I stayed a
I stayed at the Grand Azure Resort & Spa for 3 nights with my family, and our experience was simply wonderful. The hotel is strategically located on the beachfront, only about 15 minutes from the airport, with easy access to the city center and other popular tourist destinations.
Our first impressions were very positive. The hotel lobby is spacious, modern, and elegant with a distinctive, calming aroma. Check-in was quick and friendly. The front desk staff greeted us with smiles, immediately offered a welcome drink, and explained the hotel's facilities in detail.
We booked a Deluxe room with an ocean view. The room was clean, spacious, and had a private balcony. The interior was modern yet comfortable, with a soft bed, warm lighting, and complete amenities ranging from a smart TV, minibar, and coffee maker. The bathroom was also satisfactory, with a powerful hot shower, premium toiletries, and fresh towels.
One of the highlights of this hotel is its swimming pool, which directly overlooks the beach. The pool area is well-maintained and ideal for relaxing, both morning and afternoon. The kids really enjoyed the shallow kids' area, while my wife and I enjoyed the Jacuzzi and relaxing spa treatments.
The hotel's main restaurant serves international and local dishes with satisfying flavors. The breakfast menu is extensive, ranging from various breads and cereals to Indonesian specialties like fried rice and chicken porridge. The restaurant service is very fast and professional.
The most impressive aspect is the exceptional service from the staff. They are quick to assist with even the smallest requests, such as providing extra pillows, arranging transportation to tourist attractions, and even offering local culinary recommendations.
However, one thing that could be improved is the Wi-Fi connection speed in some areas of the rooms, especially at night.
Overall, Grand Azure Resort & Spa provides a very pleasant and memorable stay. With excellent service, complete facilities, and a strategic location, this hotel is definitely worth a return visit. It's suitable for family vacations, honeymoons, and business trips. I give it a 4.7 out of 5 rating.
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