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"The hotel is a bit far from the city, the traffic is not very convenient, the facilities are very general, and the price is relatively high. In general, the hotel is not cost-effective, and many of them are travelled in the past."

"The receptionist was really friendly and checking in was super fast and easy. Time at the hotel was peaceful and extremely relaxing. Highly recommend this establishment."

"Good location, good parking"

"I feel that this Ctrip did not write clearly, this hotel is clearly a motel, but nothing is marked, we were dumbfounded when we arrived, the hotel could not see any hotel lobby, and it was directly open on the side of the road. The hotel, the first floor arranged for us, is equivalent to opening the door directly to the side of the road. It is possible for people passing by to pry at your door. The most important thing is that any information of the occupants is not required. How complicated the staff is, of course, there are advantages, the room can cook, the hotel is next to the supermarket, you can buy things to cook, but the advantages and disadvantages are obvious, depending on how you weigh, we can completely live in a four-star hotel, I didn't expect to live in a motel"

"Good location for those in West Auckland. Near to New Nynn mall and restaurants. Normal service. Typical NZ motel. A bit old motel. Has a swimming pool, suana and spacious car parking."

"We like this Hotel and stay here each time we go to Auckland. It's within walking distance to Westfield Mall, cafes and the train station. The room is clean and tidy, maybe a bit dated but perfect for staying a night or two, the only thing we didn't enjoy was the very noisy guests in the next room!"

"The front desk staff was very friendly and helped solve all the problems. They boiled water and stored our luggage. They also helped us get into the room early because we were too tired from jet lag. The price was very affordable. It was about a 15-minute walk from Queen Street. You can also order Uber for takeout, and the delivery fee was cheap."

"📍It is relatively close to One Tree Hill. There is a shopping mall nearby. There are drugstores and supermarkets in the shopping mall. It is about ten minutes' drive from the Sky Tower and the port. It is more convenient to drive by yourself. The hotel has its own parking lot, which is not big but enough for guests to park. 🍃This is a hotel run by Chinese, and everyone from the front desk to the cleaning staff seems to be Chinese. Friendly for people who don't speak English well. The front desk is not 24 hours a day, like most New Zealand hotels. 🌟The facilities are average and a bit old. The air conditioner didn't turn on the hot air. I don't know what happened. There was a loud noise in the room when I took a shower... I stayed for three days in a row and all the tea bags and coffee rolls🧻 were replenished. Only facial tissues were replenished on the second and third days. Ten pictures...other than that everything is okay, there are shampoo and shower gel, and it's quite quiet at night. 🎀There is a small kitchen with complete tableware (knives, forks, cups and dishes), a microwave, a refrigerator and a sink."

"The hotel is in a very good location, right in the city center, and it is very convenient to go anywhere. DFS duty-free shop and CW are nearby, which is suitable for Citywalk. The hotel facilities are old. They are taken over from other hotels and are now gradually renovated. The sanitation is not cleaned carefully. There are garbage left by the previous guests behind the curtains. The toilet lid cannot be fixed and slides down automatically, which is very inconvenient to use. The equipment in the room is quite noisy at night. The service attitude is good and they are willing to actively solve any problems."

"thumbs up: 1/ location - right on the viaduct harbour 2/ room is spacious & with practical layout and furnishing 3/ nice to see beau the labrador, the ambassador of the hotel  4/ concierge staff mr kim was professional for addressing us  thumbs down: 1/ check in - checked in at about 3pm and waited for more than 40 minutes to have the room ready ... luggage wasn't even sent to the room and needed to wait for another 20 minutes 2/ housekeeping - an area needed big improvement ... it' was not up to park hyatt's standard ... missing replacing tea cups, wine glasses, body lotion, soap, slippers, water, and etc ... the floor was with dust after staying 9 nights ... soap dishes weren't cleaned everyday 3/ breakfast - so apparently short of staff and training ... there were times proper cutlery wasn't prepared when seated and needed to ask for it .. missing orders like cup of coffee and water 4/ guest services - please don't expect calls to be picked up timely"