Hotels near Plaza Nautica in Mazatlan

The hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.

Great location, clean hotel, nice pool and great Guacamole at the pool! It was our first time in Mazatlán and this hotel was a great spot to stay for couples or small families! Staff were so awesome as well, sense we didn’t know much Spanish.

Un hotel con buena ubicación precio y servicio Es económico y en una escala del 1 al 10 le doy un 10 está situado en la zona dorada cerca está el malecón y la playa Al lado tiene una tienda de abarrotes y del lado contrarío varias tiendas para comprar recuerdos

My family stayed at Pueblo Bonito Emerald Bay Feb 18-Mar 4, 2023. As always we had a wonderful visit at Pueblo Bonito. We are extremely thankful for the wonderful people working so hard to make our vacation relaxing. Melissa and Enrique are very friendly and helpful. Melissa took such good care of us. My son got sick when we were there and she made sure to help us get a doctor. He was feeling better in no time! At the Cordelier, Carmen, Jairo, Claudio, Nahu, Ariel without fail are welcoming and attentive. At the poolside, Felipe was the absolute best. Antonio at the front entrance was a familiar welcoming face who went above and beyond to help us out. The only negatives I have is that the lounge chairs by the poolside are very uncomfortable. It was quite difficult to get out of the chairs. Also, there was one employee, named Idilia, up front in the lobby that was extremely rude. She approached us when we were waiting and started scolding us. It was very unprofessional and I was quite surprised as everyone else at Pueblo Bonito has been so friendly and helpful.

The truth cleaning leaves much to desire, they did it very late and it is not very good, there was never water to drink in the room and the products that they provide you for cleaning are not too good, The hotel is very comfortable and the staff are very friendly and careful.

We booked this hotel at the last minute because our AirBnB was a bust. Went here with a group of 6 women and booked the two bedroom suite on the 7th floor. This place was amazing! All of the staff were super nice and extremely accommodating from the restaurant staff to housekeeping, to the men who helped out on the beach in front of the resort. We enjoyed drinks at the Oyster Bar. Wouldn’t suggest doing this unless you wanna pay USA prices for shots. We left with an unexpected $100 tab! If you stick with mixed/frozen drinks it’s not as expensive. Would recommend a Miami Vice over expensive shots. Location is great within walking distance of a lot of places. Catching a ride is super easy because the taxis wait outside of the resort. This resort is right on the beach and has a nice seating area. Only gripe and why I took off one star is the vendors. It would be nice if the people working for the resort assisted with shoeing the beach vendors away. The amount of times I had to say “no” was ridiculous. They almost make it hard to really enjoy the beach. I had to pretend I was asleep so they would leave me alone. Definitely recommend this place for the staff and great room. The views were amazing, we were able to sleep to the sound of the waves and watch the most beautiful sunsets. Amazing staff. Great location. Clean room nice bathrooms.

pro - nice place, nice room, wonderful service, very helpful staff con - dreadful parking, got a deep scrape on fender we didn't notice til hours after leaving, tiny parking facility very hard to find, give keys to valet to shift vehicles around, probably safer to search out street parking; bathroom (508) window won't close, broken hinge; free buffet breakfast in small crowded area in main lobby, line was too long to enjoy it.

This hotel is well located, rooms have an ocean view, beds are comfy, restaurant makes yummy food and it’s very affordable. Beautiful sundeck overlooking the beach/ocean and Deer Island. Only downfall is the bands that show up on the public beach and play for hours and hours. They have really loud speakers and play so loud that you cant relax, have a nap or even have a conversation with someone sitting next to you. We’ve complained to the hotel and there is nothing they can do until 8pm. They usually play for over 4hrs. Not relaxing at all. It is unfortunate because this hotel is great but I am looking forward now to leaving.

The location is great, the pool area is very nice, and the restaurant ”condimento” is great during the breakfast buffet. However, I would not recommend the hotel for the following reasons: -My room was ugly, dated, and in bad condition. Additionally, there were bugs in the ceiling. -The hallways in the hotel smelled bad due to the garbage being stored outside on the bottom floor (I have pictures) and the open property next door having a garbage disposal area right next to Emporio hotel. -The valet parking took too long to bring vehicles to customers. -The bar was attended by young people unaware of customer service, the waiters and bartenders needed to be trained. Some waiters would charge you for drinks before delivering, and others would not. Most customers had to go to the bar because waiters did not approach anybody for orders or drinks. Lastly, the bartenders would play music randomly and stop/interrupt the songs if they did not like it, making it very annoying. -It was very inconvenient not being able to bring coffee, water, or food to my hotel room. I recommend the hotel for the breakfast buffet. It has a great view, and the service during breakfast was good!

With a stay at Viaggio Resort Mazatlán in Mazatlán (Zona Dorada), you'll be within a 5-minute drive of The Mazatlan Malecón and El Cid Country Club Golf Course. This beach resort is 2.5 mi (4 km) from Playa Norte and 2.8 mi (4.5 km) from Mazatlán Aquarium.Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a complimentary water park and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Main Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 3 meeting rooms available for events. Free self parking is available onsite.Stay in one of 291 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.