The Vibe by Ambiance ★★★★

"The hotel is in a very good location, clean, new, the breakfast is delicious and freshly prepared. Especially the scrambled egg menu. All employees are polite and service-minded, ready to help at all times when needed. Sometimes the staff always asks if I need any help. From the hotel you can walk to Murree mall and Murree hill."

On Cloud Resort

"We recently stayed at On Cloud Resort on Lawrence College Road, and it was an unforgettable experience! The location is absolutely stunning, away from the usual rush, offering peaceful and breathtaking views. The rooms were clean, spacious, and very comfortable. What made our stay even better was the exceptionally cooperative staff and their top-notch service. Whether you're sitting out enjoying the weather or chilling indoors, the vibe here is amazing. Highly recommended for anyone visiting Murree with friends or family. Will definitely visit again."

Ramada by Wyndham Murree Lower Topa Resort ★★★★

"I m staying at Ramada resort murre The room and washroom was neat and clean staff was very cooperative special thanks Mr Ibrar and Awais floor supervisor"

Cecil by Pearl Continental ★★★★

"My stay at Cecil by Pearl Continental was truly exceptional. What stands out the most is the courteous, helpful, and highly professional staff across all departments. From reception to housekeeping and room service, everyone goes the extra mile to make guests feel welcome and comfortable. Special appreciation to the General Manager, Mr. Hussam Altaf, whose leadership clearly reflects in the hotel’s excellent service culture and attention to guest satisfaction. With its great location near Mall Road and outstanding hospitality, this hotel always feels like a home away from home. Highly recommended. 🌟🌟🌟🌟🌟"

Grand Taj ★★★

"I had a very disappointing experience at this hotel. The overall standards were well below expectations, and customer service was poor. The reception staff were particularly unprofessional, even becoming aggressive when I raised concerns about issues during my stay. The room was dirty, and when I requested cleaning, fresh bedding, and a cleaned bathroom, I was told that housekeeping was not provided daily. The breakfast service was equally appalling—cutlery was filthy, which made the entire dining experience unhygienic and unappealing. What was most frustrating was the staff’s attitude toward money. It felt like they were trying to extract every possible penny for even the most basic services. I had booked a four-night stay but decided to check out after just two nights due to the poor conditions. However, when I requested a refund for the unused nights, the receptionist refused aggressively and claimed I should have booked the stay on a day-by-day basis. To make matters worse, I was told that service would have been better if I had booked through an online platform—despite there being no price difference. Finally, I was disturbed to learn that the reception area was under both video and voice surveillance, which we were not informed about beforehand. The key takeaway from this experience is: never pay in advance for your entire stay. Once they have your money, the service can quickly deteriorate, and you’ll have little recourse."

Lockwood Hotel Murree ★★★

"Very nice location ..but they can add more facilities in what eve they charged the price"

Metropole Hotel ★★★

"Hotel is great with astonishing views of the mountains and the valley, rooms were comfortable with moder design and the service was exceptional which is hard to find in murree. Kudos to the whole team"

Shangrila Hotels and Resort ★★★

"The place was nice and reasonably priced. We booked a room that was parted with a washroom. One side had a king bed with TV, phone, etc while the other side had 2 single beds, that's perfect for a couple with 2 kids like us. The washrooms were not pleasant to use and were constantly stinking. (The water itself was stinky in the washroom) this is why I have deducted one star from the rating. There is a nice little play area with swings and a nice mountain view. The weather was pleasant with random rain showers. There was an indoor playarea also but it was closed during out stay. Food was decent. If the washroom issue is fixed, I'd like to visit again."

The Montage Signature Hotel