Best Hotels in Canberra, Australia

Choose because of location. Disapointing restaurant cloosed but staff were amazing. Sarah and Pauk both helpful in resolving issue with our booking as bokked through online and wrong dates was fixed and upgraded

Very basic budget accommodation, just good enough for spending one night. I arrived late, there was one computer in the main entrance to check in, no signs indicating that it was the computer to check in and out. For the check out the drop off box for depositing the keycard is not signalled and small, the carpets on the G floor are dirty. The shared bathroom was clean, only 2 cubicles for shower and 2 for toilet . The room was clean. No kettle, mini fridge. The smart tv wasn’t really smart, there’s no way to make it work. Location was good, plenty of free car park.

Saw the reviews and was not expecting much. I have been surprised to be honest. The reception was helpful, check in was quick and easy. Our room was clean, well equipped and the bed, lovely and soft and we had the best nights sleep. The only gripe was the communal area toilets were grubby but that’s down to dirty people. You get what you pay for and we were comfortable and can only speak of our experience.

The staff were wonderful, especially Sulab who was very attentive and welcoming. I decided last minute to stay at the Garden City hotel and was very glad with my decision. I had a hot breakfast which was absolutely delicious and found the breakfast restaurant to be very cosy and the staff also very helpful. I will gladly stay again with my next visit to Canberra.

Will not be back. There a are much better located hotels in the city. The area is still being developed so there is not much around it. Rooms are alright but on the smaller side and was pretty dusty (lightbulbs and behind TV).

Overall, the service is very good. Every staff greets you with a smile, answers questions patiently, and is very satisfied with the room and breakfast. The only downside is that the swimming pool is a bit small, in another building outside the hotel. Due to hygiene issues, the swimming pool is closed on the afternoon of the check-in day.

The hotel was ok but booking from Trip service was terrible. This is the first time I booked a hotel from the Trip and they ripped me off. They overcharge me. their app showed the price one and when I I made booking they charged me extra. I was completely socked. I contacted to trip but hey were hopeless. We live in Australia but they charged me us dollar which they did not mention. I

I was unsure how my stay was going to be but it was excellent. I stayed for 2 nights in a 4 bed female dorm. You don't get keys or cards you instead download an app called Goki which you just use an email to login to and has all of the doors you need on it. The building is very secure, to enter later at night you need to have the app to unlock it. The room smelt very nice and there was a large window which let in a lot of light. We each got a locker with plugs in, and there was a desk with two chairs. The bunk beds were sturdy and didn't creak. Your bed had a pillow and a nice quilt along with all of the sheets you would need. The bathrooms were very clean and smelt very nice. The common areas were tidy and the laundry room was easy to access and use, as the payment for the machines was also on your phone. The accommodation was right next door to the Canberra centre with many restaurants and shops as well as a five minute walk from the art gallery. For $50 a night it was definitely reasonably priced. I thoroughly enjoyed my stay and would definitely stay longer next time!

The staff at Pavilion couldn’t have been more friendly and helpful in letting us change rooms and responding to requests.But this didn’t quite make up for the fact that this hotel is in need of some serious TLC. We noticed at reception a tourist excellence award from Trip Adviser from 2012, which is hardly current. On the plus side: The huge foyer area was pleasant and welcoming. The king bed was very comfortable which is the main thing, quality linen. Bathroom towels were plentiful and soft and the shower over the bath had a non-slip surface and a useful help rail to get in and out. What needs attention: The desk and table in both rooms we had were chipped, and the curtains somewhat old and worn. The darkish grey paint also did nothing to raise the energy of what was already a dark room (215) with a tree outside. No plugs were provided for the basin and the bath, though these were supplied on request The restaurant staff were great, but the chicken schnitzel we ordered was really disappointing and poor value at $35. We would also have appreciated a microwave being available, if not as standard on request, as in many hotels. Overall a disappointing experience we would not repeat.

I've stayed in some dodgy places but none compared to this motel. Booked 3 rooms for a work trip to Canberra thinking we were going to arrive at the Taj Mahal, weren't we sadly mistaken. We arrived in one room to find the ”cleaner” had forgotten to pop the toilet seat back on the toilet (which wasn't clean by the way) no biggie, but the rooms were FILTHY! My college actually cleaned all the grime and black stuff off the coffee table with a cloth. The lounge was full of crumbs, ash and cigarette filters. Also stained with some questionable white stuff. The room had a dampness to it. That was only 1 room! The others were full of mould in the showers, around the provided body washes in the shower and the thickest soap scum left on the soap holder and a bathroom light that flickered like you were at some dodge rave party. MAKE SURE YOU CHECK YOUR KETTLES! My work mates kettle was full of black mould and grime..it wasn't stained that colour as she could wipe it easily with her finger. The carpets were atrocious in all rooms, damp and smelly, stained with white patches and also the rooms had a thick odour to it. I am not one to worry about where i sleep, as long as i have a clean bed, but even that was questionable. We stayed one night and couldn't deal with it any longer (getting locked in the bathroom and being locked OUT of the bathroom was the final straw) we booked somewhere else where we enjoyed the rest of our trip. Points to the Manager who was lovely, and clearly embarrassed as she had apparently just started working there. But seriously, the level of cleanliness was a joke. Half a star!!!!!