"Relaxing sanctuary hotel in a super location minutes away from JR Kumamoto. Well trained polite staff and courteous, gave a kumamoto kids kit for my kids! Free coffee, easy lift access to the mall, parked at the basement for 1000 jpy only per night."
"The hotel is convenient, located near to Karashimacho tram station and Sukura Machi Kumamoto. It takes about 20-25min walk to Kumamoto Castle. The room is nice, clean and tidy. I enjoyed my stay in Th is hotel."
"As a seasoned traveller, there are a few things that is very important to me. Below are the following.
Mattress : 8.5/10
Pillow : 3/10
Cleanliness : 8/10
Sound insulation : 8:10
Service : 8/10
Remarks : Stone throw away from main shopping street. Many restaurants nearby. Self check in, with affiliated car parks nearby with reasonable price. But pillow was really really bad. They should do something about it. Didn’t have a really good sleep from it. Mattress was ok. They got a good TV though.
Regards"
"Location was great, right next to shinshigai street, there was a public spa and sauna complimentary for guests to use. The pyjamas top was also quite comfortable to wear. Disposable toiletries available for pickup at the recep area, this includes tea. However, no coffee was available which was kinda shocking to me as this was a first I encountered in all the hotels I have stayed at. The air con or ventilation vent also requires deep deep cleaning, I had the sniffles after staying there and the air conditioning seems warm even after adjusting it to the lowest. I realised why after seeing the vent. The room feels slightly smaller than other similar sizes room that I have booked during my travels in Kyushu region."
"The hotel is conveniently located right next to Sakuracho bus station, making it incredibly easy to access dining and shopping. Don Quijote (duty-free) and Matsumoto Kiyoshi (pharmacy) are also nearby. The hotel itself was spotless and very well-equipped."
"Conveniently located in the city centre, walking distance to the main bus terminal and shopping district. Room was clean and quiet with needed amenities. Complementary afternoon drink (n/a) service was a nice touch. Friendy staffs, snd mostly conversant in English. Highly recommended and will definitely stay again."
"The staff is friendly and provide good service.
The bath house is normal, but can tell its age.
I feel the room is very dusty, it’s making my hand itchy and nose sneezy all the time. The bathroom is also old with water marks and mould.
I am a fan of Dormy Inn and have stayed in Dormy Inn branches at Aomori, Hachinohe, Tokyo, and Osaka before, but this Kumamoto branch has the most room for improvement.
The hotel is in walkable distance to the castle, so it is great."
"Very central location at the shopping mall but it is difficult to enter the hotel as mentioned by other reviews. Great amenities provided at the hotel lobby- hair oil and bath salts! Room was clean and spacious. Overall a great experience."
"The hotel is conveniently located, just a 5-minute walk from Kumamoto Station's exit. It's the second high-rise building to the left within the station plaza.
In terms of facilities, the King room we initially stayed in was quite small, a common characteristic in Japanese hotels. It was rather inconvenient having to place our 26-inch suitcase on the sofa just to open it. The next day, we switched to a Twin room, which offered a significant improvement in space. The decor, apart from the bathroom, was generally acceptable.
Overall, it was a decent, though not outstanding, stay."
"The whole hotel is tatami . As soon as you enter the hotel, you must take off your shoes and have staff to clean your luggage. The environment is comfortable.  Free supper is provided in the evening. After the hot spring, there are snow bars and Yiliduo. There are comics in the lounge area. The room is clean and comfortable."
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9.7/10
Amazing
EEtsukoThank you for your continued support. It's been a year since my last stay at Nakajimaya Dyeing and Inn. I received a handwritten welcome message upon check-in and I am truly grateful for the heartwarming hospitality. Every time I stay here, I always feel like I'm coming home to a cozy, relaxing place. The owner's warm and kind hospitality can be felt in every corner of this inn. And whenever I stay here, it's always spotlessly clean, so I can stay comfortably. The shared kitchen is comfortable and I always cook my own meals. The shared living room is also spacious and comfortable. The shower room is hygienic and has plenty of hot water. Of all the guesthouses and dormitories I've stayed at, this is my favorite. I stay here every time. I recommend this inn as it's a place you can stay with peace of mind.
GGuest UserHotel Nikko truly lives up to its reputation as a standard-bearer for Japanese hospitality – with impeccable five-star facilities and service.
The hotel is located in Torichosuji, about a 10-minute walk from Sakuramachi Bus Terminal. It’s directly opposite Tsuruya Department Store, and a bustling shopping street with several pharmacies and numerous dining options is right next door. I especially recommend checking out Sakuramachi Sakura Mall for some serious retail therapy! 😂
Personally, I found staying near Kumamoto Bus Terminal much more convenient. Buses offer extensive and affordable coverage to most destinations. Kumamoto’s JR train services aren't very frequent, and while they might save a little time, transfers can be cumbersome and much more expensive.
The room was very spacious. Our triple room had two large beds pushed together, which was perfectly sufficient for sleeping. It also featured a capsule coffee machine and complimentary La Mer toiletries – a truly luxurious touch! The lobby is bright and spacious, making every entrance and exit a pleasant experience. The senior lobby manager, with his remarkably sharp gaze, reminded me of the 'Grand Maison Tokyo' drama, exuding an air of sophisticated, old-money elegance that was subtly impressive!🤣
Overall, I was thoroughly satisfied with Hotel Nikko Kumamoto. A perfect score, highly recommended!
AAaamayGreat location , easy access to public transportation, good shopping mall next door, nice staff, easy check-in and check out … only downside is that they didn’t have enough non-smoking room so I got stuck with a smoking room … not exactly ideal but made the most out of it …
LLohI recently had the pleasure of staying at this exceptional hotel, and I can't recommend it highly enough. From the moment I arrived, I was impressed by the cleanliness and overall ambiance. The staff were incredibly friendly and attentive, ensuring a smooth check-in process.
The room was spotless, well-maintained, and thoughtfully designed with modern amenities. The bed was extremely comfortable, guaranteeing a restful night's sleep. The bathroom was pristine, with high-quality toiletries provided.
The hotel's location was convenient, offering easy access to local attractions and transportation.
Overall, this hotel exceeded my expectations in every way. If you're looking for a clean, comfortable, and outstanding place to stay, this is it. I will definitely be returning on my next visit!
TTraveller CI stayed at this hotel twice. The second time (this booking) we had a room on the older (?) wing and it was almost twice the size of the first one. So for this review I will only share feedback on this “older” room.
This room was big and thus good for us as we had 2 large luggage and more space in the room allowed us to open and pack our luggages with ease.
The bathroom was large with the large traditional bathtub. Toilet had bidet and etc but lacked heating which made it very cold in the winter. Basin tap was still the old turn types which was not eco friendly as it’s more difficult to shut it off.
Location was just opposite the train station which was excellent. But the nearest convenience store is also only at the train station which is about a 5-7mins walk away.
Breakfast was curated to suit the Japanese palette more and ends at 9a.m which is really way too early!!
We left something behind in the hotel but they managed to send the item back to us at our new hotel (still in Japan) which was highly appreciated.
Despite a few minor shortcomings listed above, the pros still outweigh the cons and I’ll definitely be happy to stay here again.
GGuest UserThis is our second time staying at FAV Hotel, and the overall experience was very pleasant. Firstly, the room design is very modern, giving it a comfortable feel. The interior color palette primarily uses warm tones, complemented by wooden decor, creating a cozy atmosphere.
The room's layout is also very practical. The bunk bed design is especially suitable for family travelers; children can play on them, making it easier for parents. Additionally, the beds are extremely comfortable, ensuring we had a good night's sleep.
In terms of space, the room is exceptionally spacious, and it provides plenty of charging ports.
The room is equipped with a kitchenette and a washing machine, which is extremely convenient. The only minor drawback is the limited parking, with only three spaces available. However, there's a nearby parking lot which costs just 600 yen for the whole night. Furthermore, there's a convenience store within a one-minute walk.
In summary, I was extremely satisfied with the design, comfort, and convenience of the rooms at this hotel. Highly recommended for family travelers!
AAnonymous UserLocaten at a Perfect location (close to airport bus stip and downtown area) and they had a very yummie breakfast. They also gave several free things to use in the room, like a cool foldable hair brush (see picture)
GGuest UserRoom was reasonably large. Free drinks 18:00 to 21:00. Large bath. Friendly staff. Try the hotel restaurant below ”Ryosai” for some sashimi (horse included)
RRomanI think it was the biggest disappointment so far. The hotel is fine if you stay for one night. But more — I doubt it. For example, it is mandatory to leave at 10:00 even if you stay for more than one night. You can pay 1500 yen, but it literally gives you nothing. You can’t use sauna and sento. You received no additional service or amenities. Even sleeping is hard — the staff changes sheets. Next, people actually live in this capsule hotel. It means they get up very early, loud, alarm clocks, etc. Finally, the locker room is super tiny. There is little space. No benches. Definitely will not stay again.
Good sides — the staff is polite, and you can store your luggage at the counter. Actually, you must, but people still carry their luggage upstairs.
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
Of all the hotels in Kumamoto, which hotels have the highest user ratings?
When travelling to Kumamoto for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
Ref Kumamoto by Vessel Hotels, The Blossom Kumamoto and Private House Route61
are popular hotels with high ratings, making them good choices for your trip.
At what hotels in Kumamoto can I try local breakfast foods?
When going on a business trip to Kumamoto, which hotels are the most popular with business travelers?
When it comes to business trips, choosing a hotel with convenient transportation links is important to many guests.
Nest Hotel Kumamoto, Ref Kumamoto by Vessel Hotelsand Hotel Nikko Kumamoto
have convenient transportation links and inexpensive prices. Consider staying at one of these hotels during your trip.
What popular hotels have non-smoking rooms in Kumamoto?