Free upgrade to semi-sea view room but the pool arrangement is super disappointing😮‍💨

InterContinental Carlton Seaview Tsim Sha Tsui 🌊 This time I went to this Carlton Seaview InterContinental Hotel with my friends for a staycation to wish them a birthday🎂 We booked a 3-meal package on klook for $1958 Package Details: klook Exclusive - Moet & Chandon Champagne Staycation, Premium City/Ocean View Room + Buffet Breakfast + Moet & Chandon Themed Takeaway Afternoon Tea + 3-Course Gold Foil Dinner for 2 + 30-Hour Stay However, sea view rooms and 30 hours stay will have to stay on weekdays so we normally have garden view rooms but because of the birthday hotel is very good to help us upgrade free half sea view room if lying in bed looking out will actually be full sea view frame 😗 The last episode started with rooms, hotel facilities and staff service attitude The next episode will talk about three meals~ First check in at the beginning of check-in at the beginning of normal 3pm We arrived at 2:30 but there were many people 🫠 waited probably twenty minutes to check in Fortunately, the 2 people talked and realized that time wouldn't go by very slowly The floor is not very high live on the 5th floor When I got to the room, I felt that the room was very clean The equipment is very complete However live low so are close to the footbridge will see some people walking around The room is quite large Once inside the door to the right is the toilet to the left is the closet minibar Walk in again to the right and there will be a gip cabinet on the left with a TV on the TV however the TV size is really a bit small Then there is a large table and office chairs Further on is the window overlooking the sea~ There are two chairs and a coffee table next door The space is quite spacious. In fact, it is rare to see a room that can fit so many chairs😹 so it is really big The toilet is designed with marble The bathroom is in the shower tub with shampoo, conditioner and shower gel 🧴 impression is quite fragrant ~ The toilet equipment is complete, but the packaging feels a bit hea😹 However overall very ok does not affect the use As for the hotel facilities we have gone swimming Its swimming pool is on the rooftop ~ in the open air But it is not infinity pool In the pool it is not possible to see the view outside Also the pool is actually not very big and plus it is not irregularly shaped 27 people would really be a bit crowded And the arrangement of the pool was very disappointing Usually check in staff will ask if there are any plans to swim and then help us book But this time this did not and we took the initiative to ask then he said that it is not available to book is walk in Each day is divided into 6 periods 27 people each So because we were going to have afternoon tea so we planned to go to the 4:45 slot We went up at 4:30 but found it was full Asked if the staff could wait for people to leave and then make up for it he stated that people came 9 words early to wait how could not leave quickly and did not recommend us to wait So we left Personally, I think this arrangement is very unreasonable🤷🏻‍♀️ Since employees know more people go to the pool why not make a reservation system? To ask customers to waste time in lining the pool And if you know when you check in that you can't book, it won't appear to change your clothes and get out to find the empty joyful scene happens This arrangement is really disappointing In order to get to the pool we went at 9:30 the next day thinking to line up the 10:3 time slot But when I got there, I was already ranked 16th and 17th In fact, there are really many people going But fortunately our land is aspiring to take a dip So although the last session ended at 10 but after someone left the staff let me in at 9:50 to play for 10 minutes Finally, there is the attitude of the staff That overall the attitude of the staff is very average The staff did not take the initiative to mention the pool arrangements during check in The staff at the pool did not have a good attitude The attitude of the restaurant staff at night is very awkward The only thing is that the breakfast staff has a good attitude and is very attentive to help me solve the problem When checking out asked the staff to get a bottle of water and also questioned if I was a guest here but despite the fact that I gave the room card a second before he bothered for a while before he was willing to hold the water for me To sum up, $2000 is less than $2000 for a Tsim Sha Tsui location The sea view room also includes 3 meals indeed very cheap and attractive But his service quality is really such a price than the service is not expected to be much 😹 will feel at home I believe it will be cheaper to have a sea view room and stay for 30 hours on weekdays But no matter how many more different themes he released after that it didn't really appeal to me to go again I don't think it's 5 stars at all😹 Address: 70 Moody Road, East Tsim Sha Tsui, Kowloon, Hong Kong Rating 🫣 Good Experience: 🌕🌕🌕🌑🌑 Environment: 🌕🌕🌕🌑🌑 Value for money: 🌕🌕🌕🌕🌑 Service: 🌕🌕🌗🌑🌑 Return rate: 🌕🌑🌑🌑🌑 #HongKongstaycationHotelExchangeValley #hyperair #valueformoneyhotels #HongKonghotels #fivestarhotels