One Night Stay Before Halong Bay Cruise

We stayed for one night at this hotel before our Halong Bay Cruise. The hotel reached out beforehand， offering airport transfers， local tours， and dining options. My reservation included a breakfast buffet. We arrived early in the morning to go on a Viator food and city tour before checking in. The staff member， Nvan Phan， was incredibly welcoming and sweet; she helped store our luggage， showed us around the hotel， and mentioned our rooms would be ready by around 12:30， though check-in is officially at 2! The hotel is immaculate， with a classic black-and-white decor theme. The lobby， rooms， and Cloud Nine restaurant all follow this design. We didn’t get to check out the spa or rooftop bar that offers panoramic city and river views. Before booking， I saw reviews mentioning the rooms being a bit dark. However， ours was fine， with a large patio window—we didn’t open the curtains since it was hot outside. If I return to Hanoi， I’ll definitely stay here again. The bed was cozy， and the air conditioning worked excellently! The rest of the staff was also friendly and sweet. We had a fantastic experience even for just one night. I’ll write a separate review about the Cloud Nine Restaurant.