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Fountain Gate Hotel Review

4 /57 Reviews

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TA用户

2/5

I came to the lobby lounge after I got some take away from Nando's with my family. My mum and grandmother decided to play pokie whilst my aunt and I stayed at the lobby to wait for them. Suddenly, a bar employee came up to me and shouted that I cannot bring or eat food from other restaurants and suggested I eat outside. I understand this as to I am a hospitality management student, but she didn't have to shout at me for all the people in the lobby to hear. I noticed a couple staring at me which is kinda embarrassing. Thankfully, the others didn't look at us. She could've just told me that at a very moderate tone because she was in front of me, not on the other side of the place. When she left, a woman by our side told me that she was so unprofessional and so rude and I agree with her. She should never shout at their customers or the customers' companions especially of other races.

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Fountain Gate Hotel

Posted: Jul 5, 2015

More Reviews

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TheForkUser

5/5Outstanding

This was our second visit to The Fork / I can’t believe we haven’t been more often. Then food is delicious and very reasonably priced. The service was efficient and friendly. Couldn’t recommend The Fork more. Will definitely choose to eat here more often.

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Posted: Jan 27, 2024

TheForkUser

5/5Outstanding

Friendly staff and great food, at reasonable price. It's our go to place when we go out to eat.

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Posted: Feb 15, 2024

TheForkUser

4/5Excellent

The menu choices were good . The food was excellent. The Nasi G was very good . The Cottage Pie was excellent. The lady serving the bar was clueless when a cocktail was ordered. Why put someone without any hospitality knowledge to work behind the bar.

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Posted: Jan 27, 2024

TheForkUser

5/5Outstanding

I got the seniors Nasi Goreng, it was nice, then I thought it needs a little pepper. The pepper came out that quick. I couldn't eat any more. Expecting a pepper grinder, which comes out courser.

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Posted: Nov 25, 2023

TheForkUser

5/5Outstanding

We booked for my mums birthday. Food was lovely, service was great, all staff were very polite and friendly.

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Posted: Dec 3, 2023

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