High Mountain Resort Shangri-La Reviews

We really enjoyed our stay here. The views were incredible, the room large, and the staff, especially LIDA, were very helpful. Unfortunately, we got high altitude sickness as soon as we arrived to Shangri La. LIDA was very helpful in getting us the oxygen canisters that we needed and provided us an upgraded room with oxygen to make sure that we were ok. Even while we were away from the hotel, LIDA checked in with us to make sure we were ok and prepared our room to make sure we have a warm and oxygen filled room before we came back from the city. We also left our watch behind after we left and LIDA has been responsible and responsive for mailing us our watch back. We are very grateful for his help! Thank you!

The hotel faces Napa Sea and you see the vast grassland from your room. When it is summer time, the grassland becomes the “sea”, which should be nicer. The “hardware” of the hotel is very good, but what impressed me more is the “software” — service. Xiao He arranged free airport pick-up, and they came to pick my family of 5 up with 2 x 7-seater after I told them I had many pieces of luggage. They also prepared 2 canisters of oxygen in the car just in case we feel uncomfortable in the high altitude. During our stay, warm milk was provided at night and everyone was very friendly. It was a very comfortable and enjoyable stay for my family. Thank you!

have a good rest after our Shangrila Meili snow mountain and Dukerzhong 4x4 trip . good shower and wifi room is clean and comfortable bed . hotel upgrade us better view from balcony with the room size and bed able to sleep 3 person with my teenager daughter! restaurant is closing down their western selection i think they don't have any western chef ... breakfast is purely Chinese dish nothing special for me. location is not convenience if you doesn't have your own transport .

Location and services are both perfect!! It’s definitely worth to book again.

The hotel is great, built on a mountain, the view from the balcony is amazing, the hotel has floor heating and oxygen supply, the service is also very good, and the room was upgraded when I went there in the off-season, it was a very good experience!

Except for the lack of a bathtub, other hardware is very good. Floor heating and hot water are in place. It is -15º outside and warm as spring inside. The staff is friendly and breakfast can be delivered to the room, which can avoid the cold to the greatest extent. It is recommended to make a package with the Gaoshan Villa Meili Hotel of the same group in winter, stay one night each, and you can see the Meili Snow Mountain in the sun, and the shuttle bus is included.

1. The sanitation is very good, the room is clean and there is no odor. 2. The facilities can be used normally and are very complete. 3. The service quality is very high. The housekeeper manager has taken the initiative to contact before arriving at the store, and picked up and sent the luggage all the way to the room. Because it is off-season, the hotel upgraded the room type for free. The lobby staff drove to the door of the room and introduced the surrounding environment and related facilities of the hotel along the way. Even at ten o'clock in the evening, I still went to the room to help deal with the air conditioning and floor heating debugging problems. Thank you very much. 4. The hotel faces Napahai directly, and the location is very good, but the water of Napahai has been drained in winter, and only the vast grassland can be seen, which is still very beautiful. You can see the morning fog when you get up in the morning, lie on the balcony to bask in the sun and watch cattle and sheep wandering around at noon, and the lambs in the hotel will also graze outside the window. The biggest highlight is that it is far away from the city lights. It is very quiet at night. You can see a very bright starry sky when you go out for a walk. 5. For meals, the rice noodles are delicious, and the others are average. It is recommended to heat up the nine-square meals.

Choosing Gaoshan Villa Hotel is the wisest choice. The hotel is in an excellent location. The rooms are clean and tidy. The service staff are all locals and very innocent and friendly. Special thanks to the housekeeper Zhu Guangjun manager for good service and making people feel at home.

The hotel is in a prime location near Napahai. You can see the sunrise when you get up in the morning. The room facilities and equipment are very good. The floor heating is turned on in advance. It is very warm when you enter the room. The room is clean and hygienic. I also want to mention the hotel manager Zhu Guangjun. The high-quality service is sincere. A big thumbs up. I will recommend friends to stay in Gaoshan Villa. It is the best choice for Shangri-La.

The Alpine Resort Hotel is particularly good. The service is very considerate. The room is upgraded to a suite for free. It is clean and sanitary. The space is large. Looking at the Napa Sea, the scenery is wide and the mood is open. It is the first choice for vacation. I strongly like the following small details: 1. Two old people and one child were traveling, and the front desk housekeeper, Mr. Duoji, gave them considerate care. The oxygen bottle JD.com could not deliver to the hotel, so Mr. Duoji personally drove to the urban distribution point to pick it up and deliver it to the room. After leaving the hotel at the end of the trip, Mr. Duoji drove the two old men and one child to their destination in the city. There are also all kinds of meticulous care. I sincerely thank Teacher Duoji for providing comfort and peace of mind during our trip! 2. The hotel has bicycles for free use. After overcoming the high altitude sickness, you can ride freely on the road around the lake and feel comfortable physically and mentally! 3. The hotel is right on the edge of the Napa Sea. It is very convenient to experience the Napa Sea. You can ride horses and see the grasslands (there is no sea in the dry season). You don’t need to go to the official scenic spot entrance. 4. The hotel is not far from the city, about 20 minutes by car. The facilities are very good, and the all-day stay in the hotel is very good. The yak hotpot is very good, and the portion is large enough for two adults and one child to eat it all. The quality of the food is also very high, for vacation purposes, or if you want to enjoy a comfortable cruise in the Napa Sea. recommend. 5. Although there is no sea in the Napa Sea in winter, the comfort of traveling during off-peak hours and enjoying the sky-high grasslands is really not too good. The hotel has floor heating and oxygen supply, and can adapt well to high altitude. The overall experience is very good. I will consider Gaoshan Villa next time I come to Shangri-La.

The hotel has beautiful scenery. We rented a car and went on a self-driving tour. The hotel has a parking lot where you can park for free. When you go to Songzanlin Temple, you can also drive around Napahai to enjoy the scenery. The hotel also provides outdoor barbecue packages, many of which can be used as check-in locations. One nine-square breakfast is enough for two people, and each person also has a bowl of white porridge or noodles or rice noodles + fried eggs. You don’t have to worry about being hungry in the hotel. Then when you check in to the hotel, it is best to add the housekeeper’s WeChat first. You can find them for any questions. For example, if you go out and don’t have a car to go back to the hotel, they will arrange for the staff to drive their own car to pick you up. We don’t want to be inconvenient when traveling, so we finally rented a car online.

A very pleasant stay. Thanks to the housekeeper and Lida for all the thoughtful reminders and direct upgrade to the deluxe villa room. The room is large and comfortable. I woke up to the sound of cattle and sheep in the morning and the air was fresh.

It’s not too fun to come to Napa Sea at the end of November. There are few people and beautiful scenery. In the morning, I watched the sunrise from the balcony of the hotel room. I sat outside on the terrace in the morning. I had a wide view and the valley was very quiet. My ears were filled with the chirping of birds and the sounds of cattle and sheep in the distance. I was very satisfied with my stay this time. It was the most comfortable stay in northwest Yunnan. Tell me about the hotel Environment: The hotel is built on the mountain and has the best view of the entire Napa Sea. The buildings outside the hotel are also very grand. When I came here at night, the entire Napa Sea was dark. When I turned the corner and reached the hotel entrance, it became brilliant. Room: The room is villa-style, with a very high floor. The lights were not turned on when entering, but the fireplace had been turned on in advance. It was red and red, and the atmosphere was great. Service: Service can only be described in two words: enthusiasm. The staff was particularly enthusiastic in helping us carry our luggage and add extra beds. To sum up, I said thank you 800 times. Hygiene: The hotel is very clean, friends can just wash it down

Facilities: Really old. Although I heard that it was renovated two years ago, the sponge was exposed on the armrests of the sofa in our room. The floor heating in the guest room heats up very slowly. The waiter had already turned it on and preheated it for us in advance, but it was still a bit cold. The bathroom floor is not heated, and it is cold when you step on it when taking a shower. The restaurant is also very cold. We were the only table for hot pot that day. Service: You can feel that the staff ratio is very low in the off-season, but the response speed is acceptable. The main attraction of this hotel is the surrounding environment and the view from the guest room. The Napa Sea is in full view. It is beautiful to watch the sunrise and sunset.