AAnonymous User1. **Check-in Area:** The check-in counter, or front desk, was quite shabby. The computer keyboard was practically caked in grime, and don't even get me started on the sofa next to it – it looked very unhygienic.
2. **Dining:** The breakfast area was a bit cramped, with just four small tables by the street. If you're a party of more than two, you'd have to sit separately, or you might even have to stand and wait for a table. The coffee, however, was good. I only had breakfast once: a cold quinoa salad (see Photo 6) served with bread that had an overpowering artificial creamer flavor. I had been looking forward to the rice noodles for the next day, but serving didn't start until 8:30 AM, which was far too late for my rumbling stomach. Early risers and those who prefer hot meals should seriously consider other options or make alternative arrangements.
3. **Room (2nd floor) - Noise Issues:** Don't even think about getting any sleep at night. After 11 PM, there was still noise along the street, along with the clanging of the garbage truck. (Seriously, I'd strongly advise against staying in the Old Town.) The next day, it started pouring before dawn, and the sound of the heavy rain kept me awake as well.
4. **Room - Facility Issues:** The room I stayed in was supposedly the quietest in the entire hotel. It featured a large bathtub and a bathroom where the toilet and shower area lacked wet/dry separation. Unable to deal with the wet floor, I decided to shower in the bathtub. That's when I discovered Problem #1: the glass partition was completely transparent, with no curtain or frosted glass. The staff member claimed this was 'design.' Then came Fatal Problem #2: the bathtub had no running water, haha! 😄
5. **Room - Odor Issues:** Upon entering, there was a strong musty smell. The staff claimed it was due to 'raw wood,' but it's been 8 years and it still smells like that? Quite amusing.
6. **Staff (Pre-Check-in):** Before I even checked in, they asked me to cancel my booking on the platform and pay them privately for a discounted rate. I have this in writing. This is definitely a huge red flag, and I'm surprised they even dared to suggest it.
7. **Staff (General):** The individuals themselves were nice enough, but I was surprised to find that all the 'Jixiashan' staff were quite young, without uniforms, and seemingly without direct supervision, which gave a very disorganized and casual impression.
8. **Housekeeping:** I was quite satisfied with the housekeeping. Seeing the clean duvet and towels gave me peace of mind (P.S. the pillows were also comfortable). The hotel's facilities are very old; no matter how clean the bathroom tiles were, they still looked run-down, compounded by the dim lighting. Therefore, I feel the housekeeping staff here really have a tough job.
9. **Building Structure:** One morning, during a heavy downpour, when I opened my 2nd-floor room door, the entrance was essentially flooded up to my heels. It was quite a feat that the water didn't spread into the room. At night, there were no lights, so I had to grope my way back to the room along the dark corridor. It would be quite difficult for someone who doesn't remember their way (see Photos 1-2).
10. **Hotel Amenities:** One night, I heard the guest next door return, unable to open their door with the key, and had to call a staff member for help. They chatted for a bit outside the door before the staff member finally told the guest a 'trick': 'The key needs to be inserted a certain way, and the lock has a particular mechanism...' That's quite a struggle – needing a special technique just to get back to your room!
11. **Minor Details:** The room key had a very large, bulky leather tag attached to it. Absolutely no consideration for travelers on long journeys with limited luggage space. Who would want to carry such a bulky thing around?
I originally had high hopes for the 'Jixiashan' brand. When I was in Shangri-La, I heard their Meili store had a collaboration with Kolon, which made me think they had good taste. This Dali Ancient City location is their first store, but it turned out to be such a low standard. Given the daily rate, I guess I understand why. This particular store cannot be found on 'Jixiashan's' mini-program; it's categorized under 'Wang Shenme Chuan Qu Le'.
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