https://nz.trip.com/moments/detail/nanjing-9-128033270
Emma Johnson1EmmaSingapore

Students will be moved to tears. You must stay at this hotel when you come to Nanjing!

🧹Soundproofing/Cleanliness: - There are some flaws in the hotel's cleanliness, such as water stains on the windowsill, salt-like crystals on the living room sofa that have not been cleaned, and water stains on the carpet in the room and executive lounge, which are not very clean. This affects the overall cleanliness and living experience to a certain extent. However, judging from the hotel's overall operation and other service performance, there should be a daily cleaning process, but management and supervision may need to be strengthened in terms of details to ensure that guest rooms and public areas can maintain higher cleanliness standards and create a more comfortable and hygienic accommodation environment for guests. 🏘️Room type/Layout: - This time, I was upgraded from the originally booked Horizon Premier Room to the Horizon Executive Suite on the 19th floor. The room is spacious and can meet the various needs of guests. The layout should be reasonable, providing guests with a relatively spacious and comfortable activity space. In addition, due to renovation issues, the hotel upgraded the guest's room type from a skyline room to a lake view room. The lake view room has a good view, indicating that the hotel has a certain degree of flexibility in room type allocation and arrangement, and can make timely adjustments based on guest feedback to improve guest satisfaction. 🛌Supplies/Facilities: - Equipped with complete basic facilities, such as beds, tables and chairs, TV, air conditioning, etc., and the quality should be at the corresponding level. However, for some details, such as the poor cleanliness of the carpet, it may reflect that some supplies and facilities need to be further strengthened in maintenance and updates to ensure their normal use and good appearance, thereby better meeting the needs of guests and improving the overall quality of the hotel. 💰Per capita consumption: - Compared with hotels of the same grade, the price of Nanjing Shangri-La is relatively low, mainly because its location is not in the city center and it has been open for a long time. This gives the hotel a certain advantage in terms of cost-effectiveness. For guests with limited budgets but who want to enjoy Shangri-La brand services and facilities, it is a more suitable choice. About 200 per person, very cost-effective 💗Other tips: - The hotel is located by Xuanwu Lake, with a beautiful surrounding environment and certain natural landscape advantages. The executive lounge is located on the 40th floor. Although there are not many people and the scenery is acceptable, Xuanwu Lake turns off the lights early, which may affect the guest's experience of enjoying the night view in the lounge. Breakfast is relatively rich and of good quality, but there are many greasy foods and few types of fruits. The hotel can consider optimizing the combination and variety of dishes to meet the taste needs of more guests. In terms of service attitude, the hotel performed well overall. Even during the summer vacation when there is a large flow of people and there is a queue to go through the procedures in the lobby, the staff can do their best to maintain order and provide services to guests. However, the hotel also needs to pay attention to strengthening the cleaning of room hygiene details and improving the supply of afternoon tea in the executive lounge to improve the overall service quality and guest satisfaction. Despite some shortcomings, the hotel is cost-effective and can flexibly handle guest issues in terms of room upgrades. For guests who do not care much about the newness of hotel facilities and pay more attention to price and service, Nanjing Shangri-La is still a worthwhile accommodation option.
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*Created by local travelers and translated by AI.
Posted: Jan 6, 2025
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Shangri-La Nanjing

4.8/5Excellent13035 reviews
Near Xuanwu Lake Scenic Area|Xuanwu Lake Scenic Area/Jiming Temple, Nanjing
2025 Global 100 – Gourmet Hotels
NZD 168
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