GGanlanshu1971The location is superb, offering great views. There's a subway station directly below the hotel with a direct line to Shibuya, requiring no transfers.
The lobby is very grand with high ceilings. The dining options are quite good, though the breakfast restaurant on the first floor was decent but nothing particularly outstanding.
For travelers catching a flight, there's an incredibly convenient airport limousine bus service to both international airports available right in the adjacent building. A trip to Narita Airport costs around 3200-3300 JPY. It's extremely easy to access: just a short 20-meter walk with your luggage to the next building, then another 100 meters inside its lobby to find the ticket counter and bus stop. This easy, direct airport access is likely why many airline crew, including flight attendants and pilots, choose to stay at this hotel.
Now for the downsides, which led me to give the hotel's facilities a low rating. The room itself was fine – the sofa, table, chairs, and overall space were good. However, the bedding was severely lacking; the duvet wasn't soft, and the bed was incredibly hard. This made me miss hotels like Atour back home, which, despite other potential shortcomings, at least offer comfortable sleeping arrangements. This hotel appears to be an older 4-star establishment; even the toilet felt outdated. The bedding truly isn't conducive to a good night's sleep, making it a particularly poor choice for light sleepers or those who are particular about their beds. Given the price point – I paid over 2200 JPY per night for two nights – encountering such unsatisfactory bedding was, without a doubt, the worst sleeping experience of my entire trip to Japan.
My suggestion is for the hotel to renovate and update its facilities, especially the bedding. It wouldn't actually cost much to upgrade to something better, and just replacing it with higher quality items would make a huge difference. But I wonder if the management, often known for their traditional ways, would consider such an upgrade?
I've attached three photos of the view from my hotel room window. While the check-in experience was great, my discomfort began with the sleeping arrangements.
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