Pueblo Bonito Emerald Bay Resort & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mazatlan

Pueblo Bonito Emerald Bay Resort & Spa

#2 of Premium Hotels in Mazatlan
Av. Emesto Coppel Compania s/n, Nuevo, Mazatlan, Sinaloa 82110, Mexico
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With a stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive in Mazatlán (Cerritos), you'll be a 4-minute drive from Witches Beach and 8 minutes from Mazatlan International Center. This luxury property is 8.1 mi (13 km) from The Mazatlan Malecón and 9.7 mi (15.6 km) from Mazatlán Aquarium.Show More
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hotel overview picture
4.4/5Very Good·Great Location
Everything was excellent and the food was very rich, I loved the attention and facilities
Amenities
Golf CourseOutdoor Swimming PoolBeach VolleyballSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Landmarks: Mazagua Water Park
(840m)
Landmarks: Mazatlan International Center
(3.3 km)
Landmarks: Cinemex
(4.5 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Junior Suite Ocean View
10

Junior Suite Ocean View

2 Double bed
39m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Room Details
Check Availability
Master Suite Ocean View
8

Master Suite Ocean View

3 Double bed
90m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability

Guest Reviews(104)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Emilia
June 18, 2023
Everything was excellent and the food was very rich, I loved the attention and facilities
Original TextTranslation provided by Google
Guest User
July 20, 2023
amazing hotel
Original TextTranslation provided by Google
Guest User
December 23, 2022
The hotel is excellent, the food and the service first class, the facilities are very large. Only the somewhat old room but everything else made up for it and they made you not notice it.
Original TextTranslation provided by Google
Elizabeth
February 3, 2024
We really enjoyed our trip, the front desk employee Jacob made a great first impression and was so welcoming. Alejandro and Oscar in the bar area of Kelly's took great care of us and was a pleasure every time we went. Jose and Jorge at the swim up adult bar were so attentive and nice.
melissa
December 31, 2023
I did like that the property was secluded but the room needed lots of updates, broken lamp, bed was not comfortable, no amenities like iron and iron board, lotion, robes etc we felt like we were an inconvenience to the staff the entire trip. They acted like they really didn’t care that we were there and language was a huge barrier. If you don’t speak fluent Spanish its not for you. Things that I had emailed about including transportation we not correct, i had specified transportation that did NOT stop at other resorts- we spent 3 hours on a shuttle- also when going to the sister resort in town again they were not helpful and we got in a jam after taking taxi ride and had to give him all of our money for 2 blocks ride. All in all i would not return with so many things on the negative side, however the town itself was fun and we enjoyed the culture and especially the cooking class we took and the old town.
Douglas
December 28, 2023
We had 5 nights all inclusive and ate all means on site. After the first full day my wife became violently ill with severe cramps, vomitting and diarrhea. She was like that for 3 full days, unable to leave the room and not able to eat anything. She drank only electrolites purchased at the store on site. We contacted our personal health provider in Mazatlan who said all indications pointed to food poisoning or salmonella. As we live in Mazatlan we wanted to leave and asked about a refund or credit for the remaining days at ******* and daily at the hotel. Our request was denied by the manager and ******* did not reply to us until after our stay was over. We are unhappy with this experience.
William R
December 1, 2023
The junior suite rooms were much better than i expected. high ceiling, mini kitchen, nice sized patio. Plenty of choice for food and drinks. The property is very far from activities however, taxis are fairly reasonable.
Tracy
November 21, 2023
A beautiful resort with lush green landscaping. An adult pool and family pool made it nice to make a choice. Very good food
Teresa
November 21, 2023
Enjoyed the experience. The Staff went out of their way to make us feel special as guests.

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
TypeAmerican, Continental, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 411
With a stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive in Mazatlán (Cerritos), you'll be a 4-minute drive from Witches Beach and 8 minutes from Mazatlan International Center. This luxury property is 8.1 mi (13 km) from The Mazatlan Malecón and 9.7 mi (15.6 km) from Mazatlán Aquarium.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at La Cordeliere, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 11:30 AM.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 378 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa?

Prices at Pueblo Bonito Emerald Bay Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Pueblo Bonito Emerald Bay Resort & Spa?

The check-in time is after 16:00 and the check-out time is before 12:00.

Does Pueblo Bonito Emerald Bay Resort & Spa provide airport transfer services?

Yes, Pueblo Bonito Emerald Bay Resort & Spa provides airport transfer services.

What amenities and services does Pueblo Bonito Emerald Bay Resort & Spa have?

Pueblo Bonito Emerald Bay Resort & Spa has the following amenities and services: Outdoor Swimming Pool, Golf Course, Beach Volleyball.

Does Pueblo Bonito Emerald Bay Resort & Spa have a swimming pool?

Yes, Pueblo Bonito Emerald Bay Resort & Spa has a pool. Pool type: Outdoor Swimming Pool.

Does Pueblo Bonito Emerald Bay Resort & Spa have fitness amenities?

Yes, Pueblo Bonito Emerald Bay Resort & Spa has fitness amenities.

Does Pueblo Bonito Emerald Bay Resort & Spa provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Pueblo Bonito Emerald Bay Resort & Spa have non-smoking rooms?

Yes, Pueblo Bonito Emerald Bay Resort & Spa has non-smoking rooms. Please view the hotel listing for details.

Does Pueblo Bonito Emerald Bay Resort & Spa provide breakfast?

Yes, Pueblo Bonito Emerald Bay Resort & Spa provides breakfast.

Does Pueblo Bonito Emerald Bay Resort & Spa have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromNZD928
Hotel Star Rating5