Hotels near Fairy Falls

Hotels Near Fairy Falls in Auckland

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Best Hotels near Fairy Falls

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Haka House Auckland K'Road Hotels near Fairy Falls
Haka House Auckland K'Road Hotels near Fairy FallsHaka House Auckland K'Road Hotels near Fairy Falls
18.77km from Fairy Falls
A stay at Haka House Auckland K’ Road places you in the heart of Auckland, within a 15-minute walk of Queen Street Shopping District and University of Auckland. This hostel is 0.8 mi (1.2 km) from SkyCity Casino and 1 mi (1.6 km) from Sky Tower. Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine. Featured amenities include express check-in, express check-out, and luggage storage. Make yourself at home in one of the 19 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

GGuest User 2024.03.02
Ideal location to explore Auckland. Clean, tidy and bright. Facilities and all amenities are considerately provided. Staff are so kind, helpful and hospitable. My encounter with Jamie in the front desk was a happy, serendipitous and memorable experience. He tried to help and delight me in every way possible. With my injured waist, he even helped me to carry my luggage downstairs. The feeling and vibe was extraordinarily positive. I recommend.
Very Good
61 review
4.2/5
Price from
NZD 47
per night
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Abstract Hotel Hotels near Fairy Falls
Abstract Hotel Hotels near Fairy FallsAbstract Hotel Hotels near Fairy Falls
19.16km from Fairy Falls
With a stay at Abstract Hotel, you'll be centrally located in Auckland, steps from Karangahape Road and Queen Street Shopping District. This spa hotel is 0.8 mi (1.3 km) from Auckland Art Gallery and 1.1 mi (1.7 km) from Sky Tower. Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access and a banquet hall. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a library. Make yourself at home in one of the 158 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

GGuest User 2024.02.26
TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.
Excellent
52 review
4.5/5
Price from
NZD 138
per night
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LyLo Auckland, an EVT Hotel Hotels near Fairy Falls
LyLo Auckland, an EVT Hotel Hotels near Fairy FallsLyLo Auckland, an EVT Hotel Hotels near Fairy Falls
19.21km from Fairy Falls
A stay at LyLo Auckland places you in the heart of Auckland, within a 10-minute walk of Sky Tower and SkyCity Casino. This hostel is 0.4 mi (0.6 km) from Queen Street Shopping District and 0.5 mi (0.8 km) from University of Auckland. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. At LyLo Auckland, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Make yourself at home in one of the 297 guestrooms. Complimentary wireless internet access is available to keep you connected.

GGuest User 2022.12.08
Stayed at Lylo for 3-4 days and it’s probably the best hostel I’ve ever stayed at. You check in on a device however there is a receptionist near in case you need anything. The design is amazing as well as the communal rooms/work spaces, it’s very new and renovated at the moment so it looks really great. There’s free wifi, a communal kitchen and bathrooms on each floor. There’s also a restaurant and bar, you get a card for one free drink too! I stayed in a private room and shared bathroom, the floor was super clean and quiet. The room itself was cute and tidy, we were missing a few things such as a rubbish bin (didn’t know the rooms came with one until we saw someone else on our floor with one). I think it would’ve of been nice if the room came with a television or a safe, however the room was great for the price so can’t complain too much :) location is central and easy access to everything within the city.
Excellent
115 review
4.5/5
Price from
NZD 61
per night
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Auckland
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Kiwi International Hotel Hotels near Fairy Falls
Kiwi International Hotel Hotels near Fairy FallsKiwi International Hotel Hotels near Fairy Falls
19.23km from Fairy Falls
With a stay at Kiwi International Hotel, you'll be centrally located in Auckland, a 3-minute drive from Sky Tower and 5 minutes from Auckland Ferry Terminal. This hotel is 1.8 mi (2.9 km) from Spark Arena and 1.9 mi (3 km) from Eden Park. Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 122 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.

MM_Porscha 2023.12.22
Overall, it was pretty good and very cost effective. Helpful staff. • Luggage storage room available. Laundry service avail on site (4 bucks for washing machine, 4 bucks for dryer & 2 bucks for washing powder), Ironing service was free of charge. • Toothbrush & Toothpaste were available upon purchase @ the reception. Hot water, box fan, kettle, small fridge, tea, coffee, sugar, clean towel, soap, shampoo were all avail. The first two nights I stayed, I had to use a shared bathroom, however, it was very clean. After that I extended my stay where I was moved to another room which included a bathroom. Also, perfect location as it is situated on the busiest street in the city centre where you'll find a lot of restaurants & shops nearby even supermarkets. * The down part was that it gets very noisy at night, you could hear the traffic & people on the street screaming. Plus, the mattress wasn't in its best shape.
Very Good
204 review
4.1/5
Price from
NZD 60
per night
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Auckland City Hotel Hotels near Fairy Falls
Auckland City Hotel Hotels near Fairy FallsAuckland City Hotel Hotels near Fairy Falls
19.28km from Fairy Falls
With a stay at Auckland City Hotel, you'll be centrally located in Auckland, within a 5-minute drive of Sky Tower and Auckland Ferry Terminal. This 4-star hotel is 1.5 mi (2.4 km) from Spark Arena and 3.2 mi (5.2 km) from Auckland Zoo. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Satisfy your appetite with local and international cuisine at Vie Lounge & Eatery, a restaurant that features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a computer station, express check-in and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 150 guestrooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

AAnonymous User 2024.03.22
The hotel is in a very good location, which is near the sky tower where you can take the air bus to or from Auckland airport. There are a lot of shops and restaurants near by. The room is clean and with all that we need. The breakfast is very good, especially the croissant😋
Excellent
219 review
4.4/5
Price from
NZD 206
per night
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Horizon by SkyCity Hotels near Fairy Falls
Horizon by SkyCity Hotels near Fairy FallsHorizon by SkyCity Hotels near Fairy Falls
19.53km from Fairy Falls
A stay at Horizon by SkyCity places you in the heart of Auckland, steps from Sky Tower and SkyCity Casino. This luxury hotel is 0.6 mi (1 km) from Auckland Ferry Terminal and 0.3 mi (0.6 km) from Queen Street Shopping District. Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Enjoy a meal at The Grill or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 303 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

2024.09.07
This is definitely the best hotel with top service in Auckland. We were on a group tour and stayed in several hotels all over the country, Horizon stood out as the most accommodating, comfortable, and friendly. It's just a few minutes walk from Weta, the neighborhood is clean, modern and convenient, surrounded by convenient stores and restaurants. I carelessly left my spare phone in a hotel in Wellington, and I am super grateful that the Concierge at Horizon went out of their way to help get it back... (it was a slightly complicated situation as I left New Zealand before the phone reached Horizon).
Outstanding
61 review
4.8/5
Price from
NZD 257
per night
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Barclay Suites Hotels near Fairy Falls
Barclay Suites Hotels near Fairy FallsBarclay Suites Hotels near Fairy Falls
19.82km from Fairy Falls
A stay at Barclay Suites places you in the heart of Auckland, within a 5-minute walk of Sky Tower and SkyCity Casino. This luxury aparthotel is 0.5 mi (0.8 km) from Princes Wharf and 0.5 mi (0.8 km) from Auckland Ferry Terminal. Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Enjoy a meal at Bespoke Cafe or snacks in the aparthotel's coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 85 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

GGuest User 2023.02.15
The main advantage is the location, just off the main shopping area of Queen Street, less than 10 minutes walk to the Viaduct and Britomart areas. Supermarkets less than five minutes walk, SkyCity just up the road, etc. The building itself is nothing flash with a small reception area and two small lifts. We stayed in a 2 bedroom, 2 bathroom apartment on the 7th floor and the apartment was quite comfortable and had plenty of space to relax. The WiFi worked well. The small kitchen had the basics we needed to have breakfast and prepare a light meal and snacks. One bathroom was an en suite off the main bedroom whilst the other bathroom was larger and contained the washing machine and dryer. Unfortunately we suffered from the construction noise in the street outside which of course is nothing to do with the hotel, but meant we had to sleep with the air conditioning on rather than have a window or sliding door open. There was less noise on the weekend but there was still some construction taking place.
Excellent
86 review
4.4/5
Price from
NZD 180
per night
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InterContinental Auckland, an IHG Hotel Hotels near Fairy Falls
InterContinental Auckland, an IHG Hotel Hotels near Fairy FallsInterContinental Auckland, an IHG Hotel Hotels near Fairy Falls
Auckland Fairy Falls Hotels
Settled where the city meets the sails with windows to the Waitematā Harbour, unwind in the sanctuary of our guest rooms and explore the city centre at InterContinental Auckland.A luxury haven overlooking the Harbour, immerse yourself in the rich history, connect with the tapestry of local culture, art, and cuisine, or indulge at Commercial Bay's captivating retail and dining precinct.Awaken your spirit with new perspectives at InterContinental Auckland.

GGuest User 2024.06.10
On March 13 to March 15, I stayed at the Intercontinental Auckland. My first night at that hotel was probably the worst of any hotel stay in my life. We arrived at 930AM from international flight from the US. The hotel did not have a room ready, which was understandable. There actually were rooms ready, but the front desk did not want to assign an upgrade. The bell hop held our bags and was to place our bags into the assigned room. We come back at 515PM, get the room keys. We go to the room and we cannot enter the room because the security flapper was closed. We go back to the front desk. The assistant manager goes up with us to the room. Of course, he cannot open the door. We are told to go to dinner, and the hotel would cover half of dinner. At 630PM, we are given another room, and told that dinner would all be comped. We wait in the new room for 4 more hours. Just after 1020PM, a bellhop brought us our bags. We waited 5 hours for our bags. We were tired after a 16-hour flight. We needed our meds and our CPAP machine. During this period there were numerous conversations of we’re doing the best we can. Hogwash! I spoke to the assistant manager at our room’s door at approximately 730PM. I told him he needed to drill the locks on the interconnecting doors. Because you see, our room was identical to the previous room. We only reserved one room. The assigned rooms had interconnecting doors. We suspect that the person who put our bags into the first room, exited from the other room after closing the shared doors. That person never checked our room’s security flapper. Comping our dinner, did nothing for the situation. The hotel should have put us in the nicest suite available. As that would have been the best service recovery! I know they were available, because I checked the IHG app. Instead, we get verbal apologies that never addressed our needs!!! Hello, we could have had a medical emergency, and this hotel plays with keys? There was no formal apology from the general manager, who never seemed to get involved. The comedy of errors and lack of empathy was astounding. At one point, I felt that the hotel was insinuating that somehow, we did this! Like really, how is that possible? The actual hotel is very nice. The room was very clean and the bed comfortable. The location cannot be beat if one is leaving on a cruise from Auckland. BUT, we would never stay at this hotel again! The actual operation of the hotel is very poor for a 5-star property. There is no good reason for what happened to us. I left after our 2 night stay, furious, aggravated and disappointed!!!
Outstanding
45 review
4.6/5
Price from
NZD 438
per night
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Gamma Hotel Hotels near Fairy Falls
Gamma Hotel Hotels near Fairy FallsGamma Hotel Hotels near Fairy Falls
Auckland Fairy Falls Hotels
With a stay at Gamma Hotel, you'll be centrally located in Auckland, steps from University of Auckland and 9 minutes by foot from Auckland Ferry Terminal. This hotel is 0.7 mi (1.1 km) from Sky Tower and 0.3 mi (0.6 km) from Queen Street Shopping District. The front desk is staffed during limited hours. Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.

JJan May 2023.11.13
Love the location and price for this hotel. It is walking distance to Spark Arena and to many restaurants. I was able to walk around the city without any problems. Bed and pillows are comfy, i was able to sleep very well.
Very Good
109 review
4.0/5
Price from
NZD 72
per night
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Flat Bush Holiday Accomodation Hotels near Fairy Falls
Flat Bush Holiday Accomodation Hotels near Fairy FallsFlat Bush Holiday Accomodation Hotels near Fairy Falls
Auckland Fairy Falls Hotels
Located in Auckland (Flat Bush), Flatbush Holiday Accommodation is within a 10-minute drive of Rainbow's End and Westfield Manukau City Shopping Centre. This bed & breakfast is 3.9 mi (6.2 km) from Botany Town Centre and 4.1 mi (6.6 km) from Auckland Botanical Gardens. With an open invitation to experience our comprehensive accommodations, we offer complete residences, apartments-townhouses and a number of rooms. Located within easy reach of vibrant hot spots, entertainment venues, and recreational destinations, our location offers access to over 40 food establishments, including coffee shops and a diverse array of restaurants. As for shopping and transportation, we are conveniently situated near two major hubs in East and South Auckland, namely Botany Town Centre, Westfield Manukau Shopping Centre, The Manukau and Botany Bus Stations, and the Manukau Train Station, all within a short 10-15 minute drive or accessible via Bus Route 355. Embrace leisure and nature at the expansive Barry Curtis Park, a 94-hectare paradise featuring sports fields, scenic walk and cycling tracks, and a sprawling skate park. Conveniently located just 20 minutes away from the airport, prepare to indulge in a stay like no other, where sophistication, convenience, and hospitality unite in perfect harmony. We eagerly await the pleasure of hosting you for an unforgettable escape at our esteemed accommodation destinations.

GGuest User 2023.07.14
We stayed in unit P6. Almost perfect. A bit weird to check in somewhere and then drive to a house elsewhere but understandable. Very large, clean and nicely furnished house of which we had 1 x 2 bedroom unit. Very spacious and nicely furnished, kitchen super well equipped. Don't rely on being able to sleep on the pull out couch though, very hard middle beam. Otherwise a great stay, will use again!
Excellent
133 review
4.3/5
Price from
NZD 91
per night
Check Availability
See all Hotels near Fairy Falls

Latest Reviews for Auckland hotels

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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
GGuest UserThis is an excellent place to stay if you're transiting through Auckland airport. Being an exceptionally easy, 2 minute walk from the international terminal means that you're not having to juggle shuttle buses and whatnot. Staff are friendly and attentive, and the rooms have everything you could need for an overnight stay. The whole place feels fresh and new. Highly recommend.
Novotel Auckland Airport Hotels near Fairy Falls
Novotel Auckland Airport
Auckland Airport, Auckland
Price per night from: NZD 335
4.6/5
Outstanding
CCF-KingFast check in process, complete amenities and comfy room. Express check out and enjoyable stay. Small issue with safety deposit box which keeping error status. Anyway concierge help opening it with key. Problem solved. Reception was kind and giving my kid small squishy toy. Appreciate this small matter. Hotel location in tourist area and connected to ******, so many people in neughbourhood with choices of restaurant, bar and mini mart that open till late.
SkyCity Hotel Hotels near Fairy Falls
SkyCity Hotel
Auckland Central, Auckland
Price per night from: NZD 294
4.5/5
Excellent
GGuest UserMy husband stayed here once by chance and now it has become the place he stays most weeks, Large, clean, quiet rooms, equipped with everything you could need, coffee machine, microwave, big screen tv, the comfiest bed and a huge bathroom with a good shower. But the best thing by far are the staff, from the friendly welcome and attentive service, you couldn’t ask for more, little touches like remembering your names, means a lot…. Have to give a special mention to Pawan, it’s just like a friend greeting you, a genuine friendly welcome back every time, makes you feel like you are home. Thanks Pawan!
Imagine Beach Road Hotels near Fairy Falls
Imagine Beach Road
Auckland Central, Auckland
Price per night from: NZD 180
4.3/5
Excellent
GGuest UserWe began and ended our stay in New Zealand here. My sister and I had stayed here on our last trip to NZ and had been so comfortable we wanted to do so again. When we arrived in Auckland we were given a nice 2 bedroom suite overlooking the park. I think it must have been a handicapped suite as the bathroom was a wet room, which was a little odd, but we got used to it, otherwise very nice. When we checked in again at the end of our trip, a few days before flying home, we were surprised and delighted to find that we had been upgraded to a 3 bedroom, 2 bath penthouse suite. It was huge, with a great view of downtown Auckland and the Skytower. The rooms are very clean and spacious, the beds comfortable, and the little cafe downstairs quite convenient. Buses for Inner Link stop right outside, and it's about a 15 minute walk downtown. New World supermarket is about 5 minutes away. Tip: if walking downtown, go via Halsey Street down to the harbour, you will avoid the hills.
Swiss-Belsuites Victoria Park Auckland Hotels near Fairy Falls
Swiss-Belsuites Victoria Park Auckland
Auckland Central, Auckland
Price per night from: NZD 256
4.2/5
Very Good
GGuest User在前台的工作人員非常熱情友好,而且回答了我們有的任何疑問。雙卧室套房位於22樓。對套房的清潔非常失望。淋浴底座和浴室櫃周圍充滿了霉。地毯上的污漬,牆壁和門上的污漬污垢,剝落的油漆,洗衣機中橡膠上的霉。淋浴在打開開關后聞起來像腐敗物。茶罐里沒有普通的茶。我們在門上留下了一個標籤,以獲得客房服務,但當我們回來的時候,床已經收拾過了,但沒有桌子被擦拭過等等。我們不會再住在這兒。
The Quadrant Hotel & Suites Hotels near Fairy Falls
The Quadrant Hotel & Suites
Auckland Central, Auckland
Price per night from: NZD 186
4.2/5
Very Good
RRyan DoireReally enjoyed our stay here and would recommend. Rooms are slightly dated but wouldn’t take much to be a higher star of hotel. Gym facilities really good though different equipment to what is in the pictures. Breakfast really good value, would be good to see some healthier options of fruit too. Overall a really good stay and would stay here again
President Hotel Auckland Hotels near Fairy Falls
President Hotel Auckland
Auckland Central, Auckland
Price per night from: NZD 179
4.1/5
Very Good
AAnonymous UserGreat location and service. Stayed in the M Suite which was incredibly spacious and comfortable. Breakfast was great. Would definitely stay here again soon.
Grand Millennium Auckland Hotels near Fairy Falls
Grand Millennium Auckland
Auckland Central, Auckland
Price per night from: NZD 220
3.9/5
GGuest UserTotally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.
Auckland Airport Kiwi Motel Hotels near Fairy Falls
Auckland Airport Kiwi Motel
Mangere Bridge, Auckland
Price per night from: NZD 151
3.8/5
This property has much to offer but let's themselves down on the smaller details. Rooms were huge and well appointed, quiet, great off street parking and extremely comfortable. However many items were not overly clean, outdoor area littered, window sills, oven, microwave, fridge and crockery/cutlery needed attention. Before daring to eat off crockery or drink from glasses (that were filthy) we had to clean, they were unhygienic. Oven had leftovers on the base, microwave had splatter from previous guests and fridge was not clean. Given COVID I would have expected a much higher level of cleaning however they have obviously relied on previous guests to clean sufficiently, this was not the case. However when we addressed with cleaning staff they were lovely and accommodating and cleaned window sills. We arrived at 1700hrs we had anticipated an earlier arrival but due to flight delays we were a few hours later (reception open until 1900hrs so we were not concerned) however was closed. We called the number on the door and were given a lockbox number, keys retrieved to room but they had not been allocated and we could not access. Thankfully another couple had already called reception and they were en-route so this problem was solved quickly. Also staff advised that we had been inadvertently charged twice and refund was in process however 7 days later no refund for over-charge has been processed. This is a great property, cleaning ladies were lovely but Management just need to get the basics right. Reception should be available as stated, rooms and amenities should be cleaned and outdoor areas need attention. I would stay here again and I can recommend but please Management address the issues we have raised. This will elevate your property rating considerably with little effort. I would have liked to address these issues directly with Management however as we were busy and office often closed, we did not have the opportunity to address directly when we were in residence.
Ellerslie Palms Motel Hotels near Fairy Falls
Ellerslie Palms Motel
Mount Wellington, Auckland
Price per night from: NZD 166
3.3/5
封印之夕Family room with good value for money, surrounded by shopping malls and supermarkets, is very convenient. There is a bus stop and a train station at the door, and the traffic is convenient. Slightly far from the city.
MCentral Apartments Manukau Hotels near Fairy Falls
MCentral Apartments Manukau
Manukau City Centre, Auckland
Price per night from: NZD 102

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