Budget travelers are moved to tears, you must stay here when you come to Shanghai!
Location: Four stars
Conrad Shanghai is located on Nanjing Road, which is one of the most bustling and lively areas in Shanghai. However, it doesn't have the overwhelming skyscraper feel of Pudong. Nanjing Road still has many old residential areas, allowing you to experience two completely different styles.
Hotel Design: Three stars
I have seen three Conrad hotels in total, and their styles are quite similar. The difference with this one might be the food sign of Shanghai at the elevator entrance on the first floor, which adds some local flavor. As for the interior of the rooms and the lobby, they almost uniformly feature pure white tile designs. Hotels near Nanjing Road are generally quite compact, typically around 28-35 square meters. Therefore, the rooms at Conrad Shanghai are relatively small, as it is an old hotel that has been renovated. The shower and bathtub are almost arranged together, which I personally find a bit oppressive and not to my liking.
Gym and Other Facilities: Four stars
I quite like the gym at this Conrad. It is spacious and well-lit, with the swimming pool right next to it. However, to reach the gym, you need to walk through a long corridor without any signs or staff guidance. Upon arrival, you still need to climb a flight of stairs, which does not align with the five-star hotel principle of making guests feel at home. The equipment is not abundant, and some tools and ropes are missing from the power rack.
Hotel Service: Three stars
The service at Conrad has always been a reason for my criticism. At Conrad Hangzhou, I experienced several instances of staff making confusing phone calls. At Conrad Shanghai, I left the hotel at 11 am, hung the 'Please clean' sign, and by 2 pm when I returned, the room was still not cleaned. I used the smart machine in the room to leave a message, but by the afternoon, it was still not cleaned. I finally called the front desk directly to request cleaning, and only then did they come, albeit slowly. In my experience, most five-star hotels usually knock on the door twice, once in the morning and once in the afternoon, to check if cleaning is needed, as some tourists leave late in the morning and go out in the afternoon. Even after I clearly hung the 'Please clean' sign, the hotel did not respond. Although it did not cause a significant impact, I personally feel that it falls short of the standards of a so-called luxury hotel.