Atour Hotel (Guiyang Guanshan Lake Park） Reviews

Excellent location and great hotel! We will definitely stay there again!” Things I like The location is perfect, close to shops and restaurants. The apartment is very clean and well equipped with everything we needed. The parking and security is excellent . The Host was great and responded quickly and efficiently to any questions or queries we had.

good hotel to stay. clean & friendly staff. keep up the good job.

Perfect client service and excellent staff bench strength. Staff promote Atour membership and goes extra miles to give the best service.

It's really a rip-off. I booked an executive twin room on the first day, but I felt uncomfortable with the facilities and checked out. I didn't say anything at the time. As a result, the plan changed and I stayed in Guiyang the next day. I thought it was convenient, so I booked another day and changed to a Jimu king-size room, which was more expensive. I came back to check in at night and asked the front desk what the difference was between Jimu and executive. The front desk said that the configuration and view were different. As a result, I found that they were exactly the same after checking in. And maybe because Jimu was more expensive but the configuration was the same, it had been almost unoccupied for a long time. There was a layer of dust on the glass and the table, and the room was worse than the previous cheaper room type. It was really a false sale. I was speechless. Atour could be like this. Finally, I asked the front desk and they said that there were more biscuits and drinks, and the view outside the window was almost the same. It was equivalent to me spending dozens of yuan to buy biscuits. . I was really shocked. This is treating consumers as **😂

The room was very clean and tidy, with no peculiar smell and no dead corners. The hotel arranged a high floor for us with a great view. Because it was quite cold, the service lady sent us a quilt attentively and was very friendly. She also sent us two more pairs of slippers. The breakfast was delicious. Most importantly, the pillows and mattress were so comfortable to sleep on, which greatly relaxed us after our tiring journey. This stay at Atour was a really great value experience, perfect!

The hotel is very clean and tidy, the room is very quiet, the surrounding environment is good, the layout is reasonable, the transportation is convenient, it is suitable for business trips, Guiyang's weather is also good, the sky is very blue

The hotel is clean and tidy, and the staff are friendly. It is close to Guiyang Convention and Exhibition Center

I couldn't stand the king-size room, so I booked an executive room the next day.

The room is very good and comfortable. The front desk guy is warm and friendly. The surrounding environment is also good.

The front desk staff had a very bad attitude, there were foreign objects in the linens, and the hygiene was poor.

Very satisfied! The service is very enthusiastic!

I went to Guiyang on a business trip and booked the Guanshan Lake Park Atour Hotel. I booked a wooden king-size bed room. The hotel is located in Building B, Runxin Plaza, Jinyang Science and Technology Industrial Park, Xingyi Road. It is not too far from Guiyang North Station. The hotel is newly decorated. The room is not small. The mini bar in the room is free. The hotel breakfast is not very varied and the taste is satisfactory. Overall, it is good.

The hotel lobby is very grand and it is very convenient to issue invoices. When we checked in, they asked us if we needed invoices and issued them to us in advance. It was very convenient to pick up the invoice when we checked out! The hotel also has a laundry room, which is very convenient for washing clothes. After washing, the waiter sent them back to our room. The washing machine was very clean! I feel very relieved and will come again next time!

This is my second time staying at Atour. The front desk lady was very enthusiastic to help us upgrade the room. The room was very comfortable, and everything from drinks to bathrooms was considered. This time I came with my elders at home, and they were very satisfied. I also planted the seeds of Atour because of this stay.