https://nz.trip.com/moments/detail/shanghai-2-130518760?locale=en-NZ
DUSTIN WRIGHTUnited States

I finally found this super cool hotel in Shanghai!

🧹Soundproofing/Cleanliness: Both were great, nothing to complain about. Hope they keep it up. 🏘️Room Type/Layout: Clever design, but with some drawbacks The room layout is generally reasonable, but one design element is inconvenient. The yellow curtain is purely decorative and can't be drawn. Around 5 a.m., the sunlight streams in unimpeded, causing an early "natural awakening." While this might be a unique wake-up call, the experience isn't ideal. If the curtain were functional, the room's comfort level would be greatly improved. 🛌Amenities/Facilities: Some facilities need improvement The amenities and facilities have both strengths and weaknesses. The room's decor blends European elements, with the baby blue carpet and wallpaper creating a fresh and elegant feel. The hardware is also of good quality. However, the tea-making facilities are lacking. Initially, I couldn't find any tea bags or suitable teacups in the room, so I had to rely on butler service for tea. There was no tea menu in the room either, making the process cumbersome. Fortunately, during my second check-in, I discovered that tea bags were provided, albeit hidden away. They could be replenished with a phone call, and the turndown service also provided them. The tea bags were a decent quality T9 brand. Additionally, some champagnes on the executive lounge's drinks menu were perpetually out of stock, limiting the choices and impacting the beverage experience. 💗Other tips: Service and dining were a pleasant surprise - Excellent service: The St. Regis butler service lived up to its reputation. Evelyne and manager Freddy at the Astor Lounge were incredibly attentive, arranging a champagne sabering ceremony in the executive lounge and providing exceptional care throughout. Terry, the butler who transferred from The St. Regis Zhuhai, also performed admirably, promptly delivering black tea and pastries and thoughtfully preparing a bubble bath. The concierge was warm and courteous, with Wilson handling check-in efficiently and Nadia escorting guests to the elevator with attentive service. The bar staff enthusiastically recommended The St. Regis Qingdao's bar, adding to the overall pleasant experience. - Dining experience: The bartenders at The St. Regis bar were outstanding. The signature "Shanghai Mary" has been refined to suit local tastes and is worth trying. The hors d’oeuvres in the executive lounge are among the best in Shanghai. À la carte hot dishes like the Wagyu beef tenderloin and grilled cod were tender and delicious. However, the breakfast was disappointing and unappetizing. - Facilities: The indoor pool and fitness center on the first floor resemble an art gallery, filled with paintings and sculptures. Working out or swimming here offers a unique experience. The fitness center is spacious, with ample distance between equipment, making it comfortable to use. However, I left my laptop charger behind upon check-out, and the hotel didn't inform me. I only found out it was still at the hotel after contacting the butler two days later. I hope they can improve on these service details. My stay at The St. Regis Shanghai Jingan included satisfying service and dining experiences, but also some shortcomings in room cleanliness, facility completeness, and service details. I hope the hotel continues to improve and provide guests with an even better check-in experience.
View Original Text
*Created by local travelers and translated by AI.
Posted: Mar 25, 2025
Submit
0
Mentioned in This Moment
Stay

The St. Regis Shanghai Jingan

4.7/5Outstanding4532 reviews
Near Westgate Mall|Jing'an District/West Nanjing Road, Shanghai
No.17 of Instagrammable Hotels in Shanghai
NZD 409
Today's Deal
View
Show More
Related Moments
The St. Regis Shanghai Jingan

Right now, my impression of Shanghai hotels is soaring!

M0ongl0w_Wh1spl3
The St. Regis Shanghai Jingan

Come to this hotel when you come to Shanghai, it’s really great value!

CHARLOTTE VAUGHN
The St. Regis Shanghai Jingan

The St. Regis Jing'an

Miller Lucas53Lucas
The St. Regis Shanghai Jingan

If you come to Shanghai, you must stay at this affordable hotel.

MichaelMacIntyre291
The St. Regis Shanghai Jingan

I declare this the best value hotel in Shanghai.

Wright Theresa Tess
The St. Regis Shanghai Jingan

Have a nice meal in Shanghai.

lincoln_peregrine_hawke
The St. Regis Shanghai Jingan

The experience of Jing'an St. Regis Hotel in Shanghai CBD is great❗️

绿绿Betty
The St. Regis Shanghai Jingan

The St. Regis Shanghai: Well-reputed in Jing'an Business District, the St. Regis is synonymous with elegance

子子在地球
The St. Regis Shanghai Jingan

The St. Regis Shanghai Jingan: luxurious decoration, high-quality accommodation experience

TyTracy
The St. Regis Shanghai Jingan

Overlook the enchanting night view of the magic city and enjoy a luxurious experience

PenelopeRivera@47
Fuyue Hotel

Shanghai large team annual meeting planning | corporate five-star hotel venue

APRIL GOODMAN
The St. Regis Shanghai Jingan

The old-money style hotel ceiling is right here!

Matthew.Rogers@39