Exceptional Dining Experience at Haidilao: Personalized Service and Unexpected Hospitality
Eating at Haidilao alone comes with special treatment. The servers will ask if you would like a "xiaohai" (a dining companion) to join you. Haidilao consistently provides warm and enthusiastic service, never skimping but always going the extra mile. Small gifts, mints, and aprons are all part of the standard experience. Perhaps because I went during non-peak hours, they promptly cleared away any trash for me. As someone with cleanliness preferences, I was truly touched. The hot pot table was clean and the best part was that I didn't have to clean it myself; it was automatically done by the staff, which was fantastic. Due to previous misunderstandings when communicating with drivers, this time I asked a waiter to help me hail a taxi and requested that they make sure the driver waits until I get in the car. I was afraid I wouldn't be able to find the driver's location again, but the waiter hailed a taxi for me and stayed with me until the car arrived. We chatted and had a pleasant and relaxed time.
Address: Haidilao in mainland China
Ambiance/Facilities - toilet with free hairspray, toothbrush and mouthwash, free photo printing, free hand treatment
Highlights - excellent services
Avg. Price per Person - ¥100
Rating - 5stars full
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