person who accepted from outside was bad. It seems that the exchange on the phone the day before was not reflected. There is a waiting time of about 30 minutes. As a result, it affected the seating of the breakfast. The guide was very attentive. It must be a problem on the lodging side. The young shortcut who was in charge of check-in was also very pleasant. It was very disappointing. Please use it without expecting anything 💦 I would like you to study again at the minimum. I'm a sole proprietor myself, so this might be a concern. Shukubo is a temple, so if you don't think it has anything to do with hospitality. Isn't it against the teachings of Buddha? It was a pity that Mr. Zenkoji's rank was lowered. No repeats.
Hotel Route-Inn Komagane Inter
4.1/567 Reviews
Stayed over for a night as it was one of the hotels nearest to the shuttle bus terminals to get to Komagane. Location wise, very convenient, only about 10 minutes drive to the bus terminal/ bus stops. There is also a COCO curry restaurant just beside or if you can take the car out, it will be just a few minutes drive to many sauce-katsu don places - this is famous in the area. It was a little pricey considering the current situation but at least everything was clean. Size of the rooms were standard Japanese size. Free parking too. There is a manmade onsen on the ground floor. Seems just like a big bathing spa though since the onsen isnt natural. Went at a good time and the onsen was empty. That was good. Covid-19 prevention was good, plastic disposable hand gloves were provided for the breakfast buffet in the morning. Overall, just another normal Japanese chain hotel but the location made up for it, if you are heading to Komagane.
HOTEL LiVEMAX PREMIUM Nagano-Ekimae
4.4/5258 Reviews
Great hotel, room was a little small but that's OK. I only booked because I couldn't get anywhere else last minute, normally I would've scrolled right past this hotel because that price tag is crazy! Sadly, I had no choice. If it was about half the price, I'd gladly consider it again.
Hotel JAL City Nagano
4.5/5131 Reviews
I should have booked ”no smoking” from the official site of the inn, but I received a ”smoking” in the reservation completion email, and I called the front desk while tilting my neck, and I received a guide that there was no non smoking room. Crying crying even though the budget is over+ I switched to the room called J floor for 1,000 yen, and this was unexpectedly a ”hit” judgment. It was a good Nagano trip 々. <J Floor Features> Room is clean and spacious, air conditioning and futons are usually costing anime tea Although it is not a dripping type, it seems that it was developed with the manufacturer and the chitin. It is characterized by the presence of drinks. There are two kinds of coffee, multiple teas, one kind of tea ... and 5 ~ 6 kinds and there are many variety. I checked in at about 15:00 and felt that I should have enjoyed it. Also, the face washing form is not clearly cheap. The comb is also easy to use with both rough eyes and a little fine, and it is a room with a lot of happy measures for women. On the other hand, the J floor sells the good view, and the view is certainly good, but I think it is NG to ask for the beauty of nature (mountain and tree) because Nagano city itself is a city. < The atmosphere of the whole hotel > Because of the business hotel and the JAL series, there are many guests who seem to be business trips, and tourist guests are also more calm. Inevitably, the dining hall was also calm and quiet. < Dinner > 3 kinds of appetizers, fried fin soup, seafood, water dumplings, Shinshu premium beef suji steak, black fried soy sauce, almond tofu [Chinese full course] Both menus are delicious beyond the price It was not a feeling of ”excellent”, but it is arranged in the taste that everyone receives in the price that is sufficiently reached, and it is hard and delicious and the satisfaction is very high. Now there are some prefectures, and in the future, we will do it nationwide, so the restaurant here is absolutely the aim. If you say strong, it is not for those who want to peek into the dishes with young and giggling. < Breakfast > Japanese and Western mixed cherry blossoms with local ingredients Viking form Business hotels have a large number of items, and there is no misunderstanding in the range of eating. There are several videos that you're introducing, so please refer to them.I liked ”handmade ume-name mushroom”, ”tempura”, ”miso wae of soba fruit” and ”oyaki” privately. The dishes related to miso are using Shinshu miso and you can enjoy ”Nagano no Taste”, so I think you should try at least one kind. (I'm lost whether I can write my true sound, but it's better to eat at this hotel than eat at the outside shop) Nagano Station ~ Based on the good location between Zenko Ji Temple, I think it was a very good hotel. Next time I go sightseeing in Nagano, I will not dare to change the inn from here.
Biwaike Hotel
3.5/52 Reviews
We had a lovely experience at biwaike Hotel. It's a ski in and out and very conveniently located near the sun valley bus stop which helps if you are travelling with luggages. Check in was straight forward. Mr Tokutake who runs the small hotel was very gracious allowing us to get our ski equipment quickly. Passes were easy to get depending on the number of days you plan to ski and the area you want to ski in. Dinner and breakfast were delicious and after a long day skiing, it was wonderful to soak in the onsen that apparently is filled with natural spring water. The room itself is adequate, very big, the futons were comfortable enough. The room was well heated and there are vending machines downstairs to get drinks as well as a small convenience store to get instant noodles, ice cream and snacks. So happy with my experience there :) the team was gracious, hospitable and we couldn't have asked for anything more.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties1,519
Number of Reviews8,992
Highest Price€1,277
Lowest Price€36
Average Price (Weekends)€270
Average Price (Weekdays)€253