Travelers Reviews of Osaka Prefecture Hotels

The Park Front Hotel at Universal Studios Japan
9.1/51461 Reviews
Osaka Bay
I recently stayed at this hotel in Osaka and, while the property itself is commendable, I had a very disappointing experience with a front desk staff member named Sears. When I politely asked to borrow a pen to sign some paperwork, rather than assisting me in a courteous manner, she reacted with clear irritation, rolling her eyes and displaying a lack of professionalism. This behavior continued when I asked her a few questions, and it was evident that she had no intention of providing the friendly service one would expect from a hotel of this quality. It was disheartening to witness her treating not only myself but also other guests in a similar disrespectful manner during checkin. This experience significantly tarnished an otherwise enjoyable trip. I strongly urge management to address this issue as customer service should reflect the high standards of the hotel. Unfortunately, this was one of the worst front desk experiences I've encountered. I hope future guests do not have to deal with similar treatment.
THE LIVELY OSAKA HONMACHI
9/5489 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
We had a really pleasant stay and will probably book this hotel the next time we are in Osaka. Close to the train station and there was a 24-hour convenience store just across a small road. Room was small but relatively alright (although we did request to change to a bigger room 2 nights later - with a fee, of course). Staff were friendly and the check-in/check-out process was seamless. There is a smoking area located on the first floor too. Hotel is lively at night as they have a bar downstairs. Toiletries are complimentary to take yourself at the lobby area. Really loved this hotel.
InterContinental Hotel Osaka
9.5/5795 Reviews
Umeda
Superb hotel with great location and amenities. Room was huge and service was top notch. Many malls with good shopping variety nearby (linked, sheltered and walkable). 10/10 would recommend!
Holiday Inn Osaka Namba
8.7/51933 Reviews
Dotonbori
The room was a bit small but acceptable given the location. It’s quite near to the “glice Osaka” icon which very near to dontonbori and shisaibashi area.
VIA INN PRIME SHINSAIBASHI YOTSUBASHI JR-West Group
9.1/5622 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
Hotel was conveniently located right next to one of the entrances of Yotsubashi Station (which can easily be used to reach places such as Namba) and was within walking distance of Shinsaibashi as well. There is a small mart located right below the hotel where many necessities (e.g. food, drinks, toiletries) can be gotten. Checking in and out was easy and efficient. The rooms were mostly neat and clean (with a small fridge and shampoo/soap/conditioner provided) albeit on the tinier side. That aside, it more than suffices for travellers.
Spa World Hotel&Resort
9/5363 Reviews
Shinsekai
It was alright, the spa theme park seemed pretty decent, though I suspect there to be many people during the daytime since we went inside at around 4 am still with a bunch of people inside. The rooftop pool was decent but you had to pay for the waterslides. The spa felt more like a theme park than a typical traditional onsen experience, but we still saw mainly Japanese people there. Most of the hotel cited charges for stuff here and there (e.g. late night entry fee for the spa, extra cost to enter the pool etc) but I suspect they are for regular visitors and not hotel guests since it was not recorded when we checked out other than the waterslide cost as mentioned. Annoying thing was that you had to take off your shoes to enter the hotel at the entrance, and that there was no shower in your own room.
Odysis Suites Osaka Airport Hotel
9.3/52646 Reviews
Location was perfect for an overnight stay before an early flight the next day - a close walk to the outlet for the last minute shopping, and the free shuttle to the airport is a big convenience. The view from the window and the sunset view at the outlet were both a pleasant bonus.
Hotel Vischio Osaka
9.3/51802 Reviews
Umeda
The location is pretty good, walking distance to all the stations and shoppings I need. But comparatively to the one in Kyoto, I think the staff here are less friendly. Maybe is the culture of different cities. But I am overall very pleased with my stay with Hotel Vischio.
Hotel Granvia Osaka-Jr Hotel Group
9.1/53081 Reviews
Umeda
This hotel is clean and connected to Daimaru Mall where we could visit the pokemon Centre and Nintendo shop. Many food options are nearby and the metro station is connected too - can walk to Osaka station. We could also walk to Umeda sky building.
Shinsaibashi Grand Hotel Osaka
9/52345 Reviews
Shinsaibashi/Namba/Yotsubashi
had a fantastic stay at Shinsaibashi Grand Hotel Osaka! From the moment I arrived, the staff was incredibly welcoming and attentive, making check-in smooth and hassle-free. The location is unbeatable—just a short walk from Shinsaibashi shopping street, Dotonbori, and the metro station, making it easy to explore Osaka’s top attractions. The room was spacious, clean, and well-appointed with comfortable bedding, modern amenities, and a well-stocked bathroom.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties834
Number of Reviews147,402
Average Price (Weekdays)NZD 312
Average Price (Weekends)NZD 383