Discover our selection of Surabaya hotels with Swimming Pools

Top rated hotels in Surabaya

The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari
4.5/548 Reviews
Jemursari
I am back again to Ibis Style Jemursari, Surabaya... Its time for me to check how this hotel perform... Check in: 05 Dec 2021 Check out: 11 Dec 2021 Room: 602 (upgraded ALL Platinum Status) Check in 10/10 Pros: Very Efficient and welcoming Cons: none Room 602 Cleanliness: 9/10 Bed : 7/10 (theres small spot on linen and bed cover) Bathroom Cleanliness: 9/10 Hot water : 10/10 Water pressure: 10/10 (strongest pressure among accor hotels i have visited) Laundry 10/10 Laundry staff very polite and attentive to our needs Valet Parking Very polite and fast response Streat Resto (breakfast) Cleanliness: 6/10 (dirty table, chairs and some floors) Food Variety: 9/10 Service: 7/10 Best Food TERONG BALADO: 10/10 (MUST TRY!!) Nasi Goreng: 8/10 Mie Goreng: 8/10 Worst Food (need improvement) Soto Ayam : 5/10 Pecel : 5/10 Please pay attention to level of cleanliness in the resto area especially chairs and table where some left over still there.. Special mention to Mr. Kiky (Duty Manager) and Front Office Staff thank you for looking after us during the duration of our stay! I will definitely be back to this hotel just because of the location, bed quality and excellent service demonstrated by some Staff department i mentioned exclude resto which definitely need much improvement. Thank you for making our stay memorable!
Aston Inn Jemursari
4.6/5215 Reviews
Wonocolo
Nice cosy hotel to stay in Surabaya. Clean and convenient with helpful staff. The food served is also nice.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
4.6/578 Reviews
Dukuh Pakis
rated excellent location service amenities cleanliness but housekeeping to watch on quantity of toiletry like shampoo conditioner and lotion - to has 2 set instead 1 for couple and full content rather portion . Instruction to be display where light panel is hidden .
The Westin Surabaya
4.9/572 Reviews
Wiyung
A pleasant surprise for us when visiting Surabya. Though it is located at West Surabaya, a bit far from where our meeting was, the trip is worthwhile. All about this hotel is just right, from the service to all the hotel facilities are great (maybe since it is still quite new). I would say this Westin in Surabaya is even better than the one in Jakarta from all aspects. We booked the suite which is amazing and the standard room also quite nice, though we dont get to have the premium coffee and ferragamo soaps. Union around corner opened till 2 AM and the hotel is attached to the largest Mall in southeast asia (from what I heard). However, I have not really used all the hotel facilities and I skipped the breakfast (because I was way too full from prior night meal). The only thing that a bit bother me is the blind installed in all the bathroom including in the suite room, where it is very noticable it is wrinkly and not properly installed. A bit crack inthe almost perfect experience. However, i would still rate the hotel 5 star for everything else.
Bumi Surabaya City Resort
4.6/557 Reviews
Genteng
Nestled in an enviable location, this hotel has rightfully earned its popularity among locals. Upon arrival, we were greeted by a team of amiable staff who extended a warm welcome. The breakfast buffet was exceptional, and we highly recommend trying the in-house nasi goreng. The spacious rooms, while lacking in some amenities, were otherwise comfortable. However, we did notice a slight odor of dampness and dust that was slightly unpleasant. One minor quibble we had was with the lighting - the dimming lights were not strong enough to provide sufficient illumination, especially after sunset. Additionally, we were disappointed to find only one pair of slippers provided in the room despite booking for two guests in each of our two rooms. Was this a cost-cutting measure? Our biggest issue arose when we arranged for the hotel's car service to take us to the airport upon departure. The driver first dropped off our parents at the domestic terminal, but it wasn't until later that he informed us of an additional charge to take us to the international terminal - despite the short distance between them. We had already paid a premium for the hotel's chartered car service, and it was disappointing that the driver did not disclose this additional charge upfront. While we understand the importance of profit margins, we believe it's essential to prioritize transparency and honesty with guests. Overall, this hotel was a decent choice for the price we paid. Despite the minor drawbacks, we enjoyed our stay and appreciated the friendly staff and excellent breakfast.
favehotel Rungkut Surabaya
4.4/5517 Reviews
Rungkut
No tissues, no shower cap, parking only free one time. But the room is good, service also. The staff are polite. Good budget hotel. Clean and comfy.

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Local Travel Info

Number of Hotels508
Number of Reviews10,912
Highest PriceNZD 543
Lowest PriceNZD 12
Average Price (Weekdays)NZD 72
Average Price (Weekends)NZD 74