Sydney Hotels with Swimming Pools

I frequently stay in hotels in Sydney, and this has been the worst experience. First, I booked a twin room, but when I arrived at 5 p.m., they gave me a double room. When I went downstairs to request a change, they said I had to wait. After complaining, they finally gave me a twin room, but it was the smallest twin bed I’ve ever seen in all the hotels I’ve stayed at in Sydney. The next morning, when I left, I forgot to take a T-shirt that was hanging in the wardrobe. I called the hotel the same day to ask about it and was told to wait. After waiting for a whole day, I called again, and the security team said they couldn’t find it from their database. How ridiculous it is! Overall, I will never stay at this hotel again!

Beware if you book more than 2 people into one bedroom. I booked a premium king room for 3 people, prepaid in full and arrived late at night off a long flight at the hotel to find just one bed-no sofa bed or rollaway in the room. The night manager advised it was an extra $70 per night for an extra bed for my daughter - that although my reservation for 3 people was correct, it did not include beds for 3 people and that we would all have to sleep in one bed. I disputed this with the night manager, who acknowledged how unreasonable and misleading this was but could not do more than reduce the cost of an extra bed in my room to $150 for a three night stay. Clearly unacceptable and yet I had no option but to pay up. I greatly resent this type of underhand behaviour and hope this acts as both a warning for others and a wake up call for the hotel. Shame on you.

I recently stayed at Mercure Sydney and had a great experience. The location is absolutely perfect, especially for travelers, as it’s right beside Central Station, making it incredibly convenient to get around the city or catch a train to the airport. The price was also highly affordable, offering excellent value for such a central and accessible spot. The rooms were comfortable and had everything I needed for a pleasant stay. Overall, if you’re looking for convenience and affordability in Sydney, Mercure Sydney is a fantastic choice. I’d happily stay again!

1. The hotel is in a very good location, convenient for taking the subway, shopping or eating. 2. The room is clean and comfortable, with a complete gym and swimming pool sauna. 3. The receptionist is very professional and friendly. I particularly like the Korean receptionist (Jooeun). She is cute! I wish I could be friends with her, and I regret not asking to take a photo with her.

We loved the location as it was close to everything. We had an amazing view of the harbour. We also got lucky when they had a fireworks display at the harbour, we had the perfect room for it. Happy that we were assigned to a high floor. The construction was a bit of an eyesore but we still enjoyed our stay.

The hotel is easily accessible from the train station (as it is a slight downhill). The staff, from being met with a wide smile by the concierge to the check-in staff, are friendly, professional and just a joy to interact with. The rooms are well appointed, bathrooms absolutely spotless and the bed was very comfortable. Breakfast is good, but very few Asian options available. It should be noted that Google maps is not truthful about the fact this part of Sydney is ”mostly flat”... so walking shoes are a MUST as the hotel is so very close to a number of wonderful places to see, explore and enjoy a meal.

Fantastic and friendly staff! Great stay there (it was the first time). Just the bathrooms in the rooms are quite outdated (shower & floor).

Excellent service, great breakfast, immaculately clean. Furniture was bit worn down but everything else was perfect.

While traveling with my mom, I booked our first accommodation in Sydney to relax comfortably after a long flight. I rested well and was in similar condition to what I expected.

Had a twin room with family. The hotel is quite disjointed with 2 lobbies. Very busy street to navigate in a vehicle and expensive valet. Multiple times we called the central service line to only have it ring out. When the phone was answered it took (in some cases) hours and repeated follow up to get 1 extra towel. Also we had to request larger doona's because the ones on the twin bed only just covers the top of the bed so as soon as you put two people in it, its not large enough t cover you. Concierge on checkout was hopeless. He didn't bring a trolley to help with luggage, then my wife and son manhandled the remaining luggage. I had asked for our car to be brought up and after waiting for 15 mins we were told it would be another 30-40 and would we be happy to tbe escorted to the parking garage? That was actually the most convenient in the end. Overall would not stay again or recommend.