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Top rated hotels in East Java

Grand Harvest Resort & Villas

Grand Harvest Resort & Villas

4.3/552 Reviews
Because we arrived late and got up early the next day, we asked the hotel to pack breakfast and take it away in the morning. The front desk agreed, but when we came to pick it up the next morning, there was nothing. Fortunately, after communication, several people made it for us to take away, and there were omelettes, etc., which was quite satisfactory. The resort is large and the environment is good, but unfortunately I only slept there. The room and bedding are quite comfortable and I slept soundly.
JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya

4.6/5343 Reviews
Tegalsari
This is a very good hotel in Surabaya, good location in the downtown, good services, and excellent breakfast with many choices. And it is only one-hour drive to the airport. I would recommend this hotel.
ARTOTEL TS Suites Surabaya

ARTOTEL TS Suites Surabaya

4.5/5142 Reviews
Wonokromo
Room was huge the tv was all in Indonesian and had an a.i voice assistant that we couldn't turn off otherwise it was good choosing what we like the bathroom was amazing and the personal art work message to my good wife welcome ☺ breakfast was ok situated in a American looking cafe staff are super professional there was an iron and ironing board microwave fridge plates etc i didn't see one bug insect in the entire room but was dust in some places ac was ok too my elderly mother inlaw was actually loving it a shower ware she could sit the place has elevator family friendly space could do with a steam room or gym they have the space
Grand Hotel Surabaya

Grand Hotel Surabaya

4.1/575 Reviews
Genteng
If you don't mind hotels with old nuances and so-so service... Then this hotel might be the right choice. A few useful tips for you: order from the application with the lowest rate, choose the lowest class, do not order the service with breakfast, most importantly ... Lower expectations as low as possible Plus: the price is very cheap, the publish-rate is even cheaper than some apps. Their lowest class (July 2022) is only 270k, 290k with breakfast (usually fried rice delivered to each room). The location is right in the heart of Surabaya, next door to Plaza Surabaya, Surabaya Square, Submarine Monument, and 5 minutes walk from Gubeng Lama Station. And oh yeah, each of their rooms is equipped with a bathtub. Minus: some of the interiors seem gloomy and many are already dull. The swimming pool is so-so, but not child-friendly, the shallowest part is 1.2 m and there is no clear barrier with the bottom of the pool sloping to a depth of 1.9 m, so parents who invite their children to swim here must really accompany and ensure children just play along the stairs to enter the pool. Coffee, tea and toiletries provided are only for one person each, except for two towels which look very dull. The choice of food is very limited, the additional menu offered is very expensive, it's better to order online service Two notes that bothered me quite a bit; 1. A sizeable tax arrears sticker on the front window of the hotel. With the pandemic conditions getting better, I hope you recover quickly and get over it... 2. In the morning I was about to go to the swimming pool, access was still closed, it didn't really matter, the receptionist responded quickly, it's just that at that time there were several young people from nowhere, I can confirm that they were not hotel guests, talking very noisy , two of which smoked from the lobby all the way down the hall to the pool without noticing the surroundings. One of the youths who previously smoked, still wearing trousers and a t-shirt, entered the swimming pool, then used soap in the pool. Enough to take away my mood
Country Heritage Hotel

Country Heritage Hotel

4/5105 Reviews
Sukolilo
the location of the inn is very strategic, the front view of the hotel is good, the staff service is very friendly, room facilities & equipment are limited.
Grand Swiss-Belhotel Darmo

Grand Swiss-Belhotel Darmo

4.6/5213 Reviews
Tegalsari
I have check out from executive room after 2 nights stay. I find out this deluxe room almost same with the executive room I stay before. In term of the amenities, this room they did not provide a coffee machine and the price low way cheaper from my previous so call executive room. Instead this room I get higher floor. Room just ok but not up to 5 star level . Basic amenities. No bathroom scale , no pillow menu , not even welcome drink offer even though stated welcome drink complementary. Lift landing carpet pretty old . Toilet smelly from the drainage . No shop surrounding dark in the night. Breakfast sufficient, but bakery/ pastry counter just a waste. Should change to baked flour counter. Tasteless. Overall ok and might be superb for those not a frequent traveller.
Shangri-La Surabaya

Shangri-La Surabaya

4.6/5102 Reviews
Sawahan
A Truly Luxurious Stay at Shangri-La Surabaya! I recently stayed at the Shangri-La Surabaya, and it was an unforgettable experience from start to finish! From the moment I arrived, the staff greeted me with warmth and professionalism, ensuring my comfort and satisfaction throughout my stay. The room was spacious, elegantly designed, and equipped with all modern amenities, offering a perfect blend of luxury and comfort. The bed was incredibly comfortable, and the view of the city skyline from my window was breathtaking. I truly appreciated the attention to detail in the room’s setup and daily housekeeping. The facilities at the hotel are top-notch! The pool area is a beautiful oasis – a perfect place to relax. I also enjoyed the gym, which was well-equipped for a good workout. But the real highlight for me was the spa. The treatments were rejuvenating, and the environment was serene, providing the perfect escape after a busy day. Dining at Shangri-La Surabaya was an absolute delight. The breakfast buffet offered a wide selection of both local and international dishes, all prepared to perfection. Each meal was a treat for the taste buds, with attentive staff making the dining experience even more enjoyable. The hotel’s location is also convenient, close to major attractions and shopping centers, making it easy to explore Surabaya. However, the hotel itself is so luxurious that you may not even want to leave! Overall, my stay at Shangri-La Surabaya was exceptional. The combination of world-class service, luxurious accommodations, and outstanding facilities make this hotel a top choice for anyone visiting Surabaya. I highly recommend it and can't wait to return!
Whiz Prime Hotel Basuki Rahmat Malang

Whiz Prime Hotel Basuki Rahmat Malang

4.4/5200 Reviews
Nice hotel, i like the location near to town and easy to find the food, variety place can visit around there. Good for staying,staff friendly. I got try good vanila tea ice at the lobby, thanks for that
Dialoog Banyuwangi

Dialoog Banyuwangi

4.5/546 Reviews
There are so much to critisize about Dialoog for booking a suite room. From the first time we arrived that we can't use too much hot water, because it only provides for two people when I was bringing 2 children so we have to wait for some time to refill the hot water tank. And for a suite they don't have a refrigerator in the room. The amenities very standard, only dental kit. The room itself so spacious, and we got the sea view which was super nice. The facilities are complete, spa room, gym with equiped tools, the infinity swimming pool also nice and clean. The surrounding view was the best! And here come the not so good part, the breakfast experience. As the biggest resort in town, the breakfast variations was very limited! Because after this hotel I moved to another hotel, Dialoog breakfast can't even compare to them. The taste wa so so. They only provide black coffee, and when my husband wanted a cup of latte we have to pay for extra price which in another hotel we got it for free. And it's standard in 4-5 stars hotel. Only a black coffee when we pay 3 million/day for a suite. They don't put the juices in jar, but as per request they poured it for us in a small glass, and the variation of juices only papaya, watermelon, and melon. Super standard food variation. You can have it all you can drink was tea , water, and coffee 😁 It was peak season and I don't impressed at all with the food. At least I was amazed by the views and the resort. So it covered my dissapointment of hotel experience. Will I come back again to this hotel? NO! It wasn't worth the price trust me, unless ypu choose this hotel ONLY for the views.
Illira Hotel Banyuwangi

Illira Hotel Banyuwangi

4.5/577 Reviews
Good location halfway between the port/train station and the centre of Banyuwangi, however, if you arrive on the ferry like us Grab taxi drivers won't pick up from this area, we had to walk 200-300 metres from the port to meet our driver. Hotel is new, well-designed, very clean, with nice pool, gym, top floor lounge & bar. Room and bed were huge, very comfortable, with views towards Bali, and we enjoyed our two-night stay very much. Staff were charming and professional, we particularly appreciated Moza (I think that was her name, apologies if not correct) who checked us in & out, and also arranged the Ijen Crater tour for us including the medical check with a local doctor. Another young lady at reception also helped us book train tickets for our onward journey to Probolinggo using the tiket app. Breakfast was excellent, with a wide range of freshly cooked western and asian options, however, food at other times was average such as the salad & pizza in the photographs, and drinks in the lounge bar very expensive. We recommend taking a short taxi ride to the small restaurants on the coast near the fish market where you can get excellent fresh fish grilled for the same price as the hotel pizza, with a better atmosphere and local colour. We would definitely stay here again, an excellent hotel, great value for money including the breakfast, and we also appreciated the filtered water dispensers on every floor that removed the need for plastic bottles in the room - why don't more hotels offer such a simple way of reducing plastic? Highly recommend.

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Property Information for Tourists

Total Properties1,130
Number of Reviews20,965
Average Price (Weekdays)NZD 92
Average Price (Weekends)NZD 97