"Super small shower area. I am 150cm tall and 42 kg , hard to turn around. The doors of the shower area got a big gap such that the floor was all flooded after shower. Room big for a double room and small for a single one ."

"Hotel Metropole Suisse is a four-star hotel that immediately distinguishes itself through its exceptional hospitality. From the moment you arrive, the staff welcome you with genuine warmth. They are attentive, friendly and consistently helpful, creating an atmosphere that makes you feel truly at home. This level of service goes far beyond what you would normally expect from a four-star hotel. The location could not be better. The hotel sits directly on Piazza Cavour, one of Como’s most charming squares, with the entire historic center right behind you. Shops, cafés, elegant streets and the lakeside promenade are all just steps away. The Navigazione Laghi ferry terminal is right next to the hotel, making it incredibly easy to explore Lake Como by boat. Several of Como’s most iconic landmarks are also close by. The Duomo di Como is only a short walk away. The Monumento ai Caduti and the Tempio Voltiano are both nearby along the lakeside, and a pleasant stroll brings you to Villa Olmo, one of the city’s grandest villas. For panoramic views over the lake and mountains, the Funicolare Como–Brunate is also within easy reach. I stayed in one of the renovated rooms, which was spotless and cleaned thoroughly every day. The room felt modern, fresh and comfortable, and the view over Lake Como was absolutely unforgettable. Waking up to that scenery is an experience in itself. The hotel’s restaurant, Imbarcadero, is another highlight. The food is excellent, prepared with great care and top-quality ingredients. It is the perfect place to enjoy a meal while taking in the atmosphere of Como. Hotel Metropole Suisse is not just any four-star hotel. It exceeds expectations in every way: hospitality, comfort, cleanliness, location and quality. The staff alone elevate the entire experience to a higher level. The bathroom was just as impressive as the rest of the room. It was spotless, freshly cleaned every day and maintained with great attention to detail. Everything felt hygienic, modern and perfectly taken care of, which added even more comfort to the stay. What truly sets Hotel Metropole Suisse apart, however, is the staff. They are not just friendly , they are exceptional. Every interaction feels genuine, warm and sincere. Whether you need recommendations, assistance or simply a friendly conversation, the team is always ready to help with a smile. Their professionalism, kindness and dedication elevate the entire stay to a level that goes far beyond what you would expect from a four-star hotel. The staff are the heart of this hotel, and they make the experience unforgettable."

"Very clean, friendly staff and the breakfast is amazing"

"The service is disgusting. We arrived at 3:30, the room was not ready, we waited another 40 minutes to check in. We had a birthday, a month before arrival we contacted the hotel and asked to prepare balloons and a cake with a candle. The day before they reminded us again. In the end, on the day itself, they said that there would be no balloons, but they would bring a cake in the evening, then they said that there would be no cake, they would bring a birthday cake with a candle. In the end, they brought a small tartlet with berries without a candle and without balloons. I do not recommend the hotel for your birthday. In addition, we paid 54 euros for parking for three nights! I do not understand how a 4-star hotel can charge for parking. Despite the fact that on the day of check-in they said that parking was free - incompetent employees. There is free parking nearby. Without a car - you should not stay in this hotel, too far from all the attractions."

"It was really ,comforting, breakfast very good"

"Nice and considerate staff, kudos to the lady at the front desk who is named Nives. The service is always available, the location is conveniently located. Despite the fact that i had some misgivings regarding the smell of the room (it is okay, but heavily scented somewhat with cleaning products; a pleasant smell of course i can live with but prefer to not have smelled at all), the view here is amazing. Would recommend again for someone who is trying to stay at lake como, a value choice."

"Excellent location, the room is gorgeous, the breakfasts are amazing, lots of everything, the room with the pool, restaurant and lounge is just wow, I advise everyone to visit this hotel, I will come here again for sure 😇"

"A wonderful hotel. It's a 5-minute walk from the train station and the embankment. The room has everything you need. The staff is very friendly. The breakfast buffet is excellent. I would be happy to stay here again."

"Excellent friendly welcome at reception. Good location (15mins from the main railway station and 15 mins to the lake itself) on a nice road, but at the quieter end and close to restaurants and general attractions. Apartment was in good condition and ideal for my short stay."