Disappointing stay at Furama Riverfront

Booked a night in the executive room all thanks to the voucher and finally check-in after numerous reschedule. But i have to say the stay was not satisfying for me. Firstly, the room given was different from the photo especially the difference in the bathtub. The receptionist say its because I requested for twin bedded room so I have no say on it. Secondly, the tv only has local channels and not a single cable tv channels which is very disappointing for me since i stayed in the room most of the time and what's worst is that the tv will hang every few minutes! I've notified the receptionist about it but there isn't any staff who came to check on it. Thirdly, the club lounge benefit does not tally with what was promised in the package. The package indicates that there's all day refreshments given in the lounge but according to the staff, only drinks and food given during the cocktail hours are complimentary. Lastly, the bathroom does not have bidet and ceiling showers which makes it difficult for me clean up after using the toilet. One thing to take note is they do not have a proper lounge and the breakfast are organised in a ballroom. If you prefer the live egg station during breakfast, you'll be disappointed to know that there isn't one. However, i do like the modern and open up concept of the lobby which offers microwave and extra consumables if you require all in one place. The swimming pool is decent with a standard pool and jacuzzi.