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Top rated hotels in Morelos

Hotel Las Puertas de Tepoztlan

Hotel Las Puertas de Tepoztlan

4/580 Reviews
This is only to see if the owner can contact us neighbors from the side. The hotel is not a good place to communicate with the owners, they put music all day too high from early, and it is impossible to rest and the staff does not get to lower the volume. The hotel is a very good place to stay in the hotel and the hotel is a good place to stay in the hotel. If I call, they say it is not there, if they hear the phone by the so high volume of the sound.
Fiesta Americana Hacienda San Antonio El Puente Resort & Spa

Fiesta Americana Hacienda San Antonio El Puente Resort & Spa

4.3/5101 Reviews
Hope you can take the time to read this. Super good: very nice gardens and buildings, friendly staff. Very bad: they don’t watch details and are not customer oriented in management. I would not consider this hotel pet friendly! I think especially in Covid times the customer satisfaction should be even more priority no 1 then ever, as you might depend on them in the future even if it is only 2 nights!? Let’s see, what the responsible manager will reply to this, as I offered to speak in person to him 3 times and none of them ever did. I was here with my girlfriend and our little dog. I reserved thru a Internet side and contacted the hotel directly about the possible extra cost of the dog. I stated, that if I don’t get the response till xx time to cancel, I assume, that the dog is for free. They responded in time welcoming us, but the main interest was to let us know the check in and check out times - not mentioning any cost of the doggy. So for me it was clear, that our dog stays for free. When we arrived, they circled all the ‚important‘ things like check out time and that it is 2 adults and no kids. I told them, that they forgot to circle incl. our doggy, as I was writing to them. They were surprised about that information and had to do some calls. It ended up, that they didn’t have a room like booked anymore and we were offered another room with 2 single beds, which I refused as I wanted a king size as reserved. They were sorry not to have a room like this for doggies and also they told me that the cost per night will be 2000 MX$ (+- 100US$) extra for the little dog!! I refused to pay the extra cost due to my email correspondence. I told the (very friendly and engaged) front desk guy that maybe they would like to offer an upgrade to solve the king size problem. He asked me to forward the email conversation about the dog to them (even if they should have it - how embarrassing). As we had a meeting with friends scheduled, we had to leave the luggage there without being checked in. Not nice, but it was ok for us. It was 3:30 pm - the guy offered me to call me latest 3 hours later to find a solution. I don’t know, what would take 3 hours to decide on that - anyway… the call was 4 and a half hours later telling me, that they found a king size room for me. He wanted to hang up quickly, but I asked about the solution for the cost of the dog. He was embarrassed to say, that his manager said, that we still need to pay for the dog 4000 MX$. I refused again and offered again to talk to the manager as well as I asked for another call - which never happened. At 2 in the night we arrived. Sorry for the lady at the front desk - she wanted to charge for our dog again and I intensively explained her, why I will not do it. Somehow I believe she was a bit suprised about my straight point, but she seemed to accept it. Never the less she asked me for an open credit on my card, which I refused. She accepted it and we could move in. In an extremely small room (no. 80
Mesón de las Delicias

Mesón de las Delicias

4.3/572 Reviews
For a friend to book a room, did not pay attention to this hotel is must pay the room rate at the hotel, a bit troublesome, it is very inconvenient to have to collect the payment directly. I won't book again next time.
One Cuernavaca

One Cuernavaca

4.2/588 Reviews
Excellent location and very good breakfast service, it is very safe as you can't go up to the lift if you are not a guest, a very beautiful view to see the morning, dinner is very rich and the comensals are nice.
Hotel Racquet Cuernavaca

Hotel Racquet Cuernavaca

4/596 Reviews
Good only when entering the room it didn't smell very good
Hotel Oaxtepec

Hotel Oaxtepec

3.6/595 Reviews
Amomoxtli

Amomoxtli

4.5/5101 Reviews
Super nice hotel, very good service, we love the coffee that leaves out of your room the wake and very rich breakfast, of course we will return on our next trip to Mexico
Hosteria Las Quintas Hotel Restaurante Bar

Hosteria Las Quintas Hotel Restaurante Bar

4.3/5100 Reviews
Hotel Borda Cuernavaca

Hotel Borda Cuernavaca

3.9/586 Reviews
The hotel was very comfortable and the hotel was very comfortable. The cleaning and a few hairdryers could have been better.
La Provence Restaurant & Hotel Boutique

La Provence Restaurant & Hotel Boutique

4.2/518 Reviews

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Local Travel Info

Number of Hotels665
Number of Reviews4,988
Average Price (Weekdays)NZD 231
Average Price (Weekends)NZD 257