Shenzhen Hotels with Airport pickup service

Premium location. The hotel is located in the heart of Shenzhen . Cool staff , very welcoming , Got an upgrade from the with a wonderful large room and bathtub with a splendid view of the city 🌆. Enjoyed the stay , the breakfast and the meetings I had at this facility .

The facility was good, all equipment was there but the only pity point is that the hotel is quite old, therefore you will see and know that the hotel was existed for quite a long period. But overall it is a good hotel with excellent location

Really loved this hotel. Can't be more thankful about the superb service by all the staff in this hotel from helping with luggage storage to parcel delivery to facilitating room changes. Rooms were clean, bed was comfortable, shower was just right. Would definitely stay here again!

We are very happy with our stay. The room was high floor, spacious and new and has marvelous view. We can see the light show on the buildings at night. Special thanks to Paul Wong for arranging such a lovely room for us.

Situated at the CBD of SZ, The Ritz Carlton provided us with a remarkable memory for our celebration for anniversary & happy birthday. Special thanks go to professional staff including Annie Fu, Erick Lu, Kylie, Molly, Mark, Jimmy, Mandy, Fiona, ... etc,,who took care of our stay. The cheerful day started from the “birthday cakes rain” in WeChat from Annie😄 Facilitated by her, the room was upgraded to a spacious room with interior celebration decoration as well as the stunning view of the CBD. The room setting was comfortable and the services at the club lounge on 26/F was excellent! We love the bathtub with LED TV by the window. Through the relaxing but cool staycation, we enjoyed 5 meals at the Club lounge on and a buffet breakfast on 2/F. We got great time too at the pool, sauna, & gym room, and surprisingly got a tasting cocktail at the lobby at 6-7pm. Erick was also another one key person of our amazing customer experience 😊 He is decent, humble, presentable, and friendly. The overall customer experience / journey of this stay was fab! It would be great if the hotel put more effort on general dining food taste & hygiene standard (especially the buffet restaurant Flavorz on 2/F), as well as upgrading the architecture maintainence (especially the lobby lounge ONYX on 1/F and partially in the room) which is generally ageing. Could also consider if replacing the traditional toilets as the advanced auto e-toilets in the washroom of the room. We like the staff services most and would definitely revisit again!

Upgraded room and birthday cake for birthday celebration. Breakfast extended to 10:40am as we overslept. Great service!

We had a very pleasant stay at the hotel. Although it’s bit old, everything was well maintained and the room was very clean and comfortable. The front desk Simon Feng was also very helpful. A very pleasant guy who helped to arrange my golf clubs to be sent the golf resort in Dongguan. Thank you.

I usually stay at Shangri-La Shenzhen during my business trips for its proximity and is always my choice even for my personal trips. Even if I only swing by Shenzhen for a day trip, I will definitely have my dim sum breakfast in 香宫 before moving off to next destination. This time round, I had a last minute booking for my birthday celebration and was pleasantly surprised by the hand written note from Cheng Li - the Guest relationship officer. Cheng Li wished me a happy birthday and prepared a delicious cheese cake which was considerately stored in the fridge for me. The room is also decorated with a handmade artwork using towels which symbolized my Chinese horoscope! I am very impressed by the details and effort. I will of course continue to stay at Shangri-La Shenzhen whenever I am traveling to Shenzhen and will definitely recommend staying there to my peers!

If you want to relax while traveling, JW Marriott Hotel is definitely a good choice! This hotel has comprehensive entertainment and leisure facilities, such as an outdoor swimming pool, fitness center, and spa center. Helen is also very friendly. Really great! The swimming pool is very beautiful, and the fitness center is equipped with various advanced fitness equipment. The experience of staying at JW Marriott Hotel this time was perfect!

The customer representative Kellen is very nice and kind, excellent service and explain our package in details. The family room is very spacious and clean, the outdoor swimming pool is too small only. Location is great and convenient with lots of local restaurants around. All the staff are so helpful as well. What a nice experience and we would highly recommend this hotel to our friends :)