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I have that amazing Experience At The Reason Mumbai from the moment I arrive the staff was incredible will coming and attentive their room are all the MLC I needed for the comfortable stay n especially the cleaning was very good House Keeping staff Mukesh Vipul and Dafi was very good they are very kind.

Excellent hotel. Great location. Nice and clean. We enjoyed our stay a lot. The Promenade and ocean is just two minutes away. There are lots of restaurants and bars in the area. Looking forward to going there again. Looking forward to enjoying the hospitality.

I was actually quite skeptical judging by the reviews I read but was pleasantly surprised. Although yes I only had a partial view of the beach, it was uplifting enough and would tempt me to go downstairs to the restaurant which has a patio opening up to great beach views and is the best place to chill and have beers anytime of the day. The room was decent by Bombay standards - very clean, queen size bed, comes with a mini fridge, safe, hair dryer and basic toiletries, tea/coffee sachets and two 1litre complimentary water bottles every day. The basin area in the bathroom was too tiny with hardly any room to leave your toiletries and the Wifi was quite spotty which also disrupted the cable channels. There's enough parking space if you have guests visiting and staff is immensely responsive, even with any late night complaints. However, they do kind of randomly shut off access back through their beach entry gate even though it was well within the publicised timings.

Hotel was very clean and complete with necessities including good WIFI and a resturante. Staff were very aattentive and helpful. Price was very reasonable. I highly recommend this small hotel. Mr Gupta the day manager was particularly helpful in all matters.

Good stay, good behaviour of staff, good food. The room and bathroom are absolutely clean. The staff greeted well as well as politely. The breakfast which was complementary is also good.

Went back to this place after more than 15 years. Used to stay here a lot when i had work in Ballard Estate long time back. They have refurbished the hotel and changed quite a lot over the years. The location is the best part though. walking distance from cst station, lots of decent restaurants around and easy availability of cabs when you need them. Rooms are a little small and price is slightly on the higher side. We did not try the room service as we were only spending the night. Overall, decent stay at the location. Sleep quality is good but sound proofing needs to be improved.

Rooms are of superb comfort with good bed and interior is also good. I loved the ambience. Staff is also good with polite behavior and Ready to help nature. I would suggest all who want a relaxing environment while traveling can halt here in Hotel Empire.

I've stayed at Highgates before, and it has always been a happy experience. The location is excellent, the service is courteous and prompt, the rooms are comfortable, and the price is very competitive, particularly given the prime

The good aspects would be the welcoming and helpful behaviour of the staff, the room allotted was decently sized, the food at the butler and the bayleaf, and the breakfast offered. Location of the hotel was at a pretty accessible place for my requirements. The bathroom could do with a little more options to hang clothes/towels. In negatives, we found items were informed to be unavailable that were listed on the menu at the butler and the bayleaf. Overall, good place to stay.