Hotels near Neumarkt Galerie in Cologne

The hotel is quite central in Cologne. It also has probably given the possibility to breakfast directly in the hotel the reservation. However, already at the arrival, this was shown at the reception before and after me, there were probably noise differences between the bookings of the arrival guests and the understanding that only the German-speaking lady had at the reception. My colleague has clearly ordered breakfast with, but he had to call it loudly next morning. I myself, I'm very much in hotels on the way I've experienced extremely rarely that staff always strongly before yesterday each other disputes about courses that should be practiced. My room itself was awaiting and probably had the flair of the 1980s. Electric cable simply sticked to the wall, hoping that they would not solve again. In general, I would not book this hotel anymore. What the reason staff and guests are constantly crying negative.

This is not an ideal hotel at all. I would not give it anymore than a poor rating. The outer front of the hotel is awful and actually looks like it's closed. Very uninviting! On walking in, I was ”met” (not greeted) by a female member of staff who was OK (she did offer some conversation).... but not the most welcoming of people. I was kept waiting initially while she fetched someone else. In the meantime, I filled in some forms and a rather grumpy and disheveled looking person arrived. He mentioned I had to pay a fee for something but it wasn''t really clear what it was for. I reluctantly paid as it was only 4 euros and I didn't really understand German - had it been anymore, I would might have been more inclined to argue. The room (I was in 107) was frankly reminiscent of something from the Bates Motel. Very old furniture. The room was hot (I had to open the window) and although there was a TV, adequate WIFI, cleans towels etc - the standard was just frankly horrendous. I saw a pube on the wall in the bathroom! For this next part (I take partial responsibility as I WAS warned) but after 10 there is no reception which means you have to take your two keys with you. Now I stupidly assumed it was because the front door would be locked after 10. The real reason is because the hotel room door itself locks behind you. I walked out of the hotel room as I went to see if I could find someone to lend me a fan and the door locked behind me. Without anyone in reception, I was stranded late at night in the corridor. I had to physically climb out of the window and LUCKILY I had left my own open due to the hot weather.... otherwise I don't know what I would have done. I did NOT have the breakfast. It was included in the price but frankly everything seemed so sub-standard that I didn't want to risk it. Honestly, I know you get what you pay for but this wasn't even worth that and I paid approximately £50.

The hotel is an easy walk (just a few minutes) from the railway station. It is about two minutes walk to the cathedral which you can see (and hear) from the hotel: the bells chime quite loudly at about 08:00 am and other times. Rooms are a decent size and the beds are very comfortable. It is clean and in the room there is a safe, tv, bathroom with a shower (that oddly has no shower curtain or screen - the floor gets quite wet). Breakfast is good and includes the normal range of hot and cold foods from croissants, toast, bacon, egg, sausage, buns, cereals, hams, salamis, cheeses, coffee, tea, hot water and some really very nice fruit juices (some of the nicest I have tasted in a hotel). The staff in the dining area were really pleasant and friendly. The reception staff were a little more varied but polite and efficient enough. Outside the hotel doesn't look that much but it is generally pleasant and a great base inside. Next door are some convenience store types of shops and a kebab house that I tried and it was exactly the same as back home. McDonalds is just across the road, if that is your thing. We walked to all of the Christmas markets (where we did most of our eating) and around the city centre and down to the Rhine. All are in easy walking distance. There is a bag room where you can leave your bags upon checkout and come back for them later. The security of that was a little lax as people just walked in from the street and took their bags. I went to the reception and told them I was taking mine and the lady looked as if to say, ”ok fine.” No checks. There is also little checking of people walking in from the street and just going upstairs but the doors on the rooms were pretty secure. The lighting is not great in the room and the lights around the hotel are seemingly hanging from their connections. Overall it was a great base from which to explore the city and get to and from. good night's sleep - despite the bells and a good breakfast. I would stay again for a short break in the city.

After a long hard journey we had a pleasant enough checkin, but after having paid a lot extra for booking first class rooms, we were told that the first class lounge was closed. I asked what was the point in paying sky much more for first class rooms, and I was told the rooms have coffee machines. For the price difference I could have gone and bought coffee machines, but frankly I am not interested in a coffee machine, I paid for the rooms so we could use the lounge, so I felt ripped off. My room was boiling hot, and the air conditioning does not work. They sent someone to the room, but they could not get is below 26 degrees. They changed my room to a much smaller one, but it was a bit cooler. I came back to my room having left the aircon on all day and all evening. It was still very warm. I chose this hotel as it is described as air conditioned. It is not air conditioned at all. I could not sleep, it was too warm. I called reception and they brought me a fan. I am so disappointed to have not had what I expected, and most annoyingly the room was described as air conditioned when all it really has is a noisy fan. I should ask for partial refund for our two rooms, they were not worth the money. Then, the service at the bar was terrible. We ordered a round of drinks, it took more than half an hour to bring three beers. Not busy, just really slow.

Cleanliness: good, prompt cleaning and good service Facilities: It feels pretty good, and it also has a USB socket. Service: The blond beauty at the front desk is very beautiful and the service is very patient. She translated for me even if she didn’t speak English👏🏻👏🏻👏🏻. I should have my contact information😀😀😀 The hotel is very close to the train station, Cologne Cathedral, and the commercial street, which meets my needs.

Awesome hotel in a good position, rooms are really clean and tidy it's so quiet place good for relaxation after a long day walking, food amazing. Near to hotel you have a few pubs where you can goo late at night to get few drinks.

Typical German style hotel for business travelers. Good location with reasonable price

Die Lage ist gut, zu Fuß ca. 15 Minuten zum Dom, in einer einigermaßen ruhigen Seitenstraße. Zimmer sind sauber und gut ausgestattet aber klein. Hier sind wohl einige Häuser zusammengefügt worden, es wird deswegen wohl Unterschiede in der Größe der Zimmer geben. Schöne und große Auswahl zum Frühstück, welches auf der Website für einen unschlagbaren Preis inkludiert war. Tiefgarage gegen Gebühr vorhanden, zu breit sollte das Auto dafür nicht sein. Check In und Out hat wunderbar funktioniert.

The room was more than expected, although the European hotel rooms were not large. The location is excellent, you can walk to famous attractions, and it is very friendly to DB travelers. recommend!

We stayed in the hotel as a family with 7 years old child without any problem. We didn't eat breakfast at the hotel so we have no idea about restaurant. Employees are kind and doing their best. Very good location. You can walk all the touristic places. We went to Cologne on December and it was cold. Whenever we felt cold, we turned to hotel for rest in 5-10 minutes. The best christmas market (Heumarkt) is near the hotel and you can use public transport in front of the hotel (if you need). Walk distance to the Dom Cathedral, Love Bridge, Chocolate Museum, Shildergrasse and all the christmas markets.