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Travelers Reviews of Semporna Hotels

Seafest Regency
4.1/549 Reviews
This is the first time I have reviewed a hotel so seriously. I told everyone about the problems I encountered and prepared myself for the expected events in advance. Let me talk about the good things about the hotel first, and then complain about the bad things. Advantages: Ruijin Haifeng has a good location, with convenience stores and seafood restaurants downstairs. It is indeed the best hotel in Semporna. The hotel's infinity pool has a nice view, clean water, and a children's entertainment area. The rooms are of a suitable size and the view facing the sea is also nice. Minefields: 1. The hotel service attitude is good, but they just don't do anything. I asked for mineral water for three consecutive days, but no one brought it. No matter how much I told the front desk and the cleaning staff, it was useless. They just said: no one brought it. I had to buy it at the convenience store downstairs. 2. I checked into a twin room booked by the hotel, but the hotel changed it to a double room without my permission. After we found out, we communicated with a person in charge at the front desk and asked if we could get an extra quilt. The hotel said: pay more! (RM250 a day) I was speechless. It was the hotel's mistake and they asked me to pay for it. Moreover, the front desk knew that they had changed the room type without permission, but they just asked us to pay extra for the quilt (hotel policy). I asked the hotel to contact the manager, but they said he was off work and I didn't know how long it would take to get in touch with him. Ctrip subsequently intervened, but communication was fruitless. But Ctrip is still very helpful and provided us with a guaranteed plan, so we have to give it a thumbs up. At around 12 o'clock in the morning, when I went to the front desk to argue again, the guy who made the mistake and was processing the on-boarding procedures quietly gave me a quilt. Alas...this is the so-called 5-star service in the local area. 3. There are two strange designs in the room, see the attached pictures. The shower head in the shower room is estimated to be 1.3 meters high. Men basically have to half-squat or use one hand to take a shower. I don't know what the hotel was thinking when designing it. There is no plug for the hair dryer on the sink, so you have to move to the water-boiling area to blow dry your hair. This design is speechless. 4. Breakfast is very average, very average, very average. 5. There is no service in the infinity pool, so please bring your own towel when you go there. The above is my own experience, and I understand the local situation. In order not to affect everyone’s mood for travel, I share my experience and make mental preparations in advance.
Jelly Sea Resort
4.5/5152 Reviews
My stay at Jelly Sea Resorts was incredible. We were amazed at the view from the resort, the clear water, and the Bohey Dulang view from afar. We were told that we were the first Malay to stay at the resort (mostly Chinese tourists), it was such an achievement and honored 🥇😂. The room was big enough and what we liked about the room was that it had a patio where we could relax, provided with a netting bed and a ladder to go down swimming or snorkeling right from our own room. I would recommend Jelly Sea Resorts to anyone who wants to experience Semporna. It also provides 3 meals a day (breakfast-lunch-dinner) included in your booking and a boat transfer from the land to the resort and vice versa. The only thing we would comment on for improvement is to provide toilet bidet sprayer.
Santiri Island Resort
4.5/5119 Reviews
We loved our stay here at Santiri Island Resort. We celebrated our 10th year wedding anniversary and it lived up to our expectation. The resort was beautiful, it was small and intimate and not many rooms, which we enjoy because it limits the crowd on the island. It really felt like we had the island to ourselves. The picture doesn't do its justice. You need to go there to see it for yourself. The resort is unique as it has a sandbank when it's low tide, good for pictures taking or taking a stroll. The food was delicious and you could also get them to cook your seafood that you buy from the sea gypsies. They will try their best to entertain your request. You can snorkel, kayak and paddleboard around the area. The corals are very nice here. The staff here was very helpful and friendly, I would like to thank Dato' (owner), Mandy and Sam and other staff for your hospitality. We Will definitely come back here!
Together Palm Resort
4.3/5134 Reviews
Facilities: There is a restaurant in the manor. Every time you come back from the sea, you can go to the restaurant to order a good meal, and you can eat after taking a shower in the room! No need to go to the crowded restaurants outside. I recommend the cream shrimp! ! It's delicious Hygiene: The room is kept clean inside and outside, and the beds, bathrooms and other places look very clean and comfortable. The beds and pillows are very comfortable. Environment: In addition to the large and clean rooms, the environment of the manor attracted me to book the hotel. It is a garden-style hotel. Every day when you open the curtains, you will see a large area of ​​colorful flowers, which is very suitable for vacation⛱️ Service: There are Chinese managers, and communication is almost barrier-free. Almost all requests have been responded to. I had a lot of fun and satisfied! Free Semporna Pier shuttle bus pick-up at a fixed time after check-in: This is quite convenient. The shuttle bus time is matched with the sea trip, so you don’t have to take a taxi by yourself! Very convenient! ! This is the third time I have stayed at the manor. I like it very much and I am very satisfied. I hope more people will like it~
Timba Garden Semporna Free Town / Jetty Transport
4.1/5108 Reviews
This homestay is an independent cabin with a swimming pool in the yard, which is very beautiful. The owner is Chinese and can speak Chinese. The communication is very smooth and considerate. It is a little far from Semporna town. If you want to go there, the owner will send a driver to pick you up. You can also make reservations to the airport or the pier, which is very convenient. Breakfast is a simple meal, all freshly made. It is relatively fresh and good. You can consult the owner if you have any questions in Semporna. He is super nice and has adopted a kitten. It is a very pleasant accommodation experience. Because the environment is relatively primitive, there will be many mosquitoes and small animals. It is normal to appear in the house. Bring mosquito repellents to be more comfortable. I hope the boss's business will be prosperous!
Sea Star Resort Semporna
4.5/568 Reviews
Hotel staff decorated our room for anniversary celebration. Super thoughtful of them. They have different equipments for snorkelling and paddle board for free. Food is great. We had salted egg prawns for one night and steamed prawn with eggs the other night. Some hairs on the bedsheets though... Otherwise the room is very clean. Great air conditioner. There's tour for island visiting and jumping. We joined one for Timba Timba beach, MataKing Island and Pom Pom island. Dived twice and snorkelling for three times. Time well spent with skillful coach and complimentary underwater video taping and photo taking.

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