https://nz.trip.com/moments/detail/perth-2014499-125950190?locale=en-NZ
Hburn10Singapore
levelIconSenior Travel Expert

Excellent hardware but Club Lounge offerings not good enough

Finally checked off this property - yays to another RC Club experience ❤️ Great use of my 85k FNA for this night-er and yay to my Nightly Upgrade Award (NUA) clearing into the gorgeous Suite - I loved everything about it! The giant living area, the mad cosy bedroom, the elegant and classy bathroom and of course having 1.5 bathrooms are always appreciated! 🍀 The Club Lounge access for AUD125 was an offer I couldn’t pass up and indeed the hardware was super lovely - modern RC design tones and seats with a view created a luxurious sense of space for the last night of this short trip 🎊 But that’s where the sizzling excitement ended 😐 Perhaps I’m used to more extravagant RC Club Lounges but the four meal presentations (bfast is served at the restaurant instead) were at best middling with limited variety and average tasting. And even for a such a small spread, the cheese platter remained unreplenished until I asked 🎭 Champagne was also only available for 2 hrs during evening cocktails but otherwise a sparkling brut. Afternoon yea didn’t have scones and my request for mixed nuts was met with a no as well. Very weird for a RC Lounge to not have these leh 🤦🏻♀️ At least service was nice - Charlie and Courtney from the Club Lounge were stellar in their service and made sure we were looked after enough ✅ For the value proposition, I’d totally pick the Westin over this RC. Sad but true.
Posted: Nov 5, 2024
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The Ritz-Carlton, Perth
4.3/5Very Good95 reviews
Near Elizabeth Quay, Perth
No.1 of Gourmet Hotels in Perth
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