Exceptional Service and Stunning Setting at The Ravenala
The Ravenala ensured our comfort from the moment we arrived. We began with a guided tour of the hotel, highlighting expansive pools, numerous bars and restaurants, and complimentary reef-safe sunscreen available for guests. The customer service was superb, and we can't commend Mohazir and Shivam (the poolside waiters) enough—they frequently refreshed drinks and remembered our favorites, anticipating our desires before ordering, which was truly the best service we've experienced. The activity team, Maeva, Anousha, and Michael, were fantastic; they consistently brought energy and taught local games, led aqua aerobics, and provided a Creole lesson. Naturally, the scenery is stunning, and we took advantage of the free water sports (kayaking, paddleboarding, snorkelling) nearly every day to explore local marine life. The food and drinks were top-notch, especially in the a la carte restaurants, most of which are included with the all-inclusive plan, offering excellent value for money. We were impressed by the hotel's impressive sustainability efforts (e.g., compostable water bottles, bulk goods over disposable packaging), which we haven't observed in similar hotels. Overall, we had an amazing holiday and will definitely return!