Exceptional Resort Experience

We spent 10 nights in a senior suite at the resort's North end. Having stayed at numerous great resort hotels， I must say this is the best we've encountered! Despite the resort’s vast size and array of amenities， they really focus on the details here. Every staff member was not only courteous but also genuinely friendly， and they truly seemed to enjoy their work. Special mentions go to Zulu in Helios Restaurant and our housekeeper of suite 75， Sanjeewa， both of whom were exceptionally friendly， accommodating， and helpful. The staff were always ready to go the extra mile; for instance， our waterfall walk guide lent me a bike to race back to our room when we forgot our swimwear， and the meet and greet team at the main reception willingly gave me a ride to the north reception when there was some mix-up regarding where our hire car was dropped off. Our room was spacious， kept impeccably clean， and very comfortable. There is so much to do here， but we particularly enjoyed North Beach， which is beautiful， the beach bar， padel， tennis， the spa (which is amazing!)， and local nature walks. Great swimming and snorkeling opportunities are available off the north beach， though the water was a bit cloudy due to the season. We found snorkeling at Sunset Beach north of Beau Vallon even better. The food choices were fantastic， with Helios and Seselwa à la carte restaurants standing out as truly excellent， although the buffet restaurant and breakfast options were also remarkable. A lovely touch was the Thursday evening drinks reception where guests are invited to meet the senior management team， who genuinely wanted feedback about our stay. All positive from us!