"We stayed with our 4 children at the Herbert Samuel Eilat and what can i say it was such an bad experience our trip was completely ruined. The room was dirty and also the bathroom never clean The hotel looks so good in pictures but in real life it was like an very old Hotel The little pool in our room was dirty and it had a lot of insects in it "

"The rooms were small and the bathroom was disgusting"

"The Sahara Hotel Is a Complete Disgrace — Do Not Be Fooled The Sahara Hotel is hands down the worst hotel experience I’ve ever had, and that’s saying something. The pictures and descriptions on their website are nothing more than a bait-and-switch scam. What they sell online and what you actually get are worlds apart. The room I was given was essentially a closet masquerading as a hotel room. The so-called “queen bed” was literally two single beds pushed together, wedged a foot from the front door. No windows, no natural light — just a dark, suffocating cave that reeked of mildew and neglect. The “furnishings” were a joke: lawn furniture serving as nightstands. Everything about the space screamed cheap, dirty, and depressing. Within minutes of stepping inside, I knew I couldn’t stay there. I had to abandon the reservation and book another hotel immediately — that’s how unlivable it was. When I asked for a refund, the manager, Maia, couldn’t have cared less. She refused outright, showing zero professionalism or basic human decency. Air Canada Vacations, through whom I booked, even tried contacting the hotel to help resolve the issue, and the Sahara Hotel stonewalled them too. The situation was so bad that both Air Canada Vacations and ******* informed me they are delisting this dump from their platforms altogether. That should tell you everything you need to know. This is not just a bad hotel — it’s a disgrace to the hospitality industry. The Sahara Hotel should be avoided at all costs. Do yourself a favor: save your money, your health, and your sanity, and book literally anywhere else."

"Rude attitude to guests. They kicked a guest for trying to operate the coffees machine on shabbat."

"I chose to stay at this hotel because of the high ratings (4.7) it was given by guests on Trip-Advisor and I assumed that the hotel must be exceptional Regrettably in my opinion it is over-rated. Many quality 5 star hotels do not achieve such a high rating on Trip-Advisor as 4.7. There was never more than one clerk on the front desk so guests could be waiting ages to be seen. The management did not come out of hiding to assist. Many hotels have 2 or 3 clerks on reception to avoid this problem. One of the lights in the bathroom was flashing periodically. The soap bar in the bathroom was very small; I had never seen such a small one in a hotel previously. I had looked forward to having a bath but could not, as it was impossible to close the plug to stop the water from exiting. The rooms are obviously not thoroughly inspected/supervised to ensure that everything is in good working order before guests receive their key. There were no bottles of water in the room at all. All hotels regardless of the star rating provide bottles of water all year round. The hotel is clean and the restaurant staff are very efficient and the food is plentiful. In summary, for a hotel so highly rated by guests I expected better. In a nutshell, my experience of the management's attitude can be described best as "penny-pinching"."

"One of the best hotels in Eilat! Great location - a minute walk to beach and to the promenade center. Rooms are clean and well equipped, with nice balcony. Food was extraordinary with large variety of dishes, both in breakfast and dinner. Outdoor swimming pool is warm and fun. There is a playground for kids and playing room with PS. Good service and great value for money."

"Of the two rooms we rented, the shower in one didn't work, and the WiFi in the other didn't work. The breakfast bore no resemblance to the pictures on the website (no fruit at all, no croissants, and the tuna was the cheapest and tasteless). The hotel doesn't have a pool, which is unthinkable for a resort town. Don't be fooled by the price! Comfort is key."

"Our room was very clean. The stuff is very friendly. The communal space is very cool and full with art and colors. The manta ray statue is exceptional! Take in consideration that the Pool is empty during the winter. Good breakfast ! Highly recommended!"

"A quiet place, mostly for adults and couples. Breakfast was great, room was cleaned on daily basis. Staff were wonderful and reception desk was very friendly and helpful. Room was a bit small, and in the pool area there are not enough shady spots."