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Top rated hotels in East Java

Grand Harvest Resort & Villas

Grand Harvest Resort & Villas

4.3/541 Reviews
Room was spacious and the meal was tasty to our liking. Loved their Singkong Goreng menu! The staff was nice and our driver who picked up us in the airport was very helpful. Hotel environment provided a jogging track and nice view to stroll. So lavish! The improvement they can do is the floor cleaning to make it cleaner. And to care monitoring of the last night dishes of which were still stacked in our terrace by noon. When we stayed, there was a renovation which a bit noisy after we came back from Ijen to take a rest. But the worker stopped at evening. Overall, we enjoyed our staying and would stay there again if going to Ijen again.
JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya

4.7/5334 Reviews
Tegalsari
Nice hotel. Overall experience is great! Check in was fast Room well maintained and clean. Very luxurious pool available but to bad on the day we stayed they have birthday event next to the swimming pool so very noisy and not comfortable. A great place for business or leisure stay as the hotel in the city center of Surabaya next to big Shopping Mall International style breakfast offers plenty of food selection. Chef are well trained. Indonesian specialties are a must try Room cleaner staff and the door man very helpful and well trained I would highly recommend this hotel if your visiting Surabaya Indonesia
Grand Hotel Surabaya

Grand Hotel Surabaya

3.7/569 Reviews
Genteng
ห้อง deluxe ternyata semuanya smoking room. Begitu info dari receptionistnya. Hikmahnya kamar must berjendela terbuka keluar. View bagus untuk melihat kondisi jalan. Kamar กว้าง sekali, gelar sajadah aman. Kamar with bathtub. Desain lama. น้ําร้อน น้อย, bisa dibilang tidak ada. Tempat tidur bukan yang springbed, jadi utk yang berbobot berat pasti melengkung เวลา berbaring, maklum, kasur busa. ช่องทีวี banyak, tapi tak ada artinya jika สัญญาณ WiFi kurang kencang. Sarapan tidak begitu istimewa. ขอโทษ ไม่สามารถเขียนรีวิวได้ banyak. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Grand Swiss-Belhotel Darmo

Grand Swiss-Belhotel Darmo

4.6/5164 Reviews
Tegalsari
The hotel has a clean feel, staffs are efficient, friendly and helpful! We had Stephenjen check us in and was so helpful with our early check in and also sound us out about our booking as we had double booked by mistake; the Grand Kitchen breakfast had quite a nice selection of food for breakfast. The staffs were really friendly, efficient and hardworking! Special shout out to Ms Citra, who made us feel welcomed, Tri and Randi who were helpful and hardworking! Thank you for these lovely people who reflect the people and culture here - kind, respectful and service oriented.
Shangri-la Surabaya

Shangri-la Surabaya

4.6/571 Reviews
Sawahan
Was lucky enough to be upgraded to Executive Club for my 14 night stay and must admit we made the most of it. Breakfast cooked to order, afternoon tea, 6pm wine and great choice of cooked eats, cheese, cakes/puddings etc which meant we didn't need to go for dinner. Room was good with modern tv with lots of channels and enabling smartview from mobile/tablet (internet was strong throughout hotel). Bathroom was great with fantastic showers and a bathtub which filled quickly. Bed was huge and comfortable, blackout curtains and subtle lighting to enable sleep at any time and aircon worked perfectly and quietly. 3 restaurants on site for the odd night we fancied straying from the executive lounge. Restaurants were a little expensive perhaps but it's a 5 star hotel so to be expected. Pros: Good rooms, strong internet, great showers, Executive Club - OUTSTANDING staff/customer service in all areas of hotel and unbelievably charming staff. Cons: Desperados bar in the basement had good live music but was very disappointing (best avoided unless you are in a group).
Whiz Prime Hotel Basuki Rahmat Malang

Whiz Prime Hotel Basuki Rahmat Malang

4.4/5161 Reviews
I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.
Dialoog Banyuwangi

Dialoog Banyuwangi

4.8/544 Reviews
There are so much to critisize about Dialoog for booking a suite room. From the first time we arrived that we can't use too much hot water, because it only provides for two people when I was bringing 2 children so we have to wait for some time to refill the hot water tank. And for a suite they don't have a refrigerator in the room. The amenities very standard, only dental kit. The room itself so spacious, and we got the sea view which was super nice. The facilities are complete, spa room, gym with equiped tools, the infinity swimming pool also nice and clean. The surrounding view was the best! And here come the not so good part, the breakfast experience. As the biggest resort in town, the breakfast variations was very limited! Because after this hotel I moved to another hotel, Dialoog breakfast can't even compare to them. The taste wa so so. They only provide black coffee, and when my husband wanted a cup of latte we have to pay for extra price which in another hotel we got it for free. And it's standard in 4-5 stars hotel. Only a black coffee when we pay 3 million/day for a suite. They don't put the juices in jar, but as per request they poured it for us in a small glass, and the variation of juices only papaya, watermelon, and melon. Super standard food variation. You can have it all you can drink was tea , water, and coffee 😁 It was peak season and I don't impressed at all with the food. At least I was amazed by the views and the resort. So it covered my dissapointment of hotel experience. Will I come back again to this hotel? NO! It wasn't worth the price trust me, unless ypu choose this hotel ONLY for the views.
Garden Palace Hotel

Garden Palace Hotel

3.9/5341 Reviews
Genteng
This hotel has been used to be very good in service and facilities, but now it has become less tidy with peeling walls, untidy corridors, less varied and less interesting breakfast menu. The musty smell in the hotel environment and the stench if not managed properly in the future. Thank you
Illira Hotel Banyuwangi

Illira Hotel Banyuwangi

4.4/554 Reviews
Good location halfway between the port/train station and the centre of Banyuwangi, however, if you arrive on the ferry like us Grab taxi drivers won't pick up from this area, we had to walk 200-300 metres from the port to meet our driver. Hotel is new, well-designed, very clean, with nice pool, gym, top floor lounge & bar. Room and bed were huge, very comfortable, with views towards Bali, and we enjoyed our two-night stay very much. Staff were charming and professional, we particularly appreciated Moza (I think that was her name, apologies if not correct) who checked us in & out, and also arranged the Ijen Crater tour for us including the medical check with a local doctor. Another young lady at reception also helped us book train tickets for our onward journey to Probolinggo using the tiket app. Breakfast was excellent, with a wide range of freshly cooked western and asian options, however, food at other times was average such as the salad & pizza in the photographs, and drinks in the lounge bar very expensive. We recommend taking a short taxi ride to the small restaurants on the coast near the fish market where you can get excellent fresh fish grilled for the same price as the hotel pizza, with a better atmosphere and local colour. We would definitely stay here again, an excellent hotel, great value for money including the breakfast, and we also appreciated the filtered water dispensers on every floor that removed the need for plastic bottles in the room - why don't more hotels offer such a simple way of reducing plastic? Highly recommend.
Grand Valonia Hotel Cafe & Park Jember

Grand Valonia Hotel Cafe & Park Jember

3.7/517 Reviews
The staff here are very friendly, always willing to help and answer any questions even if they don’t always understand English, they use translate and very friendly to help and give advice on travelling. The hotel restaurant is very cheap prices and good food. Room service available no extra cost. Swimming pool and gym facilities however the gym is only for cardio, no weight or strength machines available. Wifi signal is strong in the room. Good location, not far from train station, only 10minute in the taxi. Recommend to stay here if you in jember, only 200k for standard room if book through their WhatsApp.

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Hotel Information for Traveller

Number of Hotels1,133
Number of Reviews19,253
Average Price (Weekdays)€48
Average Price (Weekends)€51