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"We chose this hotel as it was very near all the shopping streets. However, for the price we paid (about SG$120 per night), it is definitely not worth it. Before arriving at Kobe, was paying the same room price (and even less) at Osaka and Kyoto but these other hotels were way way better. Breakfast was very sad, can skip and go elsewhere to eat. Room was so so cramped. Overall it is no value for money."

"Staying at this hotel was an unforgettable experience! The onsen was of the highest quality, providing a serene and rejuvenating escape. The service was impeccable, with staff going above and beyond to ensure a comfortable stay. My room was incredibly spacious, featuring luxurious amenities that added to the overall comfort. The view from the balcony was breathtaking, offering a perfect spot to unwind and take in the scenery. If you're looking to indulge in a high-end Japanese experience and have the budget for it, this hotel is an excellent choice"

"Didn't realized it will be on top of a hill. We got delayed on our train from Kansai, hence arrived a bit late to Arima, tried to call for shuttle but was unsuccessful hence we run up the hill which we thought was just a small distance, but it was much, we've finally arrived to the hotel at 7:30pm a bit earlier than their published latest check in time of 8:00pm. We were told dinner won't be serve after 7pm, we rushed all the way for nothing. They should have also published that on the website to avoid people like us planning a trip to Arima to experience aside from the onsen but also for the traditional Japanese meals. Anyway, after negotiation they did served us the dinner and it was tasty and sumptuous. Aside from the small issue about the dinner, this place is clean & quiet, staffs were very nice and attentive, the onsen are relaxing and we got a very good night sleep. Will still recommend this hotel, but remember to tell them about your arrival time and book the shuttle bus."

"1. Location: Very close to the beach, Sannomiya Station, and luxury stores are within walking distance 2. Hygiene: There is nothing to say, Japanese hotels are very clean, and the service is also very good, but the space in Japanese hotels is indeed small, and the rooms are a bit cramped 3. Room: The wabi-sabi style decoration style is very elegant, with many high-end design details, the quality of the amenities is also very good, and the quality of the breakfast is also good"

"The city view room has a view of the town. The interior is similar to other rooms. It is more convenient to take an outdoor hot spring on the same floor, but you need to go to the lobby on the first floor to get the key. The hotel facilities are user-friendly. The staff are very nice. It is worth coming to Arima. A wonderful memory"

"There was a small dry blood stain and a hair on the pillow when we first went into our room. The hotel is dated but the service was great. Breakfast was good also."

"Just a few mins away from both Sannomiya station and Motomachi area. Equipped with a public bath facility and the coin laundry. (There was a queue after 9pm. Go for it earlier!) Staff were attentive and helpful. Only drawback- the view of my room was like completely blocked by other buildings, and we were not able to get enough natural lights. It was even darker than the average at night."

"Hands down best stay so far during my 15 days in Japan and the service is really immaculate. I've been to Japan on several solo trips and this is easily one of the most memorable hotels. The staff are really nice and the hotel room view is incredible. The room they upgraded me to speaks for itself, beautiful bathroom and really good amenities. Although the hotel is situated off the mainland, there is a portliner rail service and also a complementary shuttle service to two of the main stations in Kobe city area. Really value for money."

"A choice that completely exceeded my expectations! I like the local culture more because I stayed in a hotel! The service is perfect! The details are really admirable. Highly recommended!"